Go digital!

Use your own device to seamlessly navigate your stay at Park Plaza. Benefits of going digital:

∙ Fast and easy: check-in and check out from your own device;

∙ Save time: download the digital key and proceed straight to your room;

∙ Convenient: message the hotel team 24/7 and order food and drinks online;

Please visit our dedicated Park Plaza Services website to see participating hotels and available services.

Make a reservation at a Park Plaza hotel via our websites. Message with our reservations team at any stage to discuss any special requests, including upgrades.

24 hours before your stay you’ll receive an email inviting you to check in online. Check and update the details of each guest, add your arrival time and complete payment. That’s it!

Once check-in is complete, you’ll receive a confirmation email where you can easily download the Park Plaza Services App, activate your digital key and share it with your travel companion. Alternatively, pick up the regular keycard upon arrival from the dedicated guest desk. You can also use your digital key to redeem a complimentary drink* when dining in one of our restaurants!

On arrival, skip past reception and head directly to the comfort of your room. Once settled in, use the app to chat with our team members for any requests or order room service with just a few taps from your personal device.

Make your departure quick and easy. Use the app to check out (and pay for any bills linked to your room) and your digital key will be deactivated.