Radisson Hotel on Flagstaff Gardens Melbourne - TripAdvisor traveler rating

tripadvisor rating 4.5 4475 reviews
Ranked #6 of 173 hotels in Melbourne
Travelers Choice Travelers Choice

Traveler rating

Excellent
2907
Very Good
1215
Average
247
Poor
67
Terrible
39

Type of traveler

Business
1162
Couples
1524
Solo travel
345
Family
627
Friends getaway
293

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Nice resteraunt and bar. (Lionel E S)
    5.0
    2023-09-13
  • The tram service has a free travel zone within the CBD, it’s clearly marked so just get on board. (keithy3242)
    5.0
    2023-09-13
  • Parking - valet is great is you need to get car or once or twice during your stay instead of the self parking option that charges each time. (Balihoneymoon19)
    5.0
    2023-09-10
  • If you have a need just ask the staff are so incredibly friendly. Park view rooms are a treat. stay and eat, the restaurant is brilliant. (Michelle O)
    5.0
    2023-08-28
  • Buy your breakfast voucher the night before to get a discount (Squirrel206)
    5.0
    2023-08-25

Traveler reviews

  • "Business trip"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-17
    • Trip type: Business

  • I have stayed at the Radisson several times and have been more than happy each time. The staff provided exceptional service making a business trip more enjoyable. I am very comfortable recommending the Radisson on Flagstaff

    • 5.0
      Rooms
    • 5.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Cleanliness
    • Justin Phillips, General Manager at Radisson on Flagstaff Gardens Melbourne, responded to this review 2023-09-18

    • Dear cheryl700, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us. I greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal! It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back. Warm regards, Justin Phillips General Manager

  • "A memorable guest experience"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-17
    • Trip type:

  • What a brilliant discovery! A few months back we stayed at another hotel nearby and wandered down to The Radisson for the buffet breakfast one morning. It was such a great experience that we vowed there and then, to stay at this marvellous hotel the next time we were in Melbourne. We certainly weren’t disappointed with that decision – it was an all round awesome experience. Without question the biggest asset this hotel has is its staff; each and every member of staff we encountered were some of the best and friendliest ever! From reception, to the bar and restaurant, and all the housekeeping staff, everyone had a smile, time to chat, and offered the best service we’ve had in a very long time. The rooms were clean, spacious, comfortable and met all our needs. We opted for the buffet breakfast each morning and what a great treat that was! The food and the service are of international standard – in fact, breakfast pretty much became a highlight of our stay :-D. Value for money was excellent and we can’t think of a better place to stay to enjoy a few days in our favourite city. Congratulations to the entire team at Radisson on Flagstaff Gardens – a truly memorable guest experience.

    • 4.0
      Value
    • 4.0
      Location
    • 5.0
      Service
    • Justin Phillips, General Manager at Radisson on Flagstaff Gardens Melbourne, responded to this review 2023-09-18

    • Dear SisPerth, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am delighted to read from your review that our buffet breakfast made such a lasting impression on your previous visit that you decided to stay with us. Our ambassadors will be thrilled to hear your kind words. Their dedication and warmth are truly our greatest assets, and I am glad they made your stay memorable. Your kind words and compliments have already been shared to the entire team and I am sure it has been a tremendous source of encouragement! It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back. Warm regards, Justin Phillips General Manager

  • "Fantastic customer service"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-15
    • Trip type: Business

  • This was my 4th stay and it was superb yet again. Room - clean and comfortable. The bed and pillows were great. I love how you can opt out of room service to help the environment and get a drink voucher. Restaurant- buffet breakfast is fantastic!! Great range to choose from. The omelettes were my favourite. Dinner was also amazing and I highly rated the polenta chicken. Staff - 5 star and wonderful!! Nothing was too much. Every single one of them from the front reception, managers, restaurant, bar, kitchen and room attendants were warm, friendly and went above and beyond to make sure we were happy. They all had a smile on their face and genuinely cared. I don’t think I’ve come across better staff.

    • Justin Phillips, General Manager at Radisson on Flagstaff Gardens Melbourne, responded to this review 2023-09-18

    • Dear Julie B, Thank you for choosing our hotel for the fourth time and for sharing your delightful experience at the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback and I am pleased to read that you had a fabulous stay with us, and that our commitment to comfort and cleanliness met your expectations. I also greatly appreciate your feedback and kind words in relation to the level of service offered by our Front Office, Culinary, Restaurant and Housekeeping team members. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back. Warm regards, Justin Phillips General Manager

  • "Nice comfortable hotel with great staff."

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-13
    • Trip type:

  • From the moment we walked through the front door, until the moment we left, every staff member smiled, greeted us and made us feel welcome. An excellent hotel with great atmosphere that left us with a want to return feeling

    • 4.0
      Value
    • 4.0
      Location
    • 5.0
      Service
    • Justin Phillips, General Manager at Radisson on Flagstaff Gardens Melbourne, responded to this review 2023-09-18

    • Dear lioneles2023, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. I am delighted to read from your review that our team members managed to make a positive impression on you with their smiles and greetings. Your kind words and compliments have already been shared to the entire team and I am sure it has been a tremendous source of encouragement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back. Warm regards, Justin Phillips General Manager

  • "Great value. Terrific staff, location, comfort and breakfast."

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-13
    • Trip type: Couples

  • We stayed 4 nights in a park view room with breakfast included and everything was excellent. That it was great value was a bonus. The area is good, restaurants, park and Victoria Markets all within 2 blocks. Tram stops just down the road for the city loop and cross city direct, all in the free travel zone. The hotel is super clean, beds comfortable and the heating controls simple to work, hooray! Breakfast overlooks the park and has a wide choice including eggs cooked to order as well as barista coffee. Best of all is the friendly and willing staff.

    • Justin Phillips, General Manager at Radisson on Flagstaff Gardens Melbourne, responded to this review 2023-09-18

    • Dear keithy3242, Thank you for taking the time to share your feedback from your visit to the Radisson on Flagstaff Gardens Melbourne. It is always a pleasure to receive positive feedback. I am pleased to read that you had a fabulous stay with us and appreciated the overall value for money, our cleanliness, the comfortable bed, and the easy-to-use heating control. Additionally, I also greatly appreciate your feedback and kind words in relation to the level of service offered. The team and I strive to ensure each and every guest experience is a memorable one for the right reasons and I am sure the team will be delighted to know we met that service goal. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson on Flagstaff Gardens Melbourne, I look forward to welcoming you back. Warm regards, Justin Phillips General Manager

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