I stayed here with my husband in February after our ski trip and we had a fantastic time. This was our third stay, and while the second stay wasn't as good as the first, my comments were passed along and the hotel actually took them on board. Imagine that, a hotel actually interested in what it's guests had to say!
The staff were all very friendly and extremely helpful, the atmosphere luxurious and relaxing, and the spa facilities were lovely (I especially enjoyed the outdoor pool with various jacuzzi features, which stays open really late). There is also a really good range of spa treatments.
The breakfast was absolutely phenomenol and is well worth the money, and the coffee and cakes on offer in the tea area are superb.
We stayed in a room overlooking the park, and really enjoyed the view from the balcony. I am also a poor sleeper, but really get a fantastic nights sleep at the hotel - the bed and bedding are just so comfortable!
The location is also excellent - it is an easy walk to all of the shops and restaurants, and the setting in the park is just lovely. The Porterhouse steakhouse across the street serves the best steak I've ever had.
I would highly recommend to couples looking for a relaxing spa weekend away, or anyone looking for a relaxing spa trip with friends.