General

• What is Radisson Hotels' dedicated offer for Chinese travelers?

  Guan Xin provides an experience tailored to our Chinese guests, including bespoke amenities and services. No matter how far you've traveled, we aim to bridge both the cultural and geographical gap by offering experiences that bring an element of familiarity, ease, and comfort to your stay.

• Which key elements are available at participating hotels?

  Selection of Chinese teas in the Welcome Corner area and rooms (Superior Rooms and above).

  Additional room amenities such as:

  • - Bathrobes and slippers
  • - Dental care set
  • - Buckwheat pillows (upon request)
  • - Relevant informational materials will be available in Chinese

  Chinese Buffet Breakfast Corner offering:

  • - Congee
  • - Noodles
  • - Chinese tea corner

• Which extra benefits will I find in the hotels offering the Elevated Experience?

  At selected hotels, you'll find extra benefits such as:

  • - Premium in-room selection of Chinese teas
  • - Additional in-room minibar options
  • - In-room Chinese TV channels
  • - Elevated Chinese Buffet Breakfast and additional à la carte options
  • - Selection of Chinese dishes and beverages available at our restaurants and bars

• If I'm a J-Club loyalty member, will I be able to earn points?

  Yes, J-Club members will continue to earn J-Club points when staying at participating hotels.

• What does the Guan Xin program change for non-Chinese guests?

  Nothing will change for our non-Chinese visitors. Our hotels will continue to offer the same service as before to create Memorable Moments for all guests.

• As a non-Chinese guest, can I benefit from certain Chinese amenities that are available at the hotel?

  Yes, you can benefit from the breakfast buffet and restaurant à la carte options, which will be available for all guests.