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  • Please note that Radisson Resort & Residences Tenerife is an adults-only resort (ages 16 and over).

Contact us and how to arrive in Puerto de la Cruz

Find everything you need to plan your arrival at Radisson Resort & Residences Tenerife. This page brings together our contact details, a map, and directions to help you reach the resort, whether you are arriving by air or traveling across the island by car.

Our team is happy to answer your questions before you arrive, and our concierge can help you plan your days in Tenerife once you settle in at our hilltop resort in Puerto de la Cruz.

Radisson Resort & Residences Tenerife - Contact information

Contact our various services

General contact

Reservations

How to get to the Radisson Resort & Residences Tenerife

From Tenerife North – Ciudad de La Laguna Airport

By car/taxi:
They journey by car is 27 kilometers long and takes approximately 24 minutes.
By bus:
At the airport, take bus 30 towards Puerto de la Cruz bus station. Then switch to bus 352 or 383 and get off at Taoro bus stop. The hotel is in front of the bus stop.
Airport transfer:
You can also book a private airport transfer directly with the hotel. For bookings or further information, please contact us at info.tenerife@radisson.com.

From Tenerife South Airport

By car/taxi:
The journey by car or taxi takes approximately one hour and is 90 kilometers long.
By bus:
Take bus 343 towards Puerto de la Cruz and get off at stop 5090. From there, take bus 352 (circular line) or bus 383 towards La Tropicana, and get off at the Taoro stop (4101). The hotel is just a two-minute walk away.
Airport transfer:
You can also book a private airport transfer directly with the hotel. For bookings or further information, please contact us at info.tenerife@radisson.com.

From Santa Cruz de Tenerife Ferry Port

By car/taxi:
The journey from the ferry port is approximately 45 kilometers long and takes 48-50 mins depending on traffic.
By bus:
Take bus 919 towards Intercambiador Santa Cruz station. Then, change to bus 102 towards Puerto de la Cruz and get off at Taoro Station. The journey takes approximately 1.5 hours.

Shuttles and airport transfers

Enjoy our complimentary shuttle to Martiánez Shopping Mall, which runs on a set timetable, subject to availability. Crown Service guests staying six nights or more also receive private airport transfers, giving them an easy, relaxed start and end to their stay in Tenerife.

Frequently Asked Questions

Parking information
No, Radisson Resort & Residences Tenerife does not offer on-site parking. However, parking spaces are available in the surrounding area, and several public car parks can be found throughout Puerto de la Cruz. Guests are welcome to contact the hotel for up-to-date recommendations on the most convenient parking options during their stay.