Discover outstanding services and amenities in Tenerife
At Radisson Resort & Residences Tenerife, benefit from our complimentary local shuttle or elevate your stay with our Crown Service.
- Please note that Radisson Resort & Residences Tenerife is an adults-only resort (ages 16 and over).
Explore premium services designed for your comfort at our Tenerife resort
Experience refined relaxation at the adults-only Radisson Resort & Residences Tenerife, ideally located in the heart of Puerto de la Cruz. Our stylish retreat offers an array of premium services designed for comfort, convenience, and unforgettable island experiences.
Our expert team and 24-hour reception are here to help you with whatever you need during your stay. If you’re traveling with a pet, no problem! We’re a pet-friendly hotel.
Unwind at the outdoor pool, workout at the gym, or explore the island with different excursions and car rental services. For longer stays, enjoy convenient on-site amenities including meeting areas and workspaces, laundry services, and more.
Highlighted services
Immerse yourself in a world of luxury when upgrading to our Crown Service. Enjoy elevated experiences including access to the exclusive area with snacks and drinks, a free minibar, high-quality amenities, 10% discounts on treatments and massages, and more.
Make your way to the vibrant heart of Puerto de la Cruz. Our convenient, complimentary shuttle will take you to the Martiánez Shopping Mall where you can shop, eat, and experience city life. This service follows a timetable and is subject to availability.
We know that traveling without our furry friends is difficult, that’s why we’re a pet-friendly resort. Bring your pet along to enjoy the adventure in Tenerife. Cats and dogs are allowed at the resort upon request and for an additional fee.
Lava Atelier
Lava Atelier is a space created with intention, where every detail has a purpose. It was born from the desire to offer guests a sense of tranquility, elegance, and warmth while discovering unique pieces inspired by the volcanic landscapes of the Canary Islands. We don't simply sell jewelry—we aim to tell stories, present each piece with care, and ensure every guest leaves with a meaningful keepsake.
Work comfortably while you stay
Need to stay on top of work at Radisson Resort & Residences Tenerife? Free Wi-Fi keeps you connected, and our meeting facilities are on hand when you need a space to gather. Multilingual staff and our concierge team can help with practical requests, while express check-out, laundry, and luggage storage keep travel days simple.
Services
Key hotel services
Pet friendly
Pets allowed — ask for details
Room service
Accessibility
Accessibility features available
Concierge service
Free Wi-Fi
Non-smoking
Non-smoking rooms available
Fitness & Wellness
Outdoor pool
Fitness center
Spa
On-site spa and wellness facility
Activities
Bicycle rental
Running trails
Customized running trails around the hotel
Water sports
Nearby water sports
Rad Fit
Read moreGift shop
Dining
On-site dining
On-site restaurant(s)
Bar
Breakfast buffet
Minibar or fridge
Additional amenities
Car rental
On-site car rental service
Dry cleaning
Dry cleaning services
Early check-in
Upon prior request and subject to availability
Express check-out
Safety deposit box
Laundry service
Luggage storage
Multilingual staff
Meetings & Events
Meeting facilities
Meeting facilities/social space
Other amenities
Rad Pets
Read more
Corporate Travel
Accessibility features
Alternative accessible entrance
Automatic door at entrance
Elevator
Guide dogs welcome
Large print menu available in the restaurant
Wheelchair available to borrow
Concierge services and local assistance in Tenerife
Need help arranging transport, planning activities, or finding what to do nearby? Our team can support with practical local guidance to make your stay easier and more enjoyable.
Check out our selection of downloadable resources
Plan your trip with ease. Download menus, activity programs, floor plans, and more.
Frequently Asked Questions
Pets policy
Yes, guide dogs are allowed at Radisson Resort & Residences Tenerife with some restrictions. For more details, please contact the hotel via email at info.tenerife@radisson.com.
Yes, service and emotional support dogs are allowed at Radisson Resort & Residences Tenerife.
At Radisson Resort & Residences Tenerife, cats & dogs are allowed. Please note the maximum weight allowed is 15.
Yes, at Radisson Resort & Residences Tenerife there is an additional cost of EUR 20 per night per pet.
At Radisson Resort & Residences Tenerife, only one pet is allowed per room.
Yes, pets need to be leashed in common areas at Radisson Resort & Residences Tenerife.
Yes, pets need a veterinary certificate to stay at Radisson Resort & Residences Tenerife.
No, there are not designated pet-friendly rooms at Radisson Resort & Residences Tenerife.
Yes, pets can be left alone in the room if leashed at Radisson Resort & Residences Tenerife.
Yes, at Radisson Resort & Residences Tenerife, pet amenities include specialized bedding, food and water bowls, and a dog kit. For more information, please contact the hotel via email at info.tenerife@radisson.com.