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Thank you for excellent service and make my 4 days stay in the hotel to be memorable. The room was excellent and special thanks to Cathy in Business lounge and Hailie in reception. // Peter
Breakfast was insane amazing delicious, Chef Dach went out of his way to make me my signature omelet. Came out even better than I expected. Thank you for the amazing service 👏🏻
My complements to the chef and the staff of the hotel . Excellent service, excellent cleaning The location is near to the river and central streets
Great hotel in the center of Shanghai! but the most important thing is, of course, the staff! Mr. Oliver at the reception very warmly and thoughtfully offered us a superior room so that we could check in before the scheduled hour. He told us in great detail about all the services of the hotel, booked a table for us in the restaurant on the observation deck! the room is great, spacious, has everything you need, bathrobes, iron, safe in the room. There is a tourist double-decker bus right in front of the Ostenovka hotel. The pedestrian street is also one minute away from the hotel. The perfect place to explore the city I ask the hotel management to pay attention to the excellent work of the reception staff Oliver. he is very responsible for fulfilling his duties, tells, explains and helps tourists, even if they do not speak English well)