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Friendly staff, great room (suite), really good breakfast. Would visit again!
Stayed in the off season at the end of January. It was freezing outside but we received a warm welcome from Marta at check in and our stay was off to a great start. We got upgraded (Raddison Rewards) to a lovely junior suite well away from the lifts so it was super quiet. All very clean, warm and comfy beds. We did have breakfast one on of the days of our stay (added on as we hadn’t selected at time of booking) and it was ok but fairly generic and quite expensive compared to the very good value for the room itself. We also appreciated the little treat you can opt for in exchange for skipping a housekeeping visit. If we are back in Krakow we will definitely be returning to this hotel.
This is a fabulous hotel with staff to match. Check in was superb and room was fabulous. Bar service when quieter is very good, but once it gets busier , you’ll we waiting a few extra minutes. 5 out 5 for me
I don't normally write reviews but wanted to about this hotel. Staff were wonderful. When we arrived reception gave us lots of advice including that Krakow is extremely safe for all travellers. It is. We were upgraded to a lovely spacious room for free; excellent facilities and comfortable beds. Very reasonably priced bar on the ground floor with huge windows looking out onto trees and snowfall. Best of all very well situated a few walk to old town, castle, restaurants and museums. Highly recommend.