"Great stay and lovely staff"

2025-03-23

Friendly and helpfull staff at check in, comfortable rooms. The food at the Lobby bar was delicious and so was the breakfast. Would definitly come back and recommend the hotel. Unfortunately did not have time to try the pool / gym facilities.

"great people"

2024-09-12

The hotel is clean and modern and the location is stellar. The walking path along the Ishim River is gorgeous, and there is a market and bank a stone's throw from the hotel. The best part of this hotel is the staff, not all of whom speak English, but Google Translate is your friend here. and I found everyone friendly. I foolishly left my hotel key in my room twice and was locked out each time. The staff immediately helped, quickly and with no disdain. Also, I had asked about postcards and one desk staff member offered to search her own personal collection for me. I was quite touched when minutes later she rang from the front desk to tell me she'd found some within the hotel, which she gave to me free. And let add that there is a great free hotel breakfast buffet. If you're as busy as I've been on this trip, that breakfast can last you to dinner, as it has for me on several occasions. I've had no time to use the fitness centre or cigar bar, but I'm sure they're as nice as everything else here. Highly recommended.

"Excellent Service"

2023-12-24

The reception and room service staff provided the excellent service. Hotel was extremely comfortable, hygiene and clean. They provided us with early check in and late check out. Rooms were clean Every time we go outside.

"Hotel Radisson Astana"

2023-04-26

very good Hotel with vey nice breakfast.location near city center.Quiet hotel very polite pesonel i would reccomend it and if i travel again n Astana i would stay again there. very good for bussines trips

"Astana Christmas visit"

2022-01-07

Having stayed in numerous of the international hotels in Astana I feel that the Radisson is one of the best and definitely the best value for money! Nice rooms, great breakfast and the fitness/leisure facilities are second to none - far above what you'd expect in a hotel. The staff were very friendly and courteous, and were attentive to our individual requirements. There are 3 nice bars and several places to eat. The location is very central with many good restaurants, bars and attractions within walking distance. The hotel has use of the "world class" fitness centre meaning access to a fully equipped gym, classes, a proper swimming pool with saunas etc and facilities for children to play (including staff to look after them). The hotel is very reasonably priced also, including the room service and bar. OvHaving stayed in numerous of the international hotels in Astana I feel that the Radisson is one of the best and definitely the best value for money! Nice rooms, great breakfast and the fitness/leisure facilities are second to none - far above what you'd expect in a hotel. The staff were very friendly and courteous, and were attentive to our individual requirements. There are 3 nice bars and several places to eat. The location is very central with many good restaurants, bars and attractions within walking distance. The hotel has use of the "world class" fitness centre meaning access to a fully equipped gym, classes, a proper swimming pool with saunas etc and facilities for children to play (including staff to look after them). The hotel is very reasonably priced also, including the room service and bar. Dislikes · Not much, the room was a bit cold at night (it was -30 outside) and not sure about the glass door to the bathroom!  Overall well recommended!