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Health & Safety

Committed to delivering a clean and safe environment through health and safety protocols

One of our highest priorities is the health, safety, and security of our guests, team members, and business partners. COVID-19 has fundamentally changed the way we live, and we are adjusting our daily operations to fit within the new normal. In response to this, we and a team of experts have reviewed our existing health and safety processes and developed a new safety protocol. This in-depth cleanliness and disinfection protocol was created in partnership with SGS and is designed to ensure your safety and peace of mind from check-in to check-out. To learn more, watch our cleaning and safety protocol videos.

Ažuriranje protokola zaštite

Maske za lice i osobna zaštitna oprema (OZO):

  • Da bismo zaštitili zdravlje i sigurnost gostiju, članova tima i posjetitelja, zahtijevamo upotrebu maski za lice u zatvorenim javnim prostorima (područjima) u svim hotelima, podložno promjenama prema lokalnim propisima*Maske za lice nisu obavezne za djecu mlađu od dvije godine ili osobe s problemima pri disanju, u nesvijesti ili one koje na bilo koji način nisu sposobne same skinuti masku. 
  • U hotelima koji se nalaze u odabranim državama u Europi, Africi, na Bliskom istoku i u Pacifičkoj Aziji, članovi tima moraju nositi osobnu zaštitnu opremu (OZO) ako tako nalažu lokalni propisi.
Brzo testiranje na COVID-19 na licu mjesta za sudionike događanja:
 
Kako bismo omogućili jednostavan i siguran povratak na sastanke i događanja uživo, omogućili smo brzo antigensko testiranje na COVID-19 za sudionike u samom hotelu. Kako bismo tu uslugu omogućili u 23 zemlje Europe, Bliskog istoka i Afrike surađujemo s vodećim zdravstvenim djelatnicima. Više informacija potražite u odjeljku „Brzo testiranje na COVID-19” u nastavku.
 
PCR testiranje 
 
Kako bi olakšala povratak putovanjima, tvrtka Radisson Hotels može uputiti goste na lako dostupnu lokaciju za pristupačno PCR testiranje. Nadalje, uz pomoć specijaliziranih partnera Grupe, u odabranim hotelima nudit će se PCR testiranje u samom hotelu za grupe i pojedince ili PCR testiranja na samostalno uzetim uzorcima.

Who is SGS?

SGS is the world’s leading inspection, verification, testing, and certification company, recognized as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Partnering with SGS ensures that the new protocols are validated, adapted, and in accordance with local requirements and recommendations. Under this program, individual hotels that comply with protocols can receive an official label of cleanliness and disinfection, issued by SGS, upon completion of a comprehensive local audit.

Please check this page frequently for updated health and safety information or our COVID-19 page with the latest information about our extended cancellation policy.