Grand Papua Hotel, a member of Radisson Individuals - TripAdvisor traveler rating

tripadvisor rating 4.0 352 reviews
Ranked #4 of 19 hotels in Port Moresby

Traveler rating

Excellent
125
Very Good
128
Average
78
Poor
12
Terrible
9

Type of traveler

Business
234
Couples
25
Solo travel
17
Family
14
Friends getaway
23

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.0
Service
4.0
Value
3.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Ask for help at reception with transport- such as taxi to museum and then calling the driver back when you are finished. ✅ (B7369NCkatep)
    5.0
    2023-04-24
  • One side offers views across Ela beach and Coral Sea, whilst the other side has views across the harbour and Bay (Scotsdoc)
    5.0
    2022-10-30
  • Sea views are recommended. (jelenap102)
    5.0
    2021-09-07
  • Try the Presidential Suites, you will love it (Ghea78)
    5.0
    2021-08-31
  • Worth the effort (jrmcairns)
    5.0
    2020-05-19

Traveler reviews

  • "Grand Papua Hotel Experience"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-29
    • Trip type: Business
  • The hotel is situated on a hilly location but the hotel has been cleverly structured to fit into the natural contours of the landscape. It makes it an exciting location because of this. The facilities and service in my view are excellent. The basement car parking is good though the space is tight but this should be no problem for any experienced driver. I love the hotel and can recommend it to any traveller wanting to experience Port Moresby and stay at this hotel.

    • 5.0
      Rooms
    • 4.0
      Value
    • 5.0
      Sleep Quality
    • 3.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Vic Namasivayam, General Manager at Grand Papua Hotel, a member of Radisson Individuals, responded to this review 2023-11-30
    • Dear JohnAme2023, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed the unique setting of our hotel. It's wonderful to know that you found it to be an exciting location. We greatly appreciate your kind words regarding our facilities and service. It's our goal to provide an excellent experience for our guests, and we're thrilled to hear that we succeeded during your stay. Your positive feedback about the basement car parking is also valuable, and we appreciate your understanding of the tight spaces. We are honored by your recommendation to fellow travelers looking to experience Port Moresby. It's guests like you who make our efforts truly rewarding. We look forward to welcoming you back on your next visit, and please feel free to reach out if there's anything specific you'd like during your next stay. Safe travels! Warm regards, Vic Namasivayam General Manager

  • "Grand Papua Hotel Stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-30
    • Trip type: Business
  • I stayed at the hotel for a week on a business trip. Services and food provided there was second to none. I highly recommend that whenever you are in Port Moresby and looking for accommodation, Grand Papua is the place to be.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Vic Namasivayam, General Manager at Grand Papua Hotel, a member of Radisson Individuals, responded to this review 2023-11-03
    • Dear alphonseama, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your week-long stay at Grand Papua during your business trip was nothing short of exceptional. It warms our hearts to know that you found our services and food to be top-notch. Your recommendation means the world to us, and we truly appreciate your kind words. It was our pleasure to host you, and we look forward to welcoming you back whenever your travels bring you to Port Moresby. Safe travels, and thank you for choosing Grand Papua! Best regards, Vic Namasivayam General Manager

  • "Excellent"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-14
    • Trip type: Business
  • Grand Papua Hotel is the best and amazing hotel I had spent my stay with during my trip to POM for our training. I have enjoyed the friendliness of the staff and really appreciate the services provided by the hotel.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Vic Namasivayam, General Manager at Grand Papua Hotel, a member of Radisson Individuals, responded to this review 2023-10-20
    • Dear cmanaseh, Thank you so much for taking the time to share your positive experience at Grand Papua Hotel! We are delighted to hear that your stay with us was the highlight of your trip to POM for training. Our team is dedicated to providing exceptional service, and it's incredibly rewarding to know that you appreciated the friendliness of our staff and the services we offer. Your kind words serve as great encouragement for us to continue delivering top-notch hospitality to all our guests. We look forward to the opportunity of welcoming you back to Grand Papua Hotel in the future. If there's anything specific that stood out to you during your stay or any suggestions you may have for improvement, we'd love to hear more. Once again, thank you for choosing Grand Papua Hotel. Safe travels, and we hope to see you again soon! Best regards, Vic Namasivayam General Manager

  • "Well managed and enjoyed our stay at Grand papua"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-10
    • Trip type: Family
  • Thanks for the great experience staying at grand papua, we a looking forward for our next visit in the coming years. Everything was perfect with great location of the room and great room service from the lovely staff of Grand Papua

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Vic Namasivayam, General Manager at Grand Papua Hotel, a member of Radisson Individuals, responded to this review 2023-10-12
    • Dear Sibznanai, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at Grand Papua and that everything met your expectations. Our team works hard to create a memorable experience for our guests, and it's always rewarding to receive positive feedback. We're delighted to know that you appreciated the well-managed facilities, the prime location of your room, and the excellent room service provided by our lovely staff. We can't wait to welcome you back for another fantastic stay in the near future. Safe travels until we have the pleasure of hosting you again! Warm regards, Vic Namasivayam General Manager

  • "90 %"

  • tripadvisor rating 5.0
    • Reviewed: 2023-04-24
    • Trip type: Business
  • Everything else about the service was first-rate, however, your restaurant's managers should prioritize orders according to the different kinds of orders. Please advise the restaurant staff to enhance their services going forward for their customers .

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
    • Migara Tennekoon, General Manager at Grand Papua Hotel, a member of Radisson Individuals, responded to this review 2023-04-25
    • Dear Mr. Gerard, Greetings from the Grand Papua Hotel-a member of Radisson Individuals! At the outset, I wish to take this opportunity to thank you very much for choosing to stay with us during your recent stay at Port Moresby and taking the time out in providing your valuable feedback to us. I can´t stress enough how thankful we are for the great feedback and we have noted your concern with regards to the service of the Restaurant, which will be addressed immediately. We look forward of seeing you in the not too distant future, when your travel plans brings you back to Port Moresby. Kind Regards, Migara Tennekoon General Manager

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