Radisson Blu Hotel, Zurich Airport - TripAdvisor traveler rating

tripadvisor rating 4.0 4019 reviews
Ranked #3 of 4 hotels in Kloten
"Travelers Choice" Travelers Choice

Traveler rating

Excellent
1785
Very Good
1461
Average
462
Poor
167
Terrible
144

Type of traveler

Business
1520
Couples
1019
Solo travel
399
Family
566
Friends getaway
176

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.0
Service
4.0
Value
3.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • If you really want to stay here bring earplugs and 17 do not disturb signs. (RZBoots)
    2.0
    2023-09-20
  • Avoid rooms looking into the inside of the hotel, as unsure about privacy. We had a room that looked the airport access road, which was ok (Georgios B)
    4.0
    2023-08-29
  • Ask for a room with a view of the airport. (James G)
    3.0
    2023-08-08
  • Easy walk from terminal to the hotel, just follow signs at airport (hotels) (Asluxembourg)
    5.0
    2023-07-02
  • 10 minute walk to terminals (ryantB5527WL)
    5.0
    2023-05-23

Traveler reviews

  • "Great hotel on Zurich Airport grounds"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-18
    • Trip type:

  • September 2023: I believe this is the only hotel on airport grounds. I stayed at this hotel since I was getting in late at the Zurich Airport. After getting my luggage, I looked for signs for hotels in general or the Radisson Blu Hotel specifically. Found the sign and just walked in the lighted and safe tunnel. It brought you right to the hotel. Easy check-in, friendly staff, and safe. The rooms are well decorated, window panes must be pretty thick because I didn't hear any planes. Definitely a great place to stay if you need to stay overnight. You do need to go through security/passport control again since it's outside the luggage baggage area.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service

  • "Consistent, clean, convenient"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-17
    • Trip type: Business

  • The Radisson BLU at ZRH is always our go-to hotel when connecting through Zurich. Over many stays and many years the consistency, professionalism, cleanliness, and convenience of this hotel places it above others. The hotel is easy to access directly from the terminal/station complex, the rooms are spacious, the food is good, and the team are always efficient and professional. This is not your standard airport hotel, and that is what makes it so special and worth the price premium. We have been surprised with a Christmas Stocking hung on our door on Christmas Eve the night before our flight, and a hand written card on a birthday. I’m flying again through here this week, and my partner and I always look forward to arriving!

  • "Great airport access"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-12
    • Trip type:

  • Great place to stay when leaving on an early flight, with easy access to the city as well as great service from professional and friendly staff, usually stay here on locations when in Zurich even if manly doing trips to the city center.

    • 3.0
      Value
    • 4.0
      Location
    • 4.0
      Service
    • Operator ZRHZQ, Owner at Radisson Blu Hotel, Zurich Airport, responded to this review 2023-09-13

    • Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience during your stay at our hotel. It's wonderful to know that you found our hotel's location convenient for accessing the airport and the city center. We take pride in offering easy access to both, and we're pleased that it added value to your stay. Your kind words about our professional and friendly staff are greatly appreciated. We strive to provide excellent service, and your positive feedback reaffirms that we are on the right track. We are grateful for your continued patronage and look forward to welcoming you back to our hotel on your future trips to Zurich. If you have any further comments or suggestions, please do not hesitate to share them with us. Warm regards, Afzaal Sikander Front Office

  • "Zurich Airport Stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-04
    • Trip type: Family

  • Excellent location within the airport minimizing transit time before our flight. Would definitely stay again. Rooms are adequate and clean and staff provide a very pleasant experience. The value of not having to use a shuttle or transit in from the City made up for the difference in cost.

    • 4.0
      Rooms
    • 3.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 4.0
      Cleanliness
    • 5.0
      Service
    • Operator ZRHZQ, Owner at Radisson Blu Hotel, Zurich Airport, responded to this review 2023-09-13

    • Dear Guest, Thank you for taking the time to share your review following your stay at Zurich Airport. We're delighted to hear that you found our location to be excellent and convenient, making your transit before your flight hassle-free. We're also glad to know that you found our rooms to be adequate and clean, and our staff provided you with a pleasant experience. Our team is dedicated to ensuring our guests have a comfortable and enjoyable stay. Your feedback regarding the value of staying at the airport and avoiding the need for a shuttle or transit from the city is appreciated. We aim to provide convenience to our guests, and we're pleased to hear that this aspect of your stay met your expectations. Once again, thank you for choosing our hotel, and we look forward to welcoming you back on your future travels. If you have any more feedback or specific requests for your next visit, please do not hesitate to share them with us. Safe travels, Afzaal Sikander Front Office

  • "Fantastic location, hotel and amazing customer service"

  • tripadvisor rating 5.0
    • Reviewed: 2023-08-29
    • Trip type: Couples

  • I love this hotel! It’s located as close to the airport as possible! Not having to fight traffic or figure out the trains to get to the airport was the best choice for us! The hotel itself is unique. There’s a beautiful glass enclosed lighted wine tower in the middle of the lobby. Our room was large, comfortable, clean, fun and funky! It was quiet as well. It didn’t feel like we were at the airport! I have to say what impressed me the most though was the after stay survey. I usually fill them out expecting little to no response. We had one slight issue with our bill. I left feeling it wasn’t worth the time to deal with at that time however to my surprise the hotel reached out to me by email and resolved the issue. Talk about fantastic customer service!

    • Operator ZRHZQ, Owner at Radisson Blu Hotel, Zurich Airport, responded to this review 2023-09-02

    • Dear Guest, Thank you for sharing your wonderful experience at Radisson Blu Zurich Airport! We are thrilled to hear that you loved our hotel, especially its fantastic location right at the airport. We understand the value of a stress-free journey, and we're delighted to know that our proximity to the airport made your stay convenient. It's great that you appreciated the unique design of our hotel, including the beautiful glass-enclosed wine tower in our lobby. We're pleased to hear that your room was spacious, comfortable, and clean, providing you with a pleasant and quiet stay despite being so close to the airport. We also want to express our gratitude for your kind words regarding our customer service. Resolving the issue with your bill and reaching out to ensure your satisfaction is what we strive for, and it's fantastic to know we met your expectations. Thank you for choosing Radisson Blu Zurich Airport, and we look forward to welcoming you back in the future. If you have any more feedback or suggestions, please don't hesitate to share them with us. Warm regards, Afzaal Sikander Front Office

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