Mariana, Alex, and Claudia are always incredibly warm, kind, and helpful, creating a genuine feeling of care and making every guest feel truly welcomed and appreciated. Their positive attitude, attention to detail, and willingness to go the extra mile make every interaction special. A team that shines with such passion, energy, and dedication is a true reflection of the leadership, support, and values behind it. Congratulations on creating such a wonderful team and for nurturing a culture where people genuinely care about the guest experience. A heartfelt thank you to Anca and her team for making every visit feel so special.

We had a very modern quiet room with a balcony and view of the mountain. The rooftop pool and bar was very relaxing. The hotel is next to the old town pedestrian streets and restaurants. The hotel has a great ambiance and the staff are friendly and attentive.

Great food and very friendly service

How can an international chain of hotels be anything other than bland and universal? Well this one is an absolute star and dispels our preconceptions! Outstanding! From arrival and the valet parking through reception, restaurant, service and friendliness this hotel is, most probably, one of the best we have stayed at. We offer our sincere thanks to all the staff and are overwhelmed by their professionalism and real care and friendship offered to us. Memorable!

This was my favorite hotel of our whole trip to Eastern Europe. Clean, comfortable, well maintained, excellent service