Surround yourself with excellent mountain views in Switzerland
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Check-in3:00pmCheck-out12:00pm
Radisson Blu Hotel, Lucerne - TripAdvisor traveler rating
(1884 reviews) Ranked #17 of 65 hotels in Lucerne
Rating summary
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Room tips
Check out where the car park is as it’s a little tricky to find(DCW1134)
There’s a shortcut to get there from the train station using the elevated walkway from the parking garage.(Ted C)
It’s extremely hot in the summer months and the AC isn’t adequate enough. Poor service and cleanliness in general.(83divyab)
The hotel has everything you need and easy access to the train station.(azzamak)
Rooms on the higher floors are likely to have a view of the lake and nearby hills/mountains.(Sourath R)
Traveler reviews
"Great place in Lucerne!"
2025-10-06
We loved our experience! The hotel is close to the train station making commuting easy, and the inclusion of public transit in Lucern area made it easy to get around. The tub was also great for soaking after long walking days!
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Reception Lucerne, Gästeservice/Empfang at Radisson Blu Hotel, Lucerne, responded to this review
Dear meganwagner02 Warm greetings from the Radisson Blu Hotel, Lucerne. Thank you very much for your wonderful feedback! We’re delighted to hear that you loved your experience with us and that our convenient location near the train station made it easy for you to explore Lucerne and the surrounding areas. We’re also so pleased that you enjoyed relaxing in the bathtub after your days of sightseeing, it’s always nice to unwind in comfort after exploring our beautiful city. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon. Best regards General Manager Radisson Blu Hotel, Lucerne
"Excellent Stay at Radisson Blu Lucerne"
2025-10-02
Check-in was smooth and friendly, with helpful staff who made us feel welcome right away. The lounge area has a modern, stylish feel that sets the tone for the stay. We booked a premium room, which was spacious by European standards. A personalized welcome note with fruit and macarons was a thoughtful touch. The room and bathroom were both clean and modern, with a comfortable bed, quality linens, and a reasonably sized LED TV. Everything felt well-maintained. The gym was well-equipped with all the standard machines, clean, and in good condition—perfect for keeping up with workouts while traveling. Location is excellent: right next to the train station for convenience, yet slightly on the edge of the city center, which makes it peaceful/quiet but may be less appealing if you want to be right in the city. It’s an easy, safe walk to the main attractions, and the hotel also offers transport options (though we didn’t need to use them). Overall, service stood out—staff were consistently kind, attentive, and helpful. A great combination of comfort, convenience, and hospitality. Would definitely recommend to both business and leisure travelers.
"Great hotel in great location."
2025-09-23
Fantastic two night stay on our rail tour of Switzerland. Hotel very close to rail station in a very quiet location. We arrived early and were delighted that our room was ready and we hand been allocated a junior suite! A very welcome surprise half way through our two week tour The room, unsurprisingly, was extremely comfortable, spacious and quiet. Excellent breakfast and evening meal in the hotel restaurant. Staff friendly and helpful. Our only niggle was, unlike all our other hotels, this one did not provide BBC channels [apart from BBC news]. We were unable to stream iplayer so had a mad scramble to find a station playing England's rugby world cup quarter final match, We managed it with a few moments thank goodness. Other than this, it was an excellent stay.
"Early arrival"
2025-09-09
We arrived very early for our stay , naturally our room was not ready as yet .Kris accepted our baggage ,explained interesting places to see in the city and even arranged a free bus ticket to tour the city .He took our phone number and called us when the room was ready .It was a beautiful room . Cheryl &Des Australia
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Reception Lucerne, Gästeservice/Empfang at Radisson Blu Hotel, Lucerne, responded to this review
Dear desmondkirwin Thank you so much for your wonderful feedback. We are delighted to hear that Kris made your arrival experience so smooth and welcoming by assisting with your luggage, providing local recommendations, and arranging the complimentary bus tickets. We are also very happy that you enjoyed your room and your stay with us. We truly appreciate your kind words and will be sure to share your compliments with Kris and the rest of our team. It was our pleasure to host you, and we hope to welcome you back to Lucerne again in the future. Best regards, Radisson Blu Hotel, Lucerne
"Excellent location, helpful & cheerful staff,exceptionally well & comfortable hotel with good lake view.Cheers for admin"
2025-08-07
Excellent location ,cheerful & helpful staff. No hotel can be better than this hotel in Lucern, it’s Second to none .
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Reception Lucerne, Gästeservice/Empfang at Radisson Blu Hotel, Lucerne, responded to this review
Dear qadeer101, Thank you for your outstanding comments about your recent stay at the Radisson Blu Hotel, Lucerne. We are thrilled to hear that you enjoyed our excellent location, lake views, and the comfort of our hotel, as well as the cheerful and helpful service provided by our team. Your kind words are a great source of motivation for all of us, and we truly appreciate your recognition. It is our pleasure to know that you consider us second to none in Lucerne. We look forward to welcoming you back for another exceptional stay. Kind regards, Hotel Radisson Blu, Lucerne