Radisson Blu Hotel, Lucerne - TripAdvisor traveler rating

tripadvisor rating 4.0 1794 reviews
Ranked #21 of 69 hotels in Lucerne
"Travelers Choice" Travelers Choice

Traveler rating

Excellent
673
Very Good
701
Average
260
Poor
90
Terrible
70

Type of traveler

Business
343
Couples
676
Solo travel
47
Family
427
Friends getaway
120

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.0
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Get the in town Wi-Fi code. (nspire)
    5.0
    2023-11-01
  • Ask for a room with a bath tub (gaires2359)
    4.0
    2023-10-17
  • Stay there ! (Mikeldekeijzer888)
    5.0
    2023-10-11
  • Everyone mentions it's close to the train station but that didn't matter to us. (dreamer_in_dreamer)
    4.0
    2023-08-21
  • No veg breakfast. Close to train station Close to ferry station (advaitavineeta)
    1.0
    2023-08-10

Traveler reviews

  • "2 Nights Stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-09
    • Trip type:
  • We stayed here for 2 nights 6th & 7th October 2023 whilst on a Trafalgar Tour, this was a great place to stay. It was central to everything on the waterfront there was a carnival/fair on at the time which was great. The rooms and beds were great. Easy access to local restaurants and bars such as Pickwicks English Pub. The Casino is also within walking distance but don't forget to take your passport with you.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Reception Lucerne, Guest Services / Front Office at Radisson Blu Hotel, Lucerne, responded to this review 2023-11-10
    • Dear irve2016 Thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us to the fullest. We will be happy to pass this on to our team and hope to welcome you again in the future. We wish you a good time and see you soon, Radisson Blu Lucerne

  • "Excellent base for your stay in Lucerne"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-05
    • Trip type:
  • We were very happy with our stay at the Radisson Blu. To start with, the location is great – near the waterfront and only a short 5-min walk to the train station and 10-min walk into the center of town. Lots of shops and places to eat at the train station, and also a decent pizzeria just across the alleyway. The folks at reception were always friendly and helpful. Our room was very nice, quite spacious and bright with big windows with views to the mountains. Everything was spotlessly clean, comfortable, and well-maintained. Lots of English programming on the TV and the Wifi connection was good and fast. The gym was pretty decent, a bit on the small side but with a good range of cardio gear, machine weights, and free weights. We had several great workouts there. The breakfast buffet was chaotic, as we were there at the same time as a couple of big Chinese bus tours – had to wait a long time for a table and when we did get in, the buffet line had been well-pillaged. We just went over to the train station for breakfast on the following mornings. Also, be warned that you will pay an exorbitant amount for parking in the hotel parking garage. We were a bit surprised at this, how they price-gouge their valued guests! Anyway, overall we had a great stay and would definitely recommend it to other travelers.

    • 4.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Reception Lucerne, Gästeservice/Empfang at Radisson Blu Hotel, Lucerne, responded to this review 2023-11-06
    • Dear Dan068 Thank you very much for taking the time to give us such a great review, we are really pleased that you enjoyed your stay and the city of Lucerne. Please accept our apologies that you were not quite as satisfied with our car park prices. The car park is a public car park and unfortunately we have no influence on the price. We would also like to apologize for the long waiting times at the breakfast buffet. We very much hope to be able to welcome you again at another time and to fully convince you of our service. Warm regards

  • "Wonderful stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-01
    • Trip type: Couples
  • Everyone is so helpful here. I especially appreciated Martina in the restaurant and the woman chef. They went out of their way to make it special for us. The front desk staff was also very informative. We are treated like family when we are here so we keep coming back.

    • Reception Lucerne, Gästeservice/Empfang at Radisson Blu Hotel, Lucerne, responded to this review 2023-11-06
    • Dear nspire, Thank you for taking time to write us a lovely review, which we really appreciate. We will also let Martina and our woman chef know that you have written favourably about them. Our guests are our top priority and we are trying our best to make your stay unforgettable. We hope to welcome you again soon e and wish you a wonderful day. Warm regards

  • "Super"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-12
    • Trip type: Family
  • Check in was good front staff behavior was excellent Parking next to building Breakfast was good Room very clean and big enough for family of 3. Hotel next to chapel bridge , museum and cruise . Also many halal restaurant in area which is needed

    • Reception Lucerne, Guest Services / Front Office at Radisson Blu Hotel, Lucerne, responded to this review 2023-10-15
    • Dear Ayaz B Thank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day.

  • "A top experience in the heart of town , staff great and super kind a sure value for money"

  • tripadvisor rating 5.0
    • Reviewed: 2023-10-11
    • Trip type: Couples
  • This was an awesome experience!!! Upon check in we were greeted by miss Edit , she upgraded 2 steps up without asking We got a wonderful suite She also gave us instruction for dinner and took care of all the reservations Suite was spotless and breakfast awesome Location also ideal a quick walk to old town and even closer to railway station Check out smooth and good with mr Arik who even gave us home made berries confiture and nuts as souvenir Thanks to all and see you again (hopefully soon)

    • Reception Lucerne, Guest Services / Front Office at Radisson Blu Hotel, Lucerne, responded to this review 2023-10-12
    • Dear Mikeldekeijzer888 Thank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our guests are the top priority and we are trying our best to make your stay unforgettable. We hope to welcome you next time and wish you a wonderful day. Warm regards

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