Location: to me is best in Istanbul, connected to a hotel and many restaurants and coffee shops. It’s next to a forest where rooms views are amazing and the atmosphere is better than other places in Istanbul. I have been frequently visiting it for the last four years.
Staff: Professional. Everen welcomed me with a big smile, very nice receptionist. Then immediately I was introduced to Amina who was very professional guests manager. I approached her several times for different issues and she always found me solutions above my expectations. She is an excellent value added member to the hotel and her professionalism in her job is a strong element for consideration when looking at hotel reservations in Istanbul in future. Last but not least Erdal who was a humble, quite and gentleman bell attendant. He made sure that our needs are attended whenever he is approached.
Value: unfortunately this is the only drawback, prices increased and it’s not competitive from that point of view. It’s the only thing that makes me look for alternative especially when coming with big group.
Rooms: spacious and comfortable.
Services: excellent and it’s continuously improving. Nowadays they have their own taxi service station that ensure availability of taxis promptly.