Fantastic hotel in great location and friendly staff. From the moment we walk in Zaneta and Ola greet us and promptly check us in with room upgrade. Great service from them both. Resturant staff are also very friendly with Max doing a great job to take our al a carte order. Spa is lovely too. Must stay hotel in zakopane. 5 star in every sense.

An exceptional hotel that genuinely cares about its guests and provides personalized service at every stage of the stay. The staff are classy, professional, and discreet. The hotel is spotless, and the restaurant serves excellent food. Without a doubt, this is the best hotel I have ever stayed in.

Great location and facilities. Nice pool and jacuzzi. Didn't try the restaurant but had a snack at the bar (roasted potatoes) and the portion was huge! A piano in the lounge you are welcome to play if you can 😄 Friendly and knowledgeable staff. Would recommend

It was perfect! waitress In restart was friendly I can definitely recommend

Stayed 2 nights here during Christmas Eve and day .. We were at the residence wing, and have the corner unit at the end of the hallway. Big room with a balcony overseeing the mountain. So it was a beautiful white Christmas. The room is great. Dinner for Christmas was a huge buffet spread. Crowded as expected but nice nevertheless. Maybe because of the flooring, you can hear quite a bit of footsteps in the night. There wa also quite a bit of cigarette smoke smell coming into the room. Maybe someone next door is smoking. That was rather unpleasant . But the room and hotel is very good so I stick to the 5 stars.