TripAdvisor traveler rating

tripadvisor rating 4.0 518 reviews
Ranked #101 of 298 hotels in Cape Town

Traveler rating

Excellent
272
Very Good
154
Average
34
Poor
30
Terrible
28

Type of traveler

Business
197
Couples
121
Solo travel
28
Family
41
Friends getaway
46

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.0
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Best way to see the city. Is to get a bus pass. (1cowboysabc)
    5.0
    2023-02-05
  • Don't stay in this hotel (Debbie F)
    1.0
    2023-01-23
  • Do not, what ever you do, stay here (K6234EZandrewc)
    1.0
    2023-01-02
  • Top floors or business class rooms. (Dee21much)
    4.0
    2022-09-06
  • Easy to find, great location. (Phil d)
    4.0
    2022-02-05

Traveler reviews

  • "Hospitality in Capetown"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-24
    • Trip type: Business

  • Awesome Location. Located in the heart of the city with many places at walking distance. Great Hospitality. Nice Ambience. Co Operative Staff. Great Services. Place recommended if planning a trip to Capetown worth spending

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
    • Marketing Manager, Marketing at Radisson Blu Hotel & Residence, Cape Town, responded to this review 2023-03-27

    • Dear valued guest, Thank you for the compliments and for taking the time to share your review. Our team are delighted that we have met your expectations during your time spent with us, your feedback will be shared with our team to ensure we continue to deliver service excellence to all our valued guests. Looking forward to welcoming back again in Cape Town soonest. Kind regards Radisson Blu Hotel and Residence team

  • "Excellent customer service."

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-18
    • Trip type:

  • Wooow, what a great service I received from Lindela. He is very friendly and gladly assists with all your requirements. Keep it up. The food was well cooked and fresh, the drinks came on time and he made sure my glass was always full without me having to look around.

    • Marketing Manager, Marketing at Radisson Blu Hotel & Residence, Cape Town, responded to this review 2023-03-20

    • Dear valued guest, Thank you for sharing your positive experience and we are delighted that we delivered service excellence. We aim to create memorable moments for all guests and are excited to welcome you back again soon. Kind regards Radisson Blu Hotel & Residence Cape Town team

  • "Fantastic service from Lindela!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-14
    • Trip type:

  • First time at the Radisson had dinner with colleagues in the the Piano lounge. Lindela was fantastic, courteous and full of a friendly manner. We are from the UK and travel to Cape town regularly on business. We normally stay at another well known hotel in the CBD area which was full. But really pleased that was the case now. Great experience at the Radisson and great service and assistance from Lindela. Credit to the team.

    • Marketing Manager, Marketing at Radisson Blu Hotel & Residence, Cape Town, responded to this review 2023-03-15

    • Dear valued guest, Thank you for sharing your positive experience and we are delighted that we delivered service excellence. We aim to create memorable moments for all guests and are excited to welcome you back again soon. Kind regards Radisson Blu Hotel & Residence Cape Town team

  • "Enjoy the hotel and staff"

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-17
    • Trip type: Business

  • Enjoy your hotel and staff very helpful and friendly The rooms very nice the view was ok need more coffee in the rooms like having more water in the room a little treat like peanuts or dry fruit more movie channels

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Marketing Manager, Marketing at Radisson Blu Hotel & Residence, Cape Town, responded to this review 2023-02-20

    • Hi tyronekundan, Thank you for taking the time to share your experience with us, and for choosing to say with us. Your feedback has been shared with our team to ensure we continue to strive in meeting guest expectations all round. Our team are looking forward to welcoming you back again soon. Kind regards Radisson Blu Hotel & Residence Cape Town team

  • "Excellent location and great hospitality"

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-13
    • Trip type: Couples

  • Standard Room is big. Breakfast is great. Staffs are so friendly and helpful. Location is excellent nearby a big supermarket and some fast food places. The complimentary shuttle bus back and forth to V&A Waterfront is very good.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Marketing Manager, Marketing at Radisson Blu Hotel & Residence, Cape Town, responded to this review 2023-02-16

    • Dear valued guest, Thank you for choosing to stay with us, we are delighted that you have joined us. We have shared your feedback with our team, to ensure we continue to meet guests expectations in making memorable moments for our guests. Our team are looking forward to welcoming you back again soon. Kind regards Radisson Blu Hotel & Residence Cape Town team

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