Radisson Rewards Terms and Conditions

1. RADISSON REWARDS DEFINITIONS

2. MEMBERSHIP IN RADISSON REWARDS

• Eligibility

• Enrollment

• Membership Tier

• Membership Benefits

• Radisson Dining Subscription

• Membership Obligations

• Termination of Membership

3. MEMBERSHIP IN RADISSON REWARDS FOR BOOKERS AND PLANNERS

• Eligibility

• Enrollment

• Membership Tiers

• Membership Benefits

• Membership Obligations

• Termination of Membership

4. RADISSON REWARDS CORPORATE PROGRAM

5. MEMBERSHIP IN RADISSON REWARDS FOR CREW/AIRLINE EMPLOYEES

• Eligibility

• Enrollment

• Membership Tier

• Membership Benefits

• Membership Obligations

• Termination of Membership

6. POINTS

• Earning Points in Radisson Rewards

• Earning Points in Radisson Rewards for Bookers and Planners

• Redeeming Points

• Transfer of Points

• Missing Points

• Points Expiration

• Value of Points

7. GENERAL

• Privacy Policy

• Subject to applicable Law

• Currency Conversion to U.S. Dollars

• Disclaimer of Warranties and Limitation of Liability

• Indemnification

• Exit of Participating Property

• Interpretation of Loyalty Program Rules

• Correction of Benefits

• Transfers

• Program Modifications or terminations

• Dispute Resolution

• Jury Trial

• Statute of Limitations

• Attorneys' Fees

• Force Majeure

• Entire Agreement/Waiver

• Severability

• Electronic Communications

• Notices

• Trademarks

• Administration

8. CONTACT US

The following supersedes all prior Radisson Rewards Terms and Conditions. By participating or continuing to participate in Radisson Rewards after the effective date of October 06th, 2026, you agree to the following:

Radisson Rewards™ is the loyalty program of Radisson Hotel Group for Europe, Middle East, Africa, Asia Pacific and Brazil (“Radisson Rewards” or the “Program”) as it may be provided from time to time to Program members (“members”, “you” or “your”) by Radisson Loyalty Management B.V, its affiliates and subsidiaries (“Radisson”, “we”, “us” or “our”). Radisson Rewards offers its members the opportunity to earn and redeem points (at Participating Properties and with Partners). These terms and conditions (the “Program Terms”) govern your membership and participation in Radisson Rewards and it is your responsibility to read and understand all of them. Radisson may at any time, to the largest extent permitted under applicable law, in its sole discretion and without notice or liability, terminate, amend, modify or supplement Radisson Rewards Program benefits, or the Program Terms and Conditions. By becoming and remaining a member of Radisson Rewards, and receiving and redeeming points, you agree that you have read, understand and accept these Program Terms and Conditions, as amended from time to time. Membership and Program benefits are offered at the sole discretion of Radisson.

Louvre Hotels Group (LHG) and Radisson are into a strategic business alliance. Under this alliance, LHG Participating Properties shall integrate with and participate in the Program, in the mutual interest and for the mutual benefit of the Parties, in accordance with these Program Terms. These Program Terms equally apply to stays at LHG Participating Properties and govern their participation in the Program.
Certain benefits, earning opportunities, redemption options and booking channels may become available progressively across LHG Participating Properties. During the transition period, the scope of Program participation by LHG Participating Properties may vary by property, market, brand, operational readiness and technical implementation status.

Radisson remains the sole owner, operator, and administrator of the Program and retains exclusive responsibility for the Program’s structure, governance, terms, conditions, and benefits. Participation of LHG Participating Properties in the Program does not affect Radisson’s ownership, control, or decision‑making authority in relation to the Program.

• “Award Night” means a night at a Participating Property paid for by redeeming points. Award Nights are subject to these Program Terms and to the Participating Property Terms.
• “Award Stay” means any stay at a Participating Property that includes one or more Award Nights.
• “Eligible Booking” means a reservation made by a Radisson Rewards member using an Eligible Rate, excluding cancelled reservations, group bookings, bookings made through, and any reservations otherwise ineligible under the applicable Radisson Rewards Terms and Conditions. Member benefits associated with a Member's status are available only in connection with Eligible Bookings.
• “Eligible Benefits” means any Program benefit, discount, upgrade, award, redemption option or service offered to Radisson Rewards members that applies to the Member’s tier and qualifying booking/stay attributes, is subject to availability and property/brand participation, and is not otherwise excluded or limited by the Program terms, including restrictions on resale/transfer, rate/room/group conditions and legal prohibitions.
• “OTAs” means Online Travel Agencies, anythird-party intermediaries that, through websites, mobile applications or other online platforms, market, facilitate, distribute and/or enable the booking of accommodation and related travel services.
• “Eligible Food and Beverages” means certain food and beverages charged to your room during an Eligible Stay.
• “Radisson Dining Subscription” (or “Radisson Dining”)” means a paid, optional dining subscription program offered to eligible Radisson Rewards members in selected markets, managed in consultation and partnership with TLC. The Program includes trial subscription benefits (“Subscriber for a Month”), standard subscriptions (“Classic”), hotel-based subscriptions (“Signature” and “Signature Plus”), partnerships, and cash certificates.
• “Eligible Night”means a night at a Participating Property that is booked at an Eligible Rate. Each Eligible Night provides one Night credit towards the Elite Tier status requirement.
• “Eligible Rate” means a rate identified in Radisson’s or other Participating Properties reservation system as eligible for points. Eligible Rate does not include, without limitation, the following: employee rates; friends and family rates; airline crew rates; travel agency employee rates; certain promotional and package rates; rates paid using a free night voucher and other complimentary or barter rooms; rates booked through OTAs , whether such rates are direct, auction or bid rates, except where Radisson expressly designates such bookings as eligible under a specific partnership or promotion at Radisson Hotel Group brands;rates booked and billed through a master account, including group accounts and tour operator accounts; and certain other rates booked through third parties. Eligibility may be determined by Radisson from time to time in its sole discretion
• “Eligible Stay” means one or more consecutive Eligible Night(s) at the same Participating Property. If a member has checked-in and checked-out on consecutive days, it will count as only one stay for tier progression. Each eligible stay provides one Eligible Stay credit towards the Elite Tier status requirement.
• “Elite Tier” means a member tier with different and/or additional privileges, as determined by Radisson from time to time in its sole discretion. To achieve or renew Elite Tier, the following number of Eligible Nights or Eligible Stays ("Minimum Requirement") must be earned: 
  • Radisson Rewards - Premium: 5 Eligible Nights / 3 Eligible Stays
  • Radisson Rewards - VIP: 30 Eligible Nights / 20 Eligible Stays
• “Event Purchase” means the U.S. dollar amount spent at a Participating Property for certain costs associated with meetings, events and conventions, excluding tax and gratuities charged to the event master bill.
• “Pay with points” means a redemption method whereby a member pays a portion or full amount with points.
• “Points-Only Rate” means a room rate available exclusively through the redemption of Radisson Rewards points, for which the room rate component is payable entirely with points and no monetary payment is required for the room rate, subject to these Program Terms and any additional conditions, or restrictions communicated at the time of booking.
• “GDS” means a Global Distribution System
• “Participating Property” means properties operating under a participating Radisson Hotel Group brand, including Radisson Individuals, Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and Prize by Radisson, or any other brand or concept that may be added by Radisson from time to time, as well as LHG Participating Properties. A Participating Property offers eligible Radisson Rewards member benefits under Eligible Bookings as determined by Radisson from time to time. The list of Participating Properties and the benefits available at each Participating Property may differ from one Participating Property to another and may be modified, suspended, or discontinued at any time without prior notice. Properties located in Russia do not participate in the Radisson Rewards Program.
• “LHG Participating Properties” means hotels participating in Radisson Rewards and operating under the following brands: Campanile, including Campanile Prime and Campanile Nature; Kyriad, including Kyriad Direct, Kyriad Eco and Kyriad Prestige; Première Classe; Tulip Hotels & Residences; Golden Tulip; Royal Tulip; Tulip Inn; Hosho; and Sarovar, including Sarovar Premiere, Sarovar Portico and Hometel, each from the applicable launch date set out below: 06 October 2026 for Tulip Hotels & Residences, Golden Tulip, Royal Tulip, Tulip Inn, Hosho, Sarovar Premiere, Sarovar Portico and Hometel; 03 November 2026 for Première Classe; 24 November 2026 for Kyriad, Kyriad Direct, Kyriad Eco and Kyriad Prestige; and 12 January 2027 for Campanile, including Campanile Prime and Campanile Nature.
  
• “Partners” means third parties and their service providers that provide benefits to Radisson Rewards members from time to time. Partners and the Program benefits provided by each Partner are subject to change at any time without notice. Nothing in the Program Terms is intended to or shall create or establish any agency, partnership or joint venture relationship between us and our Partners.
• “Radisson Rewards for Bookers and Planners” means the loyalty program of Radisson Hotel Group and available at Participating Properties in Europe, Middle East, Africa, Asia Pacific, and Brazil as it may be provided from time to time to meeting and event planners, SME planner and travel agent.
• “Radisson Rewards Corporate Program” means the loyalty program of Radisson Hotel Group and available at Participating Properties in Europe, Middle East, Africa, and Asia Pacific as it may be provided from time to time to Corporations.
• “Room Charges” means the U.S. dollar amount of the Eligible Rate paid during an Eligible Stay. Room Charges do not include tax, incidental or third-party charges incurred and charged to the room, such as charges for telephone or other communications services, laundry, pay-per-view movies, entertainment, recreational facilities, restaurants, banquets, catering, gift shops, stores, tenants, vendors or concessionaires
• “Long Stay Rate” means a negotiated business rate offered for stays of fourteen (14) or more consecutive nights at Participating Properties, as designated in Radisson’s reservation systems. Long Stay Rate may qualify as Eligible Rates for the purpose of earning points and receiving certain Radisson Rewards benefits, provided the rate is identified as eligible in Radisson’s reservation systems at the time of booking. Eligibility may vary by Participating Property, booking channel, or applicable commercial agreement, and certain Radisson Rewards benefits may be limited or unavailable.

a. Eligibility: A membership in Radisson Rewards is open to individual persons who are of majority age in their place of residence. Radisson Rewards members must provide and maintain an accurate email address and an accurate physical address, including city, state or province, and country of residence. An individual may maintain only one Radisson Rewards membership and may not earn Points on more than one Radisson Rewards account. 

b. Enrollment: You may apply for membership in Radisson Rewards at a Participating Property, online at https://www.radissonhotels.com/en-us/radisson-rewards/join, via Radisson Hotels App, through other official Radisson, Participating Property or approved partner channels, websites or applications, or by contacting Member Services, to find the number for your area visit www.radissonhotels.com/en-us/contact-us. Membership applications are valid only if submitted through channels expressly authorized by Radisson, and Radisson shall have no liability for applications, data submissions or transactions made through unauthorized or fraudulent websites, applications or channels. We may, to the largest extent permitted under applicable law, in our sole discretion and without any liability to you, accept or decline your application for membership in Radisson Rewards. If we accept your application for membership, we will establish a Radisson Rewards account in your name. Radisson Rewards accounts and benefits are strictly personal to the account holder whose name is on the account. Accounts cannot be sold, loaned or transferred. If you apply for membership at a Participating Property during an Eligible Stay and your application is accepted, you will receive your Radisson Rewards member number and credentials at the time of enrollment. If you apply for membership online, via App or by contacting member services and your application is accepted, you will receive your Radisson Rewards member number and credentials via email. Once you are enrolled in Radisson Rewards, you must activate your online account.

c. Membership Tier: Radisson Rewards members may qualify for Club, Premium or VIP tier. Benefits, awards, redemption opportunities and requirements for each tier are determined by us from time to time. Tier eligibility is dependent on the number of Eligible Nights or Eligible Stays at Participating Properties in a 12-month period as follows and is also determined at the sole discretion of Radisson Rewards:

i. Club tier: Radisson Rewards members earn Club tier upon enrollment. No stays or nights are required for this entry level

ii. Premium tier: Radisson Rewards members may earn Premium Status with at least 5 Eligible Nights or 3 Eligible Stays in a 12-month period and each subsequent 12 months.

iii. VIP tier: Radisson Rewards members may earn VIP tier with at least 30 Eligible Nights or 20 Eligible Stays in a 12-month period and each subsequent 12 months.

Only the room in which the member is registered as a guest for the duration of the Eligible Stay will count toward Elite Tier qualification Any membership benefits associated with the Member's status may only be enjoyed in the room in which the Member is registered as a guest during an Eligible Stay unless otherwise clearly noted by the Program. Notwithstanding the foregoing, for purposes of earning points, a member may earn points for up to three (3) rooms booked during the same Eligible Stay, provided that the member is registered as a guest in one of the rooms.

Radisson Rewards for Bookers and Planners: members may earn Premium tier after the first eligible professional booking is completed and the reservation has checked out. Nights booked with an Online Travel Company will count as tier nights and contribute towards your tier status

Qualification Period and resets: For new Members, the Qualification Period begins on the date of enrollment and runs until the end of the month 12 months later. For existing Members, the Qualification Period runs for 12 months and is renewed following the Member's most recent Eligible Night, regardless of whether the Member achieves an upgrade to a higher Elite Tier. If there has been no change to the Member's Elite Tier during the applicable Qualification Period, the Membership remains at the same Elite Tier and the Qualification Period will continue to be measured from the Member's latest Eligible Night. At the end of each Qualification Period, if the Member has not recorded any Eligible Night during such period, the Member's Eligible Nights and Eligible Stays counters reset to zero and a new 12‑month Qualification Period begins.
Upgrades during a period: When you reach Premium or VIP during a qualification period, your tier is upgraded after check‑out of the qualifying stay. The Eligible Nights or Eligible Stays that triggered the upgrade are deducted from your counters, and a new 12‑month Qualification Period begins from the check-out date of that stay.
Renewal and downgrade: To renew your current tier, you must meet the applicable requirements during the current Qualification Period. If you do not meet those requirements, your membership will be downgraded by one tier at the end of the Qualification Period, your Eligible Nights and Eligible Stays counters will reset to zero, and a new 12‑month Qualification Period will begin from the effective date of the downgrade.

d. Member Benefits: Radisson Rewards members benefit from earning and redeeming points, earning tier credits, and enjoying applicable membership benefits at Participating Properties and Partners during Eligible Stays unless otherwise specified.
Radisson Rewards member benefits vary by Participating Properties and Partners, are subject to availability, and are subject to change at any time. Member benefits are available only when the Member is the registered guest for the entire duration of the stay. For additional details, please check here.
Reservations made through OTAs or other third-party booking channels are not considered Eligible Bookings and as such Member Benefits will not be received during such stays. However, where such reservations are made through an OTA that Radisson has expressly designated as eligible under a specific partnership, promotion or distribution arrangement benefits can be received at Radisson Hotel Group brands.
Guests booking under a Friends & Family rate, Team Member Eligible Rates, Employee rate, or any other special, promotional or discounted Eligible Rate may be required to provide evidence of their eligibility for such rate upon request by the Hotel. If the guest fails to provide satisfactory proof of eligibility at check-in, or at any other time reasonably requested by the Hotel, the Hotel may adjust the room rate and apply the lowest available rate offered by the Hotel for the relevant room type and stay dates as of the date of check-in. Any resulting difference in price shall be payable by the guest. The Hotel's decision not to verify eligibility on any previous occasion shall not prevent it from exercising its rights under this provision in respect of the current or any future stay.
Not all Member Benefits are available at all Participating Properties. Unless expressly stated otherwise, Member Benefits are non-transferable, have no cash value, are subject to availability, and may be substituted, modified, restricted, suspended or withdrawn by Radisson at any time.

i. Member Only Rate: Up to a 15% discount on room rates is applied to Radisson Rewards members only if the member is the registered guest at least in one of the rooms booked. This rate is available only for direct bookings made on Radisson Hotel Group or other brands included in the Participating Properties websites, mobile sites, mobile applications, hotels reservations and Contact Center. A maximum of 9 rooms can be booked at a time, a reservation of more than 9 rooms will be considered as a group reservation, and the Member Only Rate will not apply. Rooms booked using Member Only Rates cannot be resold by the member. This benefit does not apply to Long Stay Rates.

ii. Discounts on Food and Beverage: Discounts on Food and beverages apply to participating restaurants. Contact the Hotel directly to determine if the hotel’s restaurants are participating. Only Members with an Eligible Stay will earn points on Food & Beverage purchases, based on the final amount spent after any applicable discount has been applied. Members who do not have an Eligible Stay may still receive the Food & Beverage discount, but they will not earn points on those purchases. The discount does not apply to tax or tip, room services or in-room dining, catering or banquets, or groups or parties of six or more. For all properties other than Prize by Radisson, the discount does not apply to alcoholic beverages. For Prize by Radisson, the discount applies to soft drinks only, and alcoholic beverages (including liquors and spirits) are excluded. Member must be present, must provide their Radisson Rewards member numberand must request the discount at or prior to completing their dining experience. Discounts are not applied to offers or promotions nor to meal plans included in RHG rates. Members participating in specific subscription programs, such as Radisson Dining, may be eligible for additional or alternative food and beverage discounts. Such discounts are separate from the benefits described herein and shall be subject to the applicable terms and conditions of the relevant subscription program.

iii. Priority Line:A dedicated line to access to the front desk service. Applies for all Radisson Rewards member and guests who performed the online check-in. Available only in selected properties and according to hotel occupancy.

iv. Free Room Upgrade: Free room upgrades are available only when the Elite Tier member is the registered guest. One complimentary room upgrade per Elite member and per eligible stay may be offered. Room upgrades are determined by the participating hotel depending on availability on the day of arrival. Room upgrades vary by property and by room category and may include a room in a preferred location, a room with a preferred view, or a recently renovated room. Not applicable to Residences, Apartments, Long Stay Rates, individual rooms, or any other non-eligible rates, nor to stays at Tulip Hotels & Residences, Campanile, Kyriad, Tulip Inn, Kyriad Direct, Kyriad Eco, Premiere Classe, and Hosho properties. Upgrades to Suites are only available in selected properties. Individual rooms and certain types of suites are excluded (e.g. Panorama Suite at Radisson Collection Royal is excluded).

v. Early Check-In and Late Check-Out:: Early check-in and late check-out is based on availability and are available only when the Elite member is the registered guest. Early check-in and late check-out mean two hours prior to or two hours later than the hotel’s published check-in and check-out time.

vi. Discount Booster (Up to 20% discount): Up to 20% discount on room rates may be applied to the member when the member enables the option on their account. The Discount Booster option can only be selected by each member via Radisson Rewards private area on the Brand website or Radisson Hotel App or other websites and applications. The discount is applied only for bookings made directly on Radisson Hotel Group direct channels, including Brand website, Radisson Hotel App, Radisson Hotel Group Contact Center and directly in Radisson Hotels or other brand websites, applications and hotels included in the Participating Properties. The Discount Booster is not applicable to certain promotional rates. The Discount Booster is not applicable to Long Stay Rates.

When the Discount Booster is selected at the time of booking:

• At Radisson Hotels Group brands (excluding Prize by Radisson), Royal Tulip, Sarovar Premiere, the Premium member will earn 9 points per dollar spent and the VIP member will earn 12 points per dollar spent.
  
• At Golden Tulip, Kyriad Prestige, Sarovar Portico and Hometel, the Premium member will earn 6.3 points per dollar spent and the VIP member will earn 8.5 points per dollar spent.
  
• At Prize by Radisson properties and for Campanile, Kyriad, Tulip Hotels & Residences, and Tulip Inn, the Premium member will earn 4.5 points per dollar spent and the VIP member will earn 6 points per dollar spent.
  
• At Kyriad Direct, Kyriad Eco, Première Classe and Hosho members do not earn points
  

        LHG Participating Properties are included from their applicable launch date, as set out in the definition of “LHG Participating Properties”.

vii. My Favorite Hotel: My favorite Hotel: This is a benefit available to Elite Tier members only , through which eligible members can select a preferred hotel and enjoy exclusive benefits such as Priority List, Favorite Room and Luggage Storage, detailed below.

i. Priority List: Priority List guarantees that the member will be contacted first to book if a cancellation occurs. Please contact the hotel if fully booked to be listed in the Priority List. The Priority List does not ensure availability for booking and is upon availability. Priority List is only available when the hotel has been selected as the “favorite” hotel by the member in their account. The Priority List is only available for Elite members and for the Elite member’s personal guestroom only, for a Room at specified Rates, and is subject to the hotel’s guarantee and cancellation policy.

ii. Favorite room: Room assigned at check-in upon availability. Only available when the hotel has been selected as “favorite” in the member’s account. This is a benefit available to Elite Tier members only.

iii. Luggage Storage: Only available when the hotel has been selected as the “favorite” hotel in the member’s account. The benefit will be available immediately following the completion of an eligible stay, and when the member has a future stay booked at the same property in the following 20 days after check-out. A maximum of two suitcases are allowed per member. Items are placed in storage under the condition that access is permitted only by the registered guest in person. It is not permitted to deposit one of the following items: guns, drugs, medication, and perishables. Also, it is recommended not to leave any valuable assets such as: money, jewellery, personal documents, or legal documents. If the future reservation is cancelled for any reason (including force majeure) the member must contact the hotel proactively to agree on a way of shipping the belongings to a convenient address. The shipping will be funded by the member. If after 30 days post cancellation the member has not contacted the hotel, or both parties have not come to an agreement, the hotel will discard the items. The hotel is responsible for the security of the items stored and the hotel assumes responsibility for losses due to fault or negligence of the hotel only up to a maximum amount of EUR 3.580 or the legal responsibility under local law. Members will have to prove the value of any missing contents and to document that their insurance does not cover that loss.

viii. Free Breakfast for Two (available only at selected Participating Properties) :The Free Breakfast for two is available for each night of an Eligible Stay and applies only to the VIP Member and one (1) accompanying guest, provided that both individuals are registered guests of the hotel.
Where a VIP Member books more than one room, the benefit shall only apply exclusively to the room in which the VIP Member is registered and personally staying.
If the VIP Member books and occupies a room on a single-occupancy basis, the benefit shall apply only to the VIP Member.
In Asia Pacific, the benefit is limited to buffet breakfast only.
The benefit is not available at Participating Properties where breakfast is included in the room rate at no additional charge and therefore is not available for separate purchase, or at Participating Properties that do not offer food and beverage services.
Guests staying under Long Stay Rates are not eligible for the Free Breakfast for Two benefit.

ix. Exclusive VIP Access to Member Exclusive Designated Areas: This benefit applies only to the VIP member as a registered guest. Available only in selected properties and according to hotel occupancy. Designated VIP areas, where offered, may vary by property and may be modified or withdrawn by the hotel at its discretion.

x. 24/7 Premium Exclusive Contact Center and 24/7 VIP exclusive Contact Center: English language support by email or phone is available 24 hours a day, 7 days a week. Other languages will be supported only during working hours.

xi. Free Express Ironing: This benefit applies only to VIP members as a registered guest in any Radisson Collection, art’otel, and Holmes Hotel properties or at any Participating Properties where this service is available. VIP members are entitled to one free ironed item of clothing per stay.

xii. Vouchers: Vouchers are offered at the discretion of Radisson, for use by the guest they are issued to. The book and use by dates are specified with the respective voucher, validity of which may not be extended. The rules of consumption for the voucher are specified per voucher and may not be altered. Vouchers cannot be combined with other promotions unless specified on the voucher. Vouchers cannot be cancelled or refunded unless otherwise stated on the specific voucher conditions, where standard Radisson Rewards terms and conditions apply. Vouchers may not be sold, exchanged, bartered, brokered, transferred, purchased, auctioned, or given away.

xiii. Radisson Dining Subscription (India and other selected markets): Radisson Rewards Members may have the opportunity to subscribe to the Radisson Dining, a paid subscription program offered in selected countries and at selected Participating Properties. Radisson Dining is an optional add-on to Radisson Rewards membership and does not constitute a separate loyalty program.

i. Eligibility and Enrollment: Participation in Radisson Dining is subject to eligibility requirements and availability, as determined by Radisson in its sole discretion. Eligible Members must pay the applicable subscription fee to enroll in Radisson Dining. Enrollment may be completed through the Program Website at www.radissondining.com. Members must accept these Program Terms, as well as any additional terms and conditions applicable to Dining Rewards at the time of enrollment or purchase.

ii. Benefits: Radisson Dining benefits may include, but are not limited to:

• 25% discount on Food and Beverages for up to 10 guests.
  
• 25% discount on Spa (where available and subject to participation).
  
• Members Day – Wednesday with 50% off on the food bill and 25% off on the Beverage Bill for a maximum table size of 10 pax at select restaurants.
  
• Free buffet meal for two at select restaurant
  
• Two (2) certificates of 50% off on food and 25% on beverage up to 10 pax
  

    The type, availability, scope and associated benefits of Radisson Dining may vary depending on the Participating Property, subscription tier and geographic market. 

    iii. Relationship with Radisson Rewards Tiers: Subscription to Radisson Dining may entitle Members to receive certain Radisson Rewards tier-related benefits and/or accelerated access to designated Radisson Rewards tiers, including Premium tier status, as determined by Radisson in its sole     discretion. Any such benefits or tier-related opportunities are promotional and discretionary in nature and may be changed, suspended, or withdrawn by Radisson at any time, without prior notice, to the extent permitted by applicable law.

    iv. Modifications: Radisson may, at any time and in its sole discretion, modify, suspend or discontinue Radisson Dining or any aspect thereof, without prior notice, to the extent permitted by applicable law.

    v. Additional Information: For further details regarding Radisson Dining, including eligibility requirements, subscription tiers, benefits, participating properties, restrictions, exclusions, redemption conditions and other applicable terms and conditions, Members should visit the Program Website at     www.radissondining.com. In the event of any inconsistency between these Program Terms and the information published on the Program Website in relation to Radisson Dining, the specific terms and conditions applicable to Radisson Dining shall govern.

xiv. Long Stay Rates

Long Stay Rates are available at selected Participating Properties at Radisson Hotel Group brands offering serviced apartment accommodations and are subject to availability. Long Stay Rates apply to stays of fourteen (14) or more consecutive nights. Long Stay Rates are primarily designed for business travel and may require booking through a dedicated long-stay email channel, the Reservations Team, GDS or RadissonHotels.com using a valid corporate or agency identification and/or credentials, or another booking channel approved by Radisson. Reservations that do not satisfy these requirements may not qualify for Long Stay Rates.
Members staying on Long Stay Rates may earn points provided that such rates constitute Eligible Rates under these Program Terms. Radisson Rewards benefits are limited for stays booked under Long Stay Rates. Members will receive only those benefits expressly stated to apply under these Program Terms.
Without limitation, the following benefits are not available in connection with Long Stay Rates:

• Member Only Rates;
  
• Discount Booster on room rate;
  
• Complimentary room upgrades;
  
• Complimentary breakfast benefits for VIP members;
  
• Access to VIP areas and lounges.
  

Premium and VIP Members are entitled to a fifteen percent (15%) discount on laundry services at Participating Properties. In addition, Radisson Rewards Members shall receive a minimum ten percent (10%) discount on the published price of eligible work solution offerings. Participating Properties may, at their discretion, offer remote work essentials for rent to long-stay guests, including monitors or screens, keyboards and mice, webcams, speakers, and similar equipment. The availability, pricing, and rental terms of such equipment shall be determined by the applicable Participating Property. Premium and VIP Members will also receive a welcome gift, the nature and contents of which shall be determined by the applicable Participating Property.
VIP Members are entitled to a 15% discount at participating and eligible food and beverage outlets located within Participating Properties, subject to applicable terms, exclusions, and availability.
Further exclusions, restrictions, or limitations may apply and will, where applicable, be communicated at the time of booking. All benefits remain subject to availability and specific benefit availability may vary by Participating Property.

xv. Resort Benefits in Radisson Hotel Group Properties.

• Complimentary Room Service Delivery Fee Waiver. Members of all membership tiers may receive a waiver of the room service delivery fee at Participating resort Properties. To receive this benefit, the Member must inform the room service team of their membership tier and provide their Radisson Rewards membership number at the time of ordering. Food, beverage and any other applicable charges remain payable by the Member.
• Spa Discount. Premium Members are entitled to a ten percent (10%) discount and VIP Members are entitled to a fifteen percent (15%) discount on spa treatments at participating resort properties. The discount applies only to treatments listed on the applicable property's spa menu at the time of booking and cannot be combined with other spa promotions, discounts or offers unless expressly stated otherwise.
• Exclusive Member Areas (VIP Members Only). VIP Members may be granted access to designated member-exclusive areas at participating resort properties, subject to the property's rules, capacity restrictions and operating requirements. Access, locations and availability may vary by property.
• Complimentary Use of Sunbeds and Cabanas (VIP Members Only). VIP Members may enjoy complimentary use of designated sunbeds and/or cabanas at participating resort properties, subject to availability. Advance reservations may be required where permitted by the property, and availability is not guaranteed.

For details regarding Radisson Hotel Group Participating Resort Properties and applicable benefit conditions, Members should consult the relevant property information or the Radisson Rewards website.

e. Membership Obligations: As a Radisson Rewards member, you agree to comply with these Program Terms, the applicable terms and conditions of our Partners, and all applicable laws, rules, and regulations. You agree that your participation in Radisson Rewards is entirely at your own risk. You agree that if you object to any of these Program Terms, or any modifications thereof, or otherwise become dissatisfied with Radisson Rewards, you have the right to terminate your membership. You agree that you are responsible for restricting access to and maintaining the confidentiality of your Radisson Rewards member number, account, and password. You also agree to promptly notify us if your Radisson Rewards member number is stolen, or if you believe your password has been stolen or compromised. You agree that you will provide accurate information to us at all times and to promptly notify us of any change in your information. Any changes to member profiles will result in an account freeze for up to 24 hours, meaning redemptions cannot be made in this period. You understand that the receipt of benefits as a Radisson Rewards member may be subject to tax liability , and agree that any tax liability, including disclosure, with respect to your membership in Radisson Rewards is solely your responsibility.

i. Expiration of Points: If there is no qualifying points activity in your Radisson Rewards account for any continuous period of twenty-four (24) months, we may, at any time and in our sole discretion, and without notice or liability to you, forfeit, void, or cancel any or all of your point.
From time to time, Radisson may, as a courtesy and in its sole discretion, send communications reminding Members of upcoming points expiration. Any such communication is provided solely as a goodwill service and does not create any obligation on the part of Radisson to provide such notices. The failure to send, receive, or review any such communication shall not affect the expiration, forfeiture, voiding, or cancellation of points in accordance with these Program Terms.
For the avoidance of doubt, transfers of points to another account, including transfers between accounts owned by the same Member or by different Members, do not constitute qualifying points activity and shall not extend, renew, or otherwise affect the applicable points expiration period.

f. Termination of Membership:

i. Termination of Your Membership in Radisson Rewards by You: You may terminate your membership in Radisson Rewards at any time by contacting us by any of the contact channels stated at the final chapter of these Terms & Conditions.

ii. Other Modifications to and Termination of Your Membership In Radisson Rewards By Us: In addition to the above, we may, to the largest extent permitted under applicable law, at any time in our sole discretion and without notice or any liability to you, (i) modify, suspend or terminate your membership in Radisson Rewards; (ii) modify, suspend or terminate your Elite Tier; (iii) modify, suspend, void or cancel all or a portion of your points; (iv) modify, suspend, void or cancel your redemption of points. We may take these actions for the convenience of Radisson Rewards, or if there are reasonable grounds for suspecting, in our sole discretion, that (i) you have violated or are using the Program in a manner inconsistent with these Program Terms or the intent of the Program or any portion of the Program; (ii) you have misused or abused Radisson Rewards; (iii) your account activity or membership status involves or results from fraud, dishonesty, theft, or other illegal or improper means; (iv) you knowingly attempt to obtain or maintain more than one Radisson Rewards account; (v) restrict or deny your access to, or participation in, Radisson Rewards, Participating Properties, Radisson Hotels, partner programs, promotions, benefits, or services. We may take any such action for the convenience of Radisson Rewards, or where we determine, or reasonably suspect, in our sole discretion, that: 1) your have violated or used the Program in a manner inconsistent with, these Program Terms, the intent of the Program, or any portion thereof; 2) you have misused or abused Radisson Rewards; 3) your account activity or membership status involves, or results from, fraud, dishonesty, theft, deception, or any other unlawful, improper, or unauthorized conduct; 4) you knowingly attempt to obtain, maintain, or operate more than one Radisson Rewards account in violation of these Program Terms; 5) your membership in, or participation in, Radisson Rewards violates any applicable law, regulation, court order, or contractual obligation; 6) the provision of benefits under Radisson Rewards would violate any applicable law, regulation, court order, or contractual obligation; 7) you fail to pay any amounts owing to Radisson, a Participating Property, or a Partner; 8) you engage in abusive, inappropriate, offensive, threatening, harassing, violent, discriminatory, or hostile conduct towards Radisson, Participating Properties, Radisson Hotels, our Partners, or any of their respective officers, directors, employees, contractors, agents, representatives, guests, or customers; 9) your conduct compromises, or may reasonably be considered likely to compromise, the safety, security, wellbeing, reputation, operations, systems, property, or business interests of Radisson, any Participating Property, any Partner, or any of their guests, customers, employees, contractors, or representatives; 10) you cause, threaten to cause, or create a risk of damage to any hotel, facility, physical property, or other assets of Radisson, Participating Properties, or Partners; or 11) you otherwise engage in conduct that Radisson reasonably determines to be detrimental to Radisson Rewards, Radisson, any Participating Property, any Partner, or their guests, customers, employees, or representatives.
Upon suspension or termination of membership, all or part of the Member's accumulated Points, Elite Tier status, Rewards, benefits, and privileges may be forfeited, cancelled, or rendered unavailable, as determined by Radisson in its sole discretion and subject to applicable law. Radisson may suspend an account while any fraud, abuse, security or compliance investigation is ongoing.
These rights are in addition to any other remedy which may be available to us under applicable law. We reserve the right to take any administrative, operational, civil, or criminal action that we deem appropriate, including denying future participation in Radisson Rewards, refusing future reservations or access to Participating Properties where permitted by applicable law, and pursuing civil or criminal remedies to the fullest extent.

iii. Effect of Termination: If your membership in Radisson Rewards is terminated for any reason, your Radisson Rewards account will be closed and all points in your Radisson Rewards account will be cancelled, forfeited, void and no longer available for redemption. If we modify, suspend, void, or cancel any or all your points, such points will be removed from your Radisson Rewards account and will no longer be available for redemption.

a. Eligibility: A membership in Radisson Rewards for Bookers and Planners is open to individual persons who are of majority age in their place of residence. Radisson Rewards for Bookers and Planners members must provide and maintain an accurate email address and an accurate physical address, including city, and country of residence. An individual may maintain only one Radisson Rewards membership and may not earn Points on more than one Radisson Rewards account. Radisson Rewards for Bookers & Planners only need one membership to earn for professional reservations and personal reservations.

i. Eligibility as a Room Booker: Application for membership in Radisson Rewards for Bookers and Planners is open to individuals who meet the criteria above in section 3a and who are travel consultants in eligible countries who are members of ARC/IATA/CLIA/TIDS/TRUE; or who are in charge of planning room reservations for others such as Personal Assistants, Travel Managers, Decision Makers and Small and Medium Travel Agencies.

ii. Eligibility as a Meeting and Event Planner: Application for membership in Radisson Rewards for Bookers and Planners is open to individuals who meet the criteria above in section 3a who are event planners, special event planners and other business professionals who plan meetings and conferences for their clients or company.

Application for Radisson Rewards for Bookers and Planners is open to individual persons who have acknowledged and agreed to the Program’s terms and conditions and who are: (i) located in eligible countries, as determined in our sole discretion; (ii) who are of majority of age in their place of residence; (iii) responsible for the reservation of hotel rooms or meeting rooms on behalf of their employer’s or organization; (iv) employed by an organization that Radisson Rewards has approved in its sole discretion. If required by local law, you must notify and inform your employer, as well as receive permission from your employer regarding your participation in Radisson Rewards for Bookers and Planners. Travel Agents with an IATA based in Sweden may have their accounts restricted for redemption by local law, these travel agents must contact Member Services to un-restrict their account for 30 days before a redemption can be made. By participating in Radisson Rewards for Bookers and Planners, you affirm and certify that:

i. You have so notified and informed your employer (and any traveller for whom you reserve hotel rooms) and that they read and understand the Privacy Policy and understand and agree that as a result of your membership in Radisson Rewards for Bookers and Planners you may provide personal information about them and may receive Radisson Rewards for Bookers and Planners benefits.

ii. You will comply with any terms and conditions, including travel policies, gift policies, and incentive policies of your employer, customers and you will comply with any applicable laws.

iii. You will, when required by us, provide us with written evidence that you have made all necessary disclosures and have obtained all necessary.

iv. You will notify us immediately of any change in your employer and update your information and ensure that you notify and obtain the permission of your new employer and comply with the requirements set out about.

v. Disclosure and Consent: You are responsible for disclosing to and receiving consent from your employer, principal and/or client that you will earn points and other incentives received from Radisson Rewards for Bookers and Planners and must comply with any applicable gift and incentive policies.

b. Enrollment: You may apply for membership in Radisson Rewards for Bookers and Planners at a Participating Property, online at www.radissonhotels.com/en-us/rewards/join-b2b, or by contacting Member Services (to find the number for your area visit www.radissonhotels.com/en-us/contact-us). Travel Agents with an IATA number can enroll online at www.radissonhotels.com/en-us/rewards/join-b2b or via the Contact Center. We may, to the largest extent permitted under applicable law, in our sole discretion and without any liability to you, accept or decline your application for membership in Radisson Rewards for Bookers and Planners. If we accept your application for membership, we will establish a Radisson Rewards for Bookers and Planners account in your name and send your Radisson Rewards for Bookers and Planners account number to the email address you provide during enrollment. An individual may maintain only one Radisson Rewards membership and may not earn Points on more than one Radisson Rewards account. Once you are enrolled in Radisson Rewards for Bookers and Planners, you must activate your online account.

c. Membership Tiers: Radisson Rewards members may qualify for Club, Premium or VIP tier. Benefits, awards, redemption opportunities and requirements for each tier are determined by us from time to time in our sole discretion. Radisson Rewards for Bookers and Planners members earn Premium tier after the first eligible professional booking is completed and the reservation, group reservation or event has checked out and been billed. Nights or stays booked on behalf of someone else or associated with a meeting or event do not count towards your Elite Tier.

d. Membership Benefits: Radisson Rewards for Bookers and Planners member enjoy all the benefits described in section 2.e in this Terms and Conditions with the exception of the Discount Booster. Radisson Rewards for Bookers and Planners members have access to special benefits, including

i. 24/7 Bookers and Planners exclusive Contact Center: :English language support by email or phone is available 24 hours a day, 7 days a week. Other languages will be supported only during working hours.

ii. Long Stay Bookings:From time to time, Radisson may, in its sole discretion, offer promotional bonus points opportunities in connection with eligible bookings made under designated Long Stay Rates at selected Participating Properties. For purposes of this section, “Long Stay Rates” means rates for stays of fourteen (14) or more consecutive nights. Radisson Rewards for Bookers and Planners members who make Eligible Bookings under such Long Stay Rates, and who satisfy all requirements communicated at the time of booking, including any applicable booking channel, corporate, agency, or promotional eligibility requirements, may be eligible to earn additional bonus points.
Unless otherwise expressly stated in the applicable offer terms and conditions, eligible Long Stay Bookings made by the Booker may qualify for bonus points equal to twenty percent (20%) of the base points earned by such Booker in connection with the applicable Eligible Booking. Long Stay bonus points shall be awarded solely in respect of Eligible Bookings that comply with these Program Terms, the applicable offer terms and conditions, and all applicable booking requirements.
Long Stay bonus points offers are promotional, discretionary, and subject to availability. Such offers may be subject to additional eligibility criteria, restrictions, exclusions, and terms and conditions, and may be modified, suspended, or withdrawn, in whole or in part, at any time without prior notice, to the fullest extent permitted by applicable law. Participation in a Long Stay bonus points offer does not create any vested right or continuing entitlement to future bonus Points offers.

e. Membership Obligations: As a Radisson Rewards for Bookers and Planners member, you agree to comply with these Program Terms, the applicable terms and conditions of our Partners, and all applicable laws, rules, and regulations. You agree that your participation in Radisson Rewards for Bookers and Planners is entirely at your own risk. You agree that if you object to any of these Program Terms, or any modifications thereof, or otherwise become dissatisfied with Radisson Rewards for Bookers and Planners to terminate your membership. You agree that you are responsible for restricting access to and maintaining the confidentiality of your Radisson Rewards for Bookers and Planners account number and member profile. You also agree to promptly notify us if you believe your Radisson Rewards for Bookers and Planners account number or member profile, including your password, has been stolen or compromised. You agree that you are responsible for restricting access to and maintaining the confidentiality of your Radisson Rewards member number, account, and password, and accept any consequences of not complying with this obligation including loss or theft of points or personal data. You agree that you will provide accurate information to us at all times and to promptly notify us of any change in your information. Any changes to member profiles will result in an account freeze for up to 24 hours, meaning redemptions cannot be made in this period. You understand that the receipt of benefits as a Radisson Rewards for Bookers and Planners member may be subject to tax liability, and agree that any tax liability, including disclosure, with respect to your membership in Radisson Rewards for Bookers and Planners is solely your responsibility. Please consult a tax advisor regarding any questions about program taxes. Where required by law, you must notify your employer and/or agency, as applicable, and your customers and clients regarding your participation in the Program. By participating in the Program, you affirm that you have so notified your employer and/or agency, customers, and clients, and that they understand that as a result of your membership in Radisson Rewards for Bookers and Planners you may receive Program benefits.

f. Termination of Membership:

i. Termination of Your Membership in Radisson Rewards for Bookers and Planners by You: You may terminate your membership in Radisson Rewards for Bookers and Planners at any time by contacting us by any of the contact channels stated at the final chapter of these Terms and Conditions.

ii. Other Modifications to and Termination of Your Membership in Radisson Rewards for Bookers and Planners By Us: In addition to the above, we may, to the largest extent permitted under applicable law, at any time in our sole discretion and without notice or any liability to you, (i) modify, suspend or terminate your membership in Radisson Rewards for Bookers and Planners; (ii) modify, suspend, void or cancel all or a portion of your points; (iii) modify, suspend, void or cancel your redemption of points. We may take these actions for the convenience of Radisson Rewards for Bookers and Planners, or if there are reasonable grounds for suspecting, in our sole discretion, that (i) you have violated or are using the Program in a manner inconsistent with these Program Terms or the intent of the Program or any portion of the Program; (ii) you have misused or abused Radisson Rewards for Bookers and Planners; (iii) your account activity or membership status involves or results from fraud, dishonesty, theft, or other illegal or improper means; (iv) you knowingly attempt to obtain or maintain more than one Radisson Rewards for Bookers and Planners account; (v) your membership or participation in Radisson Rewards for Bookers and Planners violates any applicable laws, terms or regulations; (vi) our provision of benefits under Radisson Rewards for Bookers and Planners violates any applicable laws, terms or regulations; or (vii) you fail to pay any amounts due to or engage in abusive, inappropriate, offensive, or hostile conduct in connection with Radisson Rewards for Bookers and Planners, Participating Properties, Radisson or our Partners, or their respective officers, directors, agents, employees, representatives or guests. These rights are in addition to any other remedy which may be available to us under applicable law, and we have the right to take appropriate administrative and/or legal action, including, without limitation, criminal or civil prosecution, we deem necessary in our sole discretion.

iii. Effect of Termination: If your membership in Radisson Rewards for Bookers and Planners is terminated for any reason, your Radisson Rewards for Bookers and Planners account will be closed and all points in your Radisson Rewards for Bookers and Planners account will be cancelled, forfeited, void and no longer available for redemption. If we modify, suspend, void, or cancel any or all your points, such points will be removed from your Radisson Rewards for Bookers and Planners account and will no longer be available for redemption.

Corporate Members may earn 10 points per dollar spent for completed room charges at Participating Properties when booking rooms or 5 points per dollar spent on Meetings & Events and group reservations starting at 9 rooms at Participating Properties. Application for Radisson Rewards Corporate Program is open to corporations and agencies which have appointed a Program Administrator and have acknowledged and agreed to the Program’s terms and conditions and which are: (i) invited and approved by Radisson Rewards, in its sole discretion; (ii) located in eligible countries, as determined in our sole discretion; and (iii) not a professional travel agent.

The corporation must complete the Program Administrator Registration Form and appoint a Program Administrator who shall be responsible for administering the account. By participating in Radisson Rewards, you (the Program Administrator) affirm and certify that:

a. Any traveler for whom you reserve hotel rooms has been notified and informed and that they read and understand the Privacy Policy and understand and agree that as a result of their company’s membership in Radisson Rewards personal information about them may be provided to Radisson Rewards.

b. You will comply with any applicable laws.

c. You are not employed by any non-U.S. government (including any non-U.S. state-owned enterprise, or any non-U.S. government ministry, agency or similar body exercising any executive, judicial, arbitrary, regulatory or administrative functions of or pertaining to government).

d. Deactivation or change of Program Administrator of the Corporate Account is the responsibility of the Program Administrator.

a. Eligibility: A membership in Radisson Rewards for Airlines employees is open to individual persons who are of majority age in their place of residence and who are employed at an Airline. The remaining terms align with Radisson Rewards eligibility requirements.

b. Enrollment: You may apply for membership in Radisson Rewards for Airline employees at a Participating Property using the dedicated enrollment process or through the dedicated enrollment process at selected airlines. The remaining terms align with Radisson Rewards enrollment requirements.

c. Membership Tiers: Radisson Rewards for Airline employee members are enrolled in VIP tier. Benefits, awards, redemption opportunities and requirements for the tier are determined by us from time to time. Tier eligibility is dependent on the number of Eligible Nights and Eligible Stays at Participating Properties in a 12-month period as follows and is also determined at the sole discretion of Radisson Rewards:

Only the room in which the member is registered as a guest for the duration of the Eligible Stay will count toward Elite Tier.

As a Radisson Rewards for Airline employee member, you have a qualification period of 12 months to obtain enough Eligible Nights and Eligible Stays to maintain your tier status or to upgrade to the next tier level. The qualification period starts when the first stay is completed and lasts 12 months until the end of the month.

Once you achieve enough Eligible Nights and Eligible Stays to access the next tier, your membership tier will be upgraded instantly after check-out. The Eligible Nights and Eligible Stays that allowed you to move to the next level will be deducted from your Eligible Nights and Eligible Stays balance and a new qualification period of 12 months will start. The minimum number of Eligible Nights and Eligible Stays corresponding to your status will be required to maintain your status (Premium= 5 nights/3 stays, VIP= 30 nights/20 stays).

If you did not make enough Eligible Nights and Eligible Stays during the qualification period, your membership will move down one tier level. In case you are a Club member, after 12 months without reaching the minimum Eligible Nights and Eligible Stays to upgrade to the next tier level, your Eligible Nights and Eligible Stays counter would be reset to 0 nights/stays and a new qualification period will start.

d. Membership Benefits: Radisson Rewards member benefits vary by participating hotel and brand, are subject to availability, and are subject to change at any time. Member benefits are available only when the member is the registered guest and on the Airline employee personal stays. Member benefits are not offered to Airline employee members on their duty/work trips. Void where prohibited by law. 

i. Airline Leisure Stay Only Rate: Up to 25% discount on the public flexible rate only if the member is the registered guest and can provide a form of Airline Identification upon check-in. Apply only for direct bookings made on Radisson Hotel Group brand website, mobile site, mobile app, hotel reservations and Contact Center. Rooms booked using Airline Leisure Stay Only Rates cannot be resold by the member.

ii. The remaining benefits align with Radisson Rewards member benefits.

e. Membership Obligations: The membership obligations align with Radisson Rewards requirements.

f. Termination of Membership: The termination of membership aligns with Radisson Rewards requirements.

a. Earning Points in Radisson Rewards:

i. At Participating Properties: Radisson Rewards members can earn points per U.S. dollar spent on Room Charges and Eligible Food and Beverages at Participating Properties when added to the bill and paid upon check-out. The points and benefits proposition are dependent on the member’s tier level, and member choice of benefits prior to booking their stay. For preferences to apply to the stay, members must alter the settings in their member’s private area prior to completing the reservation.

Room Charges do not include tax, incidental or third-party charges incurred and charged to the room, such as charges for telephone or other communications services, laundry, pay-per-view movies, entertainment, recreational facilities, restaurants, banquets, catering, gift shops, stores, tenants, vendors, or concessionaires.

Points are considered earned once the Eligible Stay has been completed, all charges have been fully paid, and the points have been added to your account. Points are not available for redemption before an Eligible Stay has been completed, fully paid, and added to your account. It may take 7-10 days from your departure date for your points to be posted to your account.

Points may be earned on up to three rooms booked under the same reservation by only one Radisson Rewards member per Eligible Stay, and only if:

1. The Radisson Rewards member’s name and membership number is included on the reservation

2. The member is the registered guest at least in one of the rooms.

3. The credit for multiple rooms is requested at or before the time of check-in.

4. The member is a registered guest for the total duration of the Eligible Stay.

5. To earn points for up to three rooms, all room and services charges must be paid by the member upon check out

Specifically, for eligible Long Stay Rate bookings, the Booker will earn twenty percent (20%) more Radisson Rewards points than the standard number of points otherwise awarded for the stay at Radisson Hotel Group brands, while the Sleeper will earn Radisson Rewards points in accordance with the standard program rules applicable to the eligible stay.
For specific promotions, including but not limited to bonus points for Bookers and Planners, additional earning rules may apply and will be communicated separately.

ii. Through Partners: Members may earn points through Partners where such earning opportunities are offered and available in the Member's country of residence and/or the jurisdiction in which the relevant transaction occurs. Partner earning opportunities vary by Partner, market, and offer, and may be changed, suspended, restricted, or withdrawn at any time by Radisson or the applicable Partner, without notice.
Partner Terms Conditions: Partner earning opportunities and the award of points are governed by these Program Terms and the applicable Partner terms and conditions, which shall control with respect to Partner-specific activities in the event of any inconsistency. Such terms may conclude applicable earning ratios, eligibility requirements, qualifying transactions, excluded categories, minimum and maximum earning thresholds, points caps, and transaction posting timelines disclosed by the Partner.
Posting and Verification: Points earned through Partners will be credited only after the applicable Partner has verified the transaction, confirmed its eligibility, and transmitted the relevant data to Radisson. Posting timelines vary by Partner and transaction type and are estimates only unless otherwise specified. Members are responsible for retaining sufficient documentary evidence of the transaction and for complying with any Partner verification or claims procedures. Radisson reserves the right to withhold, reverse, adjust, or cancel points where a transaction is subsequently determined to be ineligible, cancelled, refunded, disputed, fraudulent, duplicated, or otherwise non-compliant with these Program Terms or the applicable Partner terms and conditions.
Partner Independence and Liability: Partners are independent entities and are not agents, representatives, joint venturers, or affiliates of Radisson solely by virtue of their participation in the Program. Radisson does not endorse and is not responsible or liable for any Partner products, services, acts, omissions, representations, marketing materials, promotions, privacy practices, systems, terms and conditions, or any modification, suspension, or discontinuation thereof, except to the extent required by applicable law.
Member Direction and Consent: By providing your Radisson Rewards membership number to a Partner, you request and authorize the processing and sharing of the relevant transaction information between the Partner and Radisson for the purpose of awarding Points and administering your participation in Radisson Rewards, subject to the applicable privacy notices and terms and conditions.
Current Partner Offers: Current Partner earning opportunities, earning rates, conversion ratios, and applicable eligibility conditions are communicated by the relevant Partner and may also be displayed through Radisson channels where available. Such information is provided for convenience only and may not reflect real-time updates made by the Partner. In the event of any discrepancy, the applicable Partner offer terms shall govern unless otherwise expressly stated by Radisson.

iii. Purchasing Points: We may offer Radisson Rewards members, from time to time and in our sole discretion, the option to purchase points. We currently offer members the option to purchase points through Points.com. Additional terms and conditions apply, and may be found at https://www.radissonhotels.com/en-us/rewards/earn and at www.louvrehotels.com. Points that are purchased are subject to these Program Terms. Any other sale, purchase, barter, auction, gift, transfer, or assignment of points, except as may be specifically allowed in these Program Terms, is prohibited, and will not be honored.

iv. Member get Member: Referrer is a member of Radisson Rewards who is referring a friend into the program. Referee is a new member of Radisson Rewards who has enrolled specifically through a referral link provided by a Radisson Rewards member. Member must be logged-in and recognized as member of Radisson Rewards to be able to refer a friend. Member may refer a friend through the link available in their member’s account only. No other form of referral will be valid to receive the bonus points. If the person who was referred into the program, enrolled in Radisson Rewards through the generic enrollment form, the bonus points will not be awarded to both the referrer and the referee. Both the referrer and the referee will earn 1,000 points. For the points to be earned the referee must:

a. Have enrolled through the specific link provided by the referrer.

b. Have booked an eligible stay through one of Radisson Hotel Group direct channels (Web, App, Contact Center or Hotel) within 365 days after registering through the referral link. The bonus points will be awarded after the first stay of the referee as a Radisson Rewards member

c. Have booked an eligible stay with his/her/their Radisson Rewards number filled out during booking.

d. Have checked-out of the property.

The points will be awarded on the referrer and referee account 5 to 7 business days after check-out. Radisson Rewards member may earn up to 50,000 bonus points per calendar year through Refer a Friend. When the 50,000 bonus, points earned is reached, members can still refer friends into the program but will not earn points. If the referrer already reached 50,000 bonus points earned through Refer a Friend, the referee will still earn the 1,000 points after their first Eligible Stay.

b. Earning Points in Radisson Rewards for Bookers and Planners: Points can be earned by travel agents, travel arrangers, meeting and event planners, and other business professionals who book rooms on behalf of someone else and/or plan meetings and conferences at Participating Properties.

i. Earning Points for Room Bookings: Travel Agent and Travel Arranger members may earn 10 points per dollar spent for Eligible Bookings at participating properties when booking travel on behalf of others. If you are booking a stay at a Participating Property in the Radisson Hotel Group portfolio in Europe, Middle East, Africa or Asia-Pacific, you will need to be a member of Radisson Rewards for Bookers and Planners and enter your 16-digit member number in the Global Distribution System (GDS) or be logged in to the Radisson website to earn points for that booking. Additional instructions on how to book and earn points can be found at: https://www.radissonhotels.com/en-us/rewards/business. Points will be issued after the guest’s stay has been checked out. A maximum of 9 rooms can be booked at a time. A reservation of more than 9 rooms will be considered as a group reservation and Event Bookings earning proposition will be applied. Nights or stays booked for someone else or associated with a meeting or event do not count towards your Elite Tier.

ii. Earning Points for Event Bookings: Meeting & Event Planner and Travel Arranger members may earn 5 points per dollar spent for Event Bookings (based on the total spend on the meeting room hire, food and beverage and bedrooms charged to a master bill up to a maximum of 250,000 points per event and 250,000 per group room booking.) Points for event bookings may not be earned where prohibited by applicable law, rule or regulation. You must request to earn points for Event Bookings at the time the meeting, event or convention is booked by including your name and Radisson Rewards for Bookers and Planners member number on the contract with the Participating Property. Event Bookings must be applied to one master bill to be eligible for points. Only one Radisson Rewards for Bookers and Planners member may earn points for Event Bookings. You do not have to attend the meeting or event to be eligible to earn points for Event Bookings.  You do not have to be the contract signer, final payer or contract negotiator to be eligible to earn points for Event Bookings. Some services and amenities may not be provided directly by the Participating Property, and these and other charges, including charges for cancellation, attrition, and other payments, may not be eligible as Event Bookings points earning. Please allow 6-8 weeks after the event has been paid for in full for posting of points to Member’s account.

c. Redeeming Points:

i. Generally: Radisson Rewards and Radisson Rewards for Bookers and Planners members may redeem points at Participating Properties or through our Partners. Points may be redeemed for the benefit of the Radisson Rewards or Radisson Rewards for Bookers and Planners member or for another individual as a gift. Members can book an Award Night as a gift for their friend or family member but they cannot sell it for a profit. Except for transfers of points expressly allowed in these Program Terms or with Radisson’s written consent, points may not otherwise be sold, exchanged, bartered, brokered, transferred, purchased, auctioned, or given away. Redemption options are subject to change from time to time without notice in our sole discretion.
When redeeming points, you will be required to verify your Radisson Rewards or Radisson Rewards for Bookers and Planners account information. The corresponding number of points will be subtracted from your account at the time the transaction is initiated, and there must be a sufficient number of points in your account at that time for the transaction. Points in two or more different accounts may not be combined for redemption. Redemption transactions may be approved or revoked in the sole discretion of Radisson.

ii. At Participating Properties:

1. Award Nights: RRadisson Rewards or Radisson Rewards for Bookers and Planners members may redeem points for Award Nights at Participating Properties, subject to availability. Award Night reservations must be made in advance, and must be made through the Radisson Hotels website, the Radisson Hotels mobile app or by contacting the Contact Center or other brand websites, applications included in the Participating Properties. Award Nights may not be combined with other certificates, discounts, packages, or promotional offers and are not commissionable, including without limitation commissions to travel agents, unless specified as a separate promotion. Award Nights apply to a standard room with standard occupancy. Additional occupants are subject to the Participating Property’s standard extra person charges. In avoidance of doubt, even if a member makes a booking for 3 people on an Award Night redemption for a standard room, a member will still need to pay for the extra person. Award Nights are subject to each Participating Property’s cancellation, guarantee and deposit policies. Points equal to one night of an Award Night reservation will be deducted from your account if your reservation is not cancelled in accordance with the Participating Property’s cancellation policy. Any incidental charges in connection with an Award Night are the sole responsibility of the member. Members can book an Award Night as a gift for their friend or family member, but they cannot sell it for a profit. Online/app/Contact Center redemptions supported up to a total booking cost of USD 600 per night; higher amounts can be redeemed at property at check‑out.

2. Pay with points: Members can redeem their points in the hotel for services consumed during the stay, from Meetings and Events or for the stay itself at checkout, paying a minimum of 10 points.

3. Points-Only Rate: The Points-Only Rate is a room rate available exclusively for payment with points and may be offered for standard rooms, premium rooms or family rooms, or other room categories designated by Radisson from time to time.
The points required for a Points-Only Rate reservation shall be deducted from the Member's account immediately upon confirmation of the reservation.
Points-Only Rates are subject to availability and may be offered at participating Properties. While Points-Only Rates are generally not subject to blackout dates. However, Radisson does not guarantee the availability of Points-Only Rates at any Participating Property, on any date, or for any room type .
A Member is not required to maintain a minimum points balance to view availability of Points-Only Rates. However, the member must have sufficient points available in their account at the time of booking to complete the reservation.
Unless otherwise specified at the time of booking, a Points-Only Rate reservation may be cancelled up to seven (7) days prior to the scheduled arrival date, and the points redeemed for the reservation will be returned to the Member's account. If the reservation is cancelled less than seven (7) days prior to arrival, modified in a manner that triggers cancellation penalties, or in the event of a no-show, the points used for the reservation may be forfeited, deducted, retained or otherwise treated in accordance with the applicable cancellation policy displayed at the time of booking.
Points-Only Rates are redemption offers made available through Radisson Rewards and may, at Radisson's sole discretion, qualify for or be combined with specific promotions, campaigns, or offers. Any such promotion or offer shall be subject to its own terms and conditions.
Points-Only Rate reservations do not earn points or tier credits unless expressly stated otherwise in these Program Terms or the applicable promotional terms and conditions.
Points-Only Rates are non-commissionable unless expressly stated otherwise and may be subject to additional Participating Property terms, restrictions, fees, charges, or conditions communicated at the time of booking.
Radisson reserves the right to modify, suspend, restrict, or discontinue Points-Only Rates, including the number of points required for redemption, eligible room categories, participating properties, and redemption availability, at any time and in its sole discretion, to the fullest extent permitted by applicable law. For the avoidance of doubt, a confirmed Points-Only Rate reservation has no cash value and may not be exchanged for cash, except where required by applicable law.

iii. Through Partners: Radisson Rewards members may redeem points with our Partners. Redemption opportunities may only be available in certain jurisdictions and are not available where prohibited by law. Redemption opportunities, rewards, products, services, and associated requirements vary by Partner and may be modified, suspended, restricted, or withdrawn at any time by Radisson or the applicable Partner.
Partner redemptions are governed by these Program Terms and the applicable Partner terms and conditions, which may include redemption ratios, eligibility requirements, qualifying transactions, minimum and maximum redemption thresholds, fees, restrictions, processing timelines, and other conditions applicable to the redemption. To the extent of any conflict relating to a Partner redemption, the applicable Partner terms and conditions shall govern the Partner-specific aspects of the redemption unless otherwise expressly stated by Radisson.
Partners are independent entities and are not agents, representatives, joint venturers, or affiliates of Radisson solely by virtue of their participation in the Program. Radisson Rewards does not endorse and is not responsible or liable for the nature, quality, availability, delivery or performance of anyproducts or services provided by a Partner, or for any Partner representations, promotions, advertising, solicitation, marketing activities, privacy practices, systems, acts, or omissions.
You are responsible for reviewing and complying with the applicable Partner terms, conditions, privacy notices, and usage policies. We are not responsible for, and disclaims all liability arising from any Partner terms and conditions, privacy notices, usage policies, products or services or any modification, suspension, discontinuation, or unavailability thereof, except to the extent required by applicable law. Partner redemption options, redemption ratios, eligibility requirements, timelines, and fulfilment conditions are set by the applicable Partner and may differ from Partner earning opportunities and earning rules.
Current Partner redemption opportunities may be displayed through Partner channels and, where available, through Radisson channels for convenience only. Radisson does not guarantee the accuracy, completeness, or ongoing availability of Partner-provided information, and Members should verify the applicable redemption terms directly with the relevant Partner.

iv. Donating Points: Radisson Rewards members may donate points to certain non-profit organizations, as determined by us from time to time in our sole discretion. Any other donation, transfer or gift of points is prohibited and will not be honored. Donated points are not tax deductible.

d. Transferring Points:

i. Between Members: Radisson Rewards members may transfer points within the program to a maximum of 5 members per month. Members who have points transferred to them may not receive points from more than 5 accounts in one month. The maximum number of points a member can receive into their account from points transfer per month is 100,000 points. To complete or receive points transfer, a member must be a member of Radisson Rewards for more than 30 days.

ii. Upon Death: Points belonging to a Radisson Rewards or Radisson Rewards for Bookers and Planners member who is deceased may be transferred to the account of the deceased member’s beneficiary(ies) in our sole discretion. The deceased member’s membership in Radisson Rewards or Radisson Rewards for Bookers and Planners must have been in good standing at the time of death. The transfer request must include documentation showing proof of death, such as a death certificate, and proof of authority to make the request, such as court documents or the decedent’s will. Requests must be made within one (1) year of the date of death or the deceased member’s account will be closed and all points forfeited.

e. Expiration of Points: If there is no qualifying points activity (earning or redemption) in your Radisson Rewards or Radisson Rewards for Bookers and Planners account for 24-months, points will expire. Therefore, we may, at any time and in our sole discretion and without notice or liability to you, void and cancel any or all of your points. For the avoidance of doubt, transfers of points to another account, including transfers between accounts owned by the same Member or by different Members, do not constitute qualifying points activity and shall not extend, renew, or otherwise affect the applicable points expiration period.

f. Missing Points: You are responsible for verifying that points are properly credited to your Radisson Rewards or Radisson Rewards for Bookers and Planners account. Any claim for points not properly credited must be received by Radisson with supporting documentation within twelve (12) months of the date of the claimed accrual of such points.

g. Value of Points: Except where required by law, points have no cash value and do not constitute member property. Accumulation of points does not entitle members to any vested rights with respect to any awards or the Program. As a Radisson Rewards or Radisson Rewards for Bookers and Planners member, the only right you acquire in points is the opportunity to surrender them for redemption in accordance with these Program Terms. Points are promotional loyalty credits only, are not personal property, do not constitute currency, and do not create any ownership interest or proprietary rights.

a. Privacy Policy: Participation in Radisson Rewards is subject to the terms and conditions of the Radisson Guest Privacy Policy, found at www.radissonhotels.com/en-us/privacy (collectively our “Privacy Policies”), and our Site Usage Agreement set forth at www.radissonhotels.com/en-us/site-usage. You can find more information about the processing of your personal data by Radisson, including any rights in relation thereto, via the following link: https://www.radissonhotels.com/en-us/privacy.

b. Subject to Applicable Law: Membership and participation in Radisson Rewards and/or Radisson Rewards for Bookers and Planners, and the collection and redemption of points, is subject to and may be void where prohibited or restricted by applicable law, rule or regulation, or employer’s or customer’s policies or requirements. In addition, you may enjoy certain statutory rights pursuant to the law of your country of residence that may not be limited by these Program Terms. Nothing in these Program Terms shall limit such statutory rights.

c. Currency Conversion to U.S. Dollars: All amounts settled in a currency other than U.S. dollars will be converted to U.S. dollars at a conversion rate determined by us in our sole discretion.

d. Disclaimer of Warranties and Limitation of Liability:

RADISSON OFFERS RADISSON REWARDS AND RADISSON REWARDS FOR BOOKERS AND PLANNERS, THESE PROGRAM TERMS, AND ANY OTHER RELATED SERVICES AND PRODUCTS “AS-IS” AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY, SUITABILITY, CAPACITY, COMPLETENESS OR AVAILABILITY. WITHOUT LIMITING THE FOREGOING, RADISSON DOES NOT REPRESENT, WARRANT, OR GUARANTY THAT RADISSON REWARDS OR RADISSON REWARDS FOR BOOKERS AND PLANNERS OR ANY OTHER RELATED SERVICES AND PRODUCTS WILL BE UNINTERRUPTED, WITHOUT OMISSIONS OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED OR CHANGES IMPLEMENTED.
YOU AGREE THAT UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL RADISSON, ITS OWNERS, AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES AND AGENTS HAVE ANY LIABILITY OR RESPONSIBILITY WHATSOEVER FOR, AND SHALL BE HELD HARMLESS AGAINST, ANY LIABILITY FOR ANY INJURIES, LOSSES OR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES TO PERSONS, INCLUDING WITHOUT LIMITATION PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING IN WHILE OR IN PART, DIRECTLY OR INDIRECTLY, FROM MEMBERSHIP OR PARTICIPATION IN RADISSON REWARDS OR RADISSON REWARDS FOR BOOKERS AND PLANNERS OR USE OF AWARDS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in these Program Terms excludes or limits Radisson's liability for any matter in respect of which it would be unlawful for Radisson to exclude or restrict its liability. This may include (without limitation, depending on your country of residence) death or personal injury caused by Radisson's negligence, and fraud or fraudulent misrepresentation.

e. Indemnification: You agree to indemnify, release and hold harmless Radisson, the Participating Properties, and our Partners, and any of their parents, subsidiaries and affiliates, and their respective directors, officers, employees and agents, from any liability, costs, damages and fees (including attorney’s fees) arising out of any claims related to your membership in Radisson Rewards or Radisson Rewards for Bookers and Planners.

f. Exit of Participating Property: If a Participating Property exits the Loyalty Program for any reason, a member will not earn points or qualifying nights for stays at such Participating Property, and any Awards, other promotions and special offers will no longer be valid after the date on which the Participating Property exited the Loyalty Program, even if the reservation for a stay at the former Participating Property was made prior to that date. If a hotel ceases to be a Participating Property after an Award Night reservation is made, but before the actual stay, Radisson will use reasonable efforts to have the hotel honor the Award Night reservation but cannot and does not guarantee that any such Award Night reservations will be honored. In addition, at the discretion of Radisson, Award Nights may not be available for reservation at a hotel once it is determined that such hotel will be leaving the Radisson system or otherwise will cease to be a hotel in the Radisson system regardless of the length of time before such hotel leaves the system.
To the fullest extent permitted by applicable law, Radisson shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages, costs, expenses, losses, or liabilities arising out of or relating to the unavailability, modification, cancellation, non-acceptance, or non-fulfillment of an Award Night reservation.

g. Interpretation of Loyalty Program Rules: All interpretations of these Loyalty Program rules regarding membership are at Radisson’s sole discretion, and Radisson’s decisions will be final. In the event of any discrepancy between the English version and any translated version of these Program Rules, the English language version will govern.
No statement, communication, marketing material, advertisement, website content, social media content, FAQ, property communication or customer service representation shall be deemed to amend these Program Terms unless expressly incorporated by Radisson.

h. Correction of Benefits: At any time and in the Company’s sole discretion (including, without limitation, where a Member was not eligible to earn a specific benefit pursuant to these Program Rules), the Company may correct (i) the amount of Points or the number of Qualifying Nights credited to a Member’s Account, and (ii) any other benefit that has been credited to a Member’s Account, including, without limitation, any Elite Membership Status or Lifetime Elite Membership Status.

i. Transfers: Except as expressly allowed in these Program Terms or with Radisson’s written consent, Radisson Rewards or Radisson Rewards for Bookers and Planners membership, points, Award Nights, Elite Tier, and other Program benefits may not be sold, exchanged, bartered, brokered, transferred, purchased, auctioned or given away, including without limitation as part of a domestic relations matter, divorce, inheritance, or otherwise by operation of law.

j. Program Modifications or Termination: To the largest extent permitted under applicable law, we reserve the right at any time, in our sole discretion, with or without notice and without any further liability or obligation, even though changes may affect the value of points already accumulated, to (i) add, modify, delete, change, suspend or terminate (“Change”) Radisson Rewards or Radisson Rewards for Bookers and Planners, in whole or in part; including without limitation any of the rules, procedures, conditions, benefits, awards, award levels, Participating Properties, Partner affiliations and opportunities, earning terms, redemption rules, or award availability (ii) Change these Program Terms, in whole or in part; (iii) Change any Radisson Rewards or Radisson Rewards for Bookers and Planners offers; (iv) Change the ability to redeem points in whole or in part; (v) Change the procedures for redeeming points, including the number of points required for redemption; (vi) Change the ability to accrue points, including but not limited to imposing time limits and changes in point values, in whole or in part; or (vii) assign in whole or in part Radisson Rewards or Radisson Rewards for Bookers and Planners to any related or unrelated entity. Upon assignment, the performance of the obligations herein will thereafter be the sole and direct responsibility of that entity. In the event of the termination of Radisson Rewards or Radisson Rewards for Bookers and Planners, all points not redeemed by the termination date of Radisson Rewards or Radisson Rewards for Bookers and Planners will be forfeited without compensation or any further obligation or liability, and no redemption of points will be honored thereafter. In accumulating points and otherwise participating in the Program, you may not rely upon the continued availability of Radisson Rewards or Radisson Rewards for Bookers and Planners, or any earning, redemption, or other offers made in connection with Radisson Rewards or Radisson Rewards for Bookers and Planners. All offers are available while supplies last, subject to any applicable cancellation policies, and are subject to change and/or revocation without notice. Program account information is our proprietary information and may be accessed by members only for the purpose of obtaining information regarding their account. We reserve the right to audit or investigate Program accounts and information at any time without notice to ensure compliance with Program Terms. During an audit or investigation, information may be shared with parties assisting in such audit or investigation

k. Governing Law and Interpretation: Your enrollment application and points earning, and redemption claims under Radisson Rewards are subject to our verification and acceptance in our sole discretion, all which acts shall be deemed made, performed, transacted, and closed in Belgium. Any claim or dispute arising or relating thereto or otherwise involving Radisson Rewards, membership or these Program Terms shall be governed and construed in accordance with the laws of Belgium, without regard to its choice of law or conflict of laws terms. All interpretations of the Program Terms shall be at the sole discretion of Radisson. The English language version of the Program Terms governs. However, nothing in these Terms shall affect your rights to rely on mandatory provisions of the law of your country of residence.

l. Dispute Resolution: Any action arising out of or relating to these Terms shall be brought exclusively before the courts of Brussels, Belgium. Without prejudice to the foregoing, if your country of residence gives you the right to do so, you may also bring legal proceedings in respect of these Program Terms in the courts of the country in which you are resident. Where required or permitted by applicable law, consumers may have access to independent alternative dispute resolution ("ADR") entities for the out-of-court resolution of consumer disputes. Any ADR procedure shall be subject to the rules, jurisdiction, and eligibility requirements of the relevant ADR entity.
Radisson does not undertake, and shall not be deemed to undertake, to participate in any particular ADR scheme unless required by applicable law or expressly agreed by Radisson in writing.
Before submitting a dispute to an ADR entity, we encourage you to contact Radisson's customer service team and allow us a reasonable opportunity to resolve the matter directly. Nothing in these Program Terms limits a consumer's right to seek redress through the courts or any other rights and remedies available under applicable law.
Information regarding available consumer ADR entities and complaint resolution mechanisms may be obtained from the competent consumer protection authorities or through the applicable consumer redress resources available in your country of residence.

m. Jury Trial: To the extent permissible under applicable law, the parties irrevocably waive any right they may have to a jury trial

n. Statute of Limitations: All rights to bring any claim or action relating to the Program, the Program Terms, any award, any redemption, or the parties' relationship must be brought within the period of limitation stipulated by applicable law which follow the first occurrence of the kind of act, event, condition, or omission upon which the claim or action is based.

o. Attorneys' fees: To the largest extent permitted under applicable law, the prevailing party in any action or proceeding arising under, out of, in connection with, or in relation to the Program, the Program terms, any award or reimbursement, or the parties’ relationship is entitled to recover its reasonable attorneys' fees and costs.

p. Force Majeure: Our failure to administer Radisson Rewards or Radisson Rewards for Bookers and Planners in accordance with these Program Terms because of an act of God, epidemic, pandemic, war, fire, riot, terrorism, earthquake, actions of federal, state, or local governmental authorities, including but not limited to the imposition of sanctions, or for any other reason beyond our reasonable control will not be deemed a breach of these Program Terms. During a Force Majeure event, Radisson may suspend, modify, limit or withdraw any Program benefit, redemption opportunity or Partner arrangement without liability.

q. Entire Agreement/Waiver: These Program Terms and the other terms expressly referenced herein and linked hereto constitute the entire agreement between you and us, your opportunity to earn and redeem points through Radisson Rewards or Radisson Rewards for Bookers & Planners, and your entitlement to any other benefits of Radisson Rewards, and supersede all prior agreements between us, whether oral or written, including, without limitation, all previous versions of these Program Terms. If we fail to act with respect to your breach or anyone else's breach of these Program Terms on any occasion, we do not waive our right to act with respect to future or similar breaches.

r. Severability: If any provision of these Program Terms is held by a court of competent jurisdiction to be void, invalid, contrary to law, or unenforceable for any reason, such provision shall be changed and interpreted to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Program Terms shall remain in full force and effect.

s. Electronic Communications: When you interact with us over the Internet, you consent to the formation of contractual relations through electronic communications. You represent and warrant that you have the legal right, power, and authority to agree to these Program Terms on behalf of yourself and the member or other entity on whose behalf you are acting while participating in the site if not acting only for yourself. You further agree that your use constitutes an electronic signature and that you have formed, executed, entered into, accepted the terms of, and otherwise authenticated these Program Terms and acknowledged and agreed that these Program Terms are an electronic record and as such are completely valid, have legal effect, are enforceable, and are binding on, and non-refutable by you and the member, buyer, supplier or other entity on whose behalf you are acting. You are responsible for remaining knowledgeable as to Program Terms, newsletters, account statements, the privacy policy, and your membership account status. We may attempt, but are not required, to notify you of matters of interest, including notification of point forfeiture or Program changes. We are not liable for any failure to do so and are not responsible for incorrect or inaccurate transcription of your contact information, for problems related to any of the equipment or programming associated or utilized by you, for any human error, for any interruption, deletion, omission, defect or line failure of any electronic communications network or electronic transmission, for problems relating to computer, mobile or other equipment, software, inability to access any site or online service, for any other technical or non-technical error or malfunction, for lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilate or postage-due mail, e-mail or other communication for whatever reason. You are responsible for creating and protecting private account access information and for maintaining the security of that information. We are not responsible for stolen or otherwise intercepted account access information. If the security of that information is breached, we are not liable for any access to that account, accumulation of points, award redemptions or other account activity that occurs as a result, and in no event are we responsible for reimbursing any points redeemed or other damages or losses claimed to occur as a result. If you become aware of any fraudulent or otherwise improper activity, you must report that activity to us immediately. You are responsible for advising us of any changes to your contact information.

t. Notices: Radisson reserves the right to post or give all notices or communications hereunder in the English language. However, these Program Terms do not affect your statutory rights to receive notices or communications by Radisson in the language determined by the law of the country of your residence.

u. Trademarks: Radisson Rewards, Radisson Rewards for Bookers and Planners, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, Prize by Radisson and any other current and future trademarks are service marks and trademarks of Radisson, or its affiliates or subsidiaries, and may not be reproduced or utilized in any way without the express, prior written consent of Radisson.

v. Administration: Radisson, its affiliates and subsidiaries may from time to time sell points to third parties, including Participating Properties and Partners, and redeem points for cash (including, without limitation, points received from Participating Properties), airline tickets and other merchandise from our Partners.

w. Interim Launch and Transition Period: The Program is being implemented across Participating Properties, Partners, brands, booking channels, geographic markets and systems on a phased basis. Accordingly, certain Participating Properties, Member Benefits, Elite Tier benefits, earning opportunities, redemption options, Partnerships, booking channels, Program features and other benefits described in these Program Terms may not be available, operational or fully implemented at all Participating Properties or in all markets at the time of launch. The availability of such benefits and features may vary by Participating Property, brand, geographic market, operational readiness, commercial arrangements and technical implementation status. Radisson may, in its sole discretion, add, activate, modify, suspend or make available any such benefits, features, Participating Properties, Partners or Program components from time to time. The temporary unavailability, delayed implementation or phased rollout of any Program feature, benefit, Participating Property or Partner shall not constitute a breach of these Program Terms and shall not give rise to any right to compensation, damages or other remedy, to the fullest extent permitted by applicable law.

If you have questions about Radisson Rewards and/or Radisson Rewards for Bookers and Planners or these Program Terms, or to update your Radisson Rewards and/or Radisson Rewards for Bookers and Planners account information, please visit www.radissonhotels.com/en-us/contact-us and contact us.

Mail: Radisson Loyalty Management B.V.
Avenue du Bourget 44
1130 Brussels
Belgium