• Please note that Radisson Resort & Residences Tenerife is an adults-only resort (ages 16 and over).

Radisson Resort & Residences Tenerife - TripAdvisor traveler rating

4.5
(220 reviews)
Ranked #5 of 88 hotels in Puerto de la Cruz

Traveler rating

  • Excellent
    162
  • Very Good
    37
  • Average
    14
  • Poor
    4
  • Terrible
    3

Type of traveler

  • Business5
  • Couples133
  • Solo travel14
  • Family36
  • Friends getaway19

Rating summary

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness

Room tips

There is no parking(dorinaacraciun)
2026-10-20
The wellness spa is not available despite what the website says. We were told it wouldn't be available until October.(JKDubz)
2026-08-23
Towels are supplied round by the pool. Plug in hair dryer supplied in the room. You can fill your own water bottles at the pool bar(928jol)
2026-07-17

Traveler reviews

"An Amazing Stay!!!!"

2026-10-27

We had an absolutely wonderful stay! Everything was fantastic, from the delicious food to the beautiful, comfortable rooms. We felt so welcome and thoroughly enjoyed our holiday. We would especially like to thank Natalia, the receptionist, who made our stay even more special. She helped us with all our questions and recommended some wonderful places to visit. She is such a lovely, friendly person—always ready to help and find a solution. We truly appreciated her kindness and care. We couldn’t be happier with our experience. A huge thank you to the entire team for such a memorable holiday! We would love to come back and highly recommend this hotel.

Nastassia A
"A lovely relaxing holiday in very well appointed hotel."

2026-10-25

The hotel is located a 20 minute pleasant downhill walk from the town centre, although the return journey would be a bit of an uphill hike. However the hotel operates a limited daytime shuttle bus service 6 days a week, and a regular bus service is available at the front of the hotel. There are very few amenities around the hotel, so an inexpensive taxi ride would be required in the evening to access the town centre. The hotel itself is lovely. Very quiet and relaxing, with lovely central gardens and pool area. Friendly helpful staff are always on hand, and all areas are spotless. The bedrooms are excellent, being spacious and having all the facilities you would expect in a top rated hotel. Bathrooms are also well appointed with an excellent double walk in shower. I believe the hotel has undergone a major refurb and this is reflected in the quality of the rooms. There are a few fitness activities in the hotel, and on some evenings, there may be a singer or music in the bar. The restaurant is a quiet relaxing experience with a wide choice at both breakfast and dinner. A minor point, but the hot food could really be a lot hotter, (or a microwave provided for use of the guests) and there is only a limited main meal choice for vegetarians at dinner. Overall, I would strongly recommend this hotel for a quiet relaxing holiday

GregB216
"Fantastic stay"

2026-10-24

What a wonderful hotel. Fabulous staff throughout, always friendly and smiling. The food is outstanding. Huge compliments to all staff for making our stay so memorable.

mjw274
"Lovely Holidays"

2026-10-22

We really loved this hotel! It’s very modern, and from the moment we arrived, we received excellent service at reception. I absolutely loved the breakfasts on the terrace with views of Mount Teide. A holiday worth repeating! The food was generally very good, and I’d especially like to mention Albert at the bar. He was always attentive, highly professional, and on top of everything. He made us the best cocktail! A big thank you to all the staff. We’re leaving with wonderful memories and a great taste in our mouths. We would definitely love to come back!

Hillary P
"Lovely place"

2026-10-21

The hotel is beautiful and the staff is very helpful and friendly.

Venla O
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