TripAdvisor traveler rating

tripadvisor rating 4.0 317 reviews
Ranked #8 of 114 hotels in Nur-Sultan

Traveler rating

Excellent
123
Very Good
142
Average
34
Poor
16
Terrible
2

Type of traveler

Business
262
Couples
17
Solo travel
18
Family
11
Friends getaway
8

Rating summary

Sleep Quality
4.5
Location
4.0
Rooms
4.0
Service
4.5
Value
3.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Makes sure to try the fitness centre and pool. (liamw758)
    5.0
    2022-01-08
  • Ask room with river view. (Farkhod T)
    4.0
    2019-02-13
  • Dont miss to go to Spa for a massage (HarryS661)
    4.0
    2018-08-20
  • ask for the river view from higher floors - looks nice (649mathiass)
    4.0
    2017-08-29
  • Ask for a room with River View (Npasxa)
    4.0
    2017-07-29

Traveler reviews

  • "Astana Christmas visit"

  • tripadvisor rating 5.0
    • Reviewed: 2022-01-08
    • Trip type: Family
  • Having stayed in numerous of the international hotels in Astana I feel that the Radisson is one of the best and definitely the best value for money! Nice rooms, great breakfast and the fitness/leisure facilities are second to none - far above what you'd expect in a hotel. The staff were very friendly and courteous, and were attentive to our individual requirements. There are 3 nice bars and several places to eat. The location is very central with many good restaurants, bars and attractions within walking distance. The hotel has use of the "world class" fitness centre meaning access to a fully equipped gym, classes, a proper swimming pool with saunas etc and facilities for children to play (including staff to look after them). The hotel is very reasonably priced also, including the room service and bar. OvHaving stayed in numerous of the international hotels in Astana I feel that the Radisson is one of the best and definitely the best value for money! Nice rooms, great breakfast and the fitness/leisure facilities are second to none - far above what you'd expect in a hotel. The staff were very friendly and courteous, and were attentive to our individual requirements. There are 3 nice bars and several places to eat. The location is very central with many good restaurants, bars and attractions within walking distance. The hotel has use of the "world class" fitness centre meaning access to a fully equipped gym, classes, a proper swimming pool with saunas etc and facilities for children to play (including staff to look after them). The hotel is very reasonably priced also, including the room service and bar. Dislikes · Not much, the room was a bit cold at night (it was -30 outside) and not sure about the glass door to the bathroom!  Overall well recommended!  

  • "Excellent hotel "

  • tripadvisor rating 5.0
    • Reviewed: 2019-12-14
    • Trip type: Business
  • Stayed here for a few days and would have no hesitation coming again. Rooms were spacious and warm - welcome given it was -25C outside. Breakfast good, restaurant decent enough and Wi-fi good. The 24-hour cigar bar was a bonus

    • Samgat J, Cluster Director of Front Office at Radisson Hotel Astana, responded to this review 2019-12-23
    • Dear Guest, Thank you for choosing Radisson Hotel Astana! It was great that you found time and posted your review here. Please be our guest again if your business brings you back to Nur-Sultan. Best regards, Samgat Jenisov Cluster Director of Front Office Radisson Hotel Astana +7 7172 670 777

  • "Excelent!"

  • tripadvisor rating 5.0
    • Reviewed: 2019-12-12
    • Trip type: Business
  • I recomendate this hotel Good personal, very clean room, big choice of accessories, there is an iron with special desk in the room. Breakfast is very tasty and the choice of food will impress anyone! I recommend this hotel!

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Samgat J, Cluster Director of Front Office at Radisson Hotel Astana, responded to this review 2019-12-23
    • Dear Guest, Greeting of the Day! Thank you for stay with us. It was great that you found time and posted your review here. Please be our guest again if your business brings you back to Nur-Sultan. Best regards, Samgat Jenisov Cluster Director of Front Office Radisson Hotel Astana +7 7172 670 777

  • "All the secrets you should know about Radisson"

  • tripadvisor rating 5.0
    • Reviewed: 2019-09-16
    • Trip type: Business
  • Well, if you want to know all the secrets about Radisson chain, come to this hotel and meet Samgat Jenisov, Director if front office, Radisson Astana. He will be so helpful, that you will gain a lot from having a coffee with him!:) Also passionate support from Duty Manager Anton Zimin to solve all the possible issues

    • Samgat J, Cluster Director of Front Office at Radisson Hotel Astana, responded to this review 2019-10-02
    • Dear Guest, Thank you for taking time and posting your review here. It was pleasure to meet you personally and hope to see you soon if your business brings you back to Nur-Sultan. Best regards, Samgat Jenisov Cluster Director of Front Office Radisson Hotel Astana +7 7172 670 777

  • "Nice big hotel on the river banks"

  • tripadvisor rating 5.0
    • Reviewed: 2019-08-04
    • Trip type: Business
  • Nice big hotel on the river banks. Walking around in the evening is very pleasant, at least in summer: nice surroundings, pleasant atmosphere on the streets. Hotel personal nice and open for questions. Their drivers took us where needed.

    • 5.0
      Rooms
    • 4.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Samgat J, Cluster Director of Front Office at Radisson Hotel Astana, responded to this review 2019-08-22
    • Dear Guest, Thank you for choosing our hotel for stay and your review here! Please be our guest again if your business brings you back to Nur-Sultan. Best regards, Samgat Jenisov Cluster Director of Front Office Radisson Hotel Astana +7 7172 670 777

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