TripAdvisor traveler rating

70 reviews
Ranked #1 of 1 hotels in Crucero Tezoyuca

Type of traveler

Excellent
22
Very Good
25
Average
8
Poor
9
Terrible
6

Traveler rating

Business
5
Couples
21
Solo travel
1
Family
27
Friends getaway
9

Rating summary

Location
4.0
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.5

Most recent traveler reviews

  • "NICE HOTEL"

    • Reviewed: 2019-07-03
    • Trip type: Family
  • clean and quiet hotel, nice service, pool kind of small if the hotel was full, we had a nice time because there where only ten people arround, nice gardens but there is not much to do in this town, we went to a family parti nearby, and was a nice expirience, recomended place

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    • Radissoncuernavaca, Propietario at Radisson Hotel Cuernavaca, responded to this review 2019-07-04
    • Dear Guest: Thank you for your comments about to service and installation; all to guest are very important for us

  • "Nice hacienda close to Cuernavaca"

    • Reviewed: 2019-04-08
    • Trip type: Couples
  • The hotel is nice and rooms are quiet. The bathroom and shower are excellent. The swimming pool is a little bit small, can get a little crowded but it's not bad. Restaurant and bar offer good food and drinks and they are not too pricey considering the type of hotel.

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    • Radissoncuernavaca, Propietario at Radisson Hotel Cuernavaca, responded to this review 2019-04-10
    • Dear guest: Thank you for your comments on the quality of our services; As you describe it, our hotel has been designed to be enjoyed to its fullest extent; its beautiful gardens, lakes, trails are to enjoy and rest. Or if you come for business, the meeting with your team and enjoy our facilities to meet their groups makes the experience is unique

  • "superb event executed at a wonderful resort hotel"

    • Reviewed: 2018-08-07
    • Trip type: Friends getaway
  • simply the very best time period...enjoyed the hospitality and service thoroughly...will definately return to this hotel. Staff was great..very clean, great beds and good food and was a most beautiful resort in the middle of nowhere. Thank you. Will see you again....

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  • "Radisson Hotel Cuernavaca"

    • Reviewed: 2019-05-20
    • Trip type: Friends getaway
  • Visited this property for a wedding. Place is huge and very nice and location is somewhat difficult to get to if you are not familiar with the area and not a good navigator. Although it has the Radisson brand, don't expect US Radisson standards as far as customer service and room quality is concerned. I hope the are working on the standards aspect, paying and training their staff well. Not returning until I hear things have improved in that realm. Again great huge property, but not have some work ahead.

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    • Radissoncuernavaca, Propietario at Radisson Hotel Cuernavaca, responded to this review 2019-05-22
    • Dear Guest: Thank you for your comments about to service and installations, for us is very important your opinion about to personal services.

  • "Expensive for the room you get"

    • Reviewed: 2019-01-30
    • Trip type: Family
  • The bad room wasn’t clean. And the room is super simple. I do not think it worths what it cost. Is expensive for the type of room you get. The hotel is very nice the only problem is the room. The breakfast is good but expensive.

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    • Donaciano H, Propietario at Radisson Hotel Cuernavaca, responded to this review 2019-01-31
    • Dear Guest: Thank you for your comments about to service and installation, apreciate your opinión about to room and cleanes, I am sure that job in this área of the hotel

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