• Please note that Radisson Resort & Residences Tenerife is an adults-only resort (ages 16 and over).

Radisson Resort & Residences Tenerife - TripAdvisor traveler rating

4.5
(117 reviews)
Ranked #6 of 86 hotels in Puerto de la Cruz

Traveler rating

  • Excellent
    85
  • Very Good
    20
  • Average
    8
  • Poor
    3
  • Terrible
    1

Type of traveler

  • Business2
  • Couples66
  • Solo travel6
  • Family20
  • Friends getaway16

Rating summary

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness

Room tips

It’s at the top of a hill so make sure you’re able to walk 20 mins if you want to get to the beach or main centre. Well worth it(Lena F)
2026-06-10
cheap taxis from town, very steep hill otherwise, free shuttle bus to shopping centre from hotel (987juliacoo)
2026-06-10
Staff will assist whenever required so no need to do anything other than relax and enjoy your stay(johndanderson)
2026-05-20
Hotel is situated on a hill however thier is a free shuttle bus to the centre.Or it's a 20 minute walk. Also thier is a public bus service (steve m)
2026-05-06

Traveler reviews

"Fabulous hotel"

2026-06-16

Last night here after spending 10 days in this wonderful hotel. We were impressed by the facilities and the service. Hotel was immaculate, cleaners cleaning all the time. A very special mention to Barbara in the restaurant who made our dining experience exceptional, she is a credit to the hotel and in my humble opinion deserves a promotion and a pay rise. She was friendly and professional and always greeted us with a warm smile and made sure everything was perfect. Her attention to detail and genuine hospitality truly stood out and made us feel like valued guests. The only negative feedback I have is that this is a no smoking hotel but a lot of guests ignored this rule and vaped in and around the pool restaurant and bar. No smoking should mean no smoking. I will definitely return and recommend this hotel highly. There’s also a free shuttle bus that takes you into town and picks you back up, an excellent service.

Mhairi S
"Most stunning design and space, huge rooms and poolside view"

2026-06-10

What a fabulous place! Absolutely stunning. Every bit of attention to detail is stunning! The hotel staff were lovely and the place was so clean! The only let down was the food as I definitely think it’s not a 5* for food. What was there was tasty but it wasn’t luxurious enough to substantiate 5 stars and there wasn’t enough veggie food. Most the salads had fish mixed into them 😆 I would definitely go back again though :)

Lena F
"Worth every penny"

2026-06-08

Excellent staff, from the reception team to the breakfast service staff, who were all welcoming and professional. The breakfast was outstanding, offering a wide variety of high-quality products to suit different tastes. The rooms were spacious and comfortable, featuring a large queen-size bed of excellent quality. The bathroom was also spacious, spotless, and well maintained.

suebar r
"Relaxing place"

2026-05-20

Very nice and relaxing hotel. It has been fully renovated, and everything feels fresh and comfortable. Breakfast and dinner were both above expectations, with good variety and quality. Overall, a great place to unwind and enjoy a pleasant stay.

Vitalii H
"An absolute oasis of excellence from the moment you enter this resort."

2026-05-20

This Resort provides an absolute oasis of excellence as soon as you enter to register . Just opened under the Radisson brand in January 2026 it is obvious that the € 26M has been spent across the board. Quality of buildings and rooms excellent , gardens mature and manicured , pool area exceptionally clean , staff ratio to guests ensure a very high level of service and customer support . Costs of extras , casual food and drink , well within acceptable levels . Cannot praise the experience at this resort highly .

johndanderson
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