I want to call out Nadim, Ali, Rita at the front desk team - Fatima in the swimming pool and SPA - and a very kind young Lebanese swimming teacher who was also amazing. All of them made my stay really, really comfortable, I felt extremely welcomed even though I was clueless and didn't know how I would be doing in my first visit to Beirut. Nadim even lent me some cash to pay for my taxi when I arrived in the middle of the night and didn't have any local currency. The hotel Duty Manager Ali helped me print out pages and pages of business work that I needed to do and Fatima brought me downstairs and gave me fresh towels and a lovely locker so that I could swim. Everyone was extremely unintrusive, courteous, polite, and supportive. Whether you want to do a super early checking or checkout late, in fact, Rita even called me and said "We want to check you out even later than what you asked for because the room is available". The team at this hotel, really understand how travellers need to be treated when they are working away from all of their normal conveniences. It's a brilliant hotel for both leisure and business travellers and I want to highly recommend it because it really has made a huge difference for my very demanding visit to Beirut. I'll surely be staying again. Thank you.