Radisson Hotel Group wins big with over 300 hotels recognized at the 2021 Travelers’ Choice Awards

Brussels - 28 May 2021

Radisson Hotel Group is proud to have over 300 hotels around the world selected as winners in this year’s prestigious Tripadvisor 2021 Travelers’ Choice Awards. The awards celebrate travelers’ favorite hotels around the world that have consistently delivered fantastic experiences, have earned great traveler reviews on Tripadvisor over the last 12 months, and are among the top 10% of all hotel listings on Tripadvisor. 
Eric De Neef, Executive Vice President and Global Chief Commercial Officer at Radisson Hotel Group said “We are proud and grateful to have so many of our hotels recognized with this prestigious honor in this year’s Travelers’ Choice Awards. 2020 has been a difficult year for everyone in the hospitality industry, but with our Yes I Can!-service ethos we quickly adapted to become a truly transformed company ready for recovery, implementing new health and safety measures for our guests and team members while continuing to creating memorable moments.”
“Congratulations to all the winners of the 2021 Travelers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travelers’ Choice Awards highlight the places that are consistently excellent - delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
As part of its ongoing commitment to the safe return of travel and in order to allow for a swift return to business, Radisson Hotel Group launched its new comprehensive testing program in 2021 as the first hotel group to roll out a rapid testing service for meeting and event attendees across all properties in its EMEA portfolio.
The new testing program is an extension of the Group’s 20-step and 10-step Radisson Hotels Safety Protocol launched in 2020 in partnership with SGS, the world’s leading inspection and certification company, and ensures the highest hygiene standards at all its hotels. To date, the Protocol has been validated at 97% of all Radisson Hotel Group properties. These guidelines include hand sanitizing stations at all entrances, the use of Personal Protective Equipment (PPE) and protective screens, enhanced cleaning frequency, and comprehensive staff training.   


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