TripAdvisor traveler rating

592 reviews
Ranked #41 of 418 hotels in Gurugram (Gurgaon)
"Certificate of Excellence 2019" Certificate of Excellence 2019

Type of traveler

Excellent
242
Very Good
228
Average
67
Poor
26
Terrible
29

Traveler rating

Business
400
Couples
57
Solo travel
31
Family
76
Friends getaway
33

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Choose the room which has the road view (NamrataG120)
    5.0
    2019-05-29
  • Road facing rooms offer good view esp on the upper floors (Explore822307)
    5.0
    2018-12-29
  • All rooms are amazing ! (skanwar)
    5.0
    2018-06-19
  • The Executive Suite is value for money, when compared to the price you would pay at Westin or The Taj (Sudeep S)
    4.0
    2018-06-04
  • Please personally inspect couple of rooms for all conveniences before check-in (Rajvedi)
    3.0
    2018-05-22

Most recent traveler reviews

  • "Horrible stay"

    • Reviewed: 2019-07-02
    • Trip type: Business
  • Check in was troublesome and nobody accompanied me to the room. Had to find my own way. They charge extra 3000 as refundable amount which is paid back in cash. This was very weird for me since I’ve never come across this earlier

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Service
    • ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review 2019-07-03
    • Dear Guest, Greetings From Park Plaza Gurgaon !!! Regret the experience you had in our hotel. Assure you of better services during your next visit. Regards, Avneesh K.Mathur

  • "Price upgrades but service remains the same"

    • Reviewed: 2019-06-09
    • Trip type: Business
  • Understand there would Limited services at the price offered, but t can’t be a missing for toiletries. Over time though price has been upgraded but service is more or less down. People are good at hotel, probably management is missing the essence of service.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
  • "Overall best"

    • Reviewed: 2019-06-05
    • Trip type: Family
  • Truested , overall stay is best in all features, every thing you require in hotel to stay in any metro city , is in park plaza, luxury , food , peacefully sleeping night, parking without waiting. Pool , gym all available .

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
    • ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review 2019-06-06
    • Dear Guest, Greetings From Park Plaza Gurgaon !!! Thank you very much for such overwhelming response. Looking for your continiued patronage. Warm Regards, Avneesh K.Mathur

  • "Worst Experience"

    • Reviewed: 2019-05-31
    • Trip type: Business
  • Worst experience. The main motive of the hotel people is money making. Debitting pre authorisation amount twice, serving foods that were not ordered and charging price, long wait(30 mins) for checking out as there was only one person at the front desk.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
    • ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review 2019-06-03
    • Dear Guest, Thank you very much for patronizing Park Plaza Gurgaon. We regret the services were not to expectation. We assure you of better services in your future visits. Warm Regards, Avneesh K.Mathur

  • "Radisson Park Plaza Gurgaon"

    • Reviewed: 2019-05-19
    • Trip type: Business
  • Nice place to stay. Vegetarian food is good. Location is good. Metro station is near by. Near by restaurants are also good. Staff is good. Would like to visit to place again with family. Thanks to Radisson.

    • tripadvisor-rating
      Rooms
    • tripadvisor-rating
      Value
    • tripadvisor-rating
      Sleep Quality
    • tripadvisor-rating
      Location
    • tripadvisor-rating
      Cleanliness
    • tripadvisor-rating
      Service
    • ParkPlazaGurgaon, General Manager at Park Plaza Hotel Gurgaon, responded to this review 2019-05-21
    • Dear Guest, Greetings From Park Plaza Gurgaon !!! Thank you for such overwheling response. Looking forward for your continiued patronage. Warm Regards, Avneesh K.Mathur

See all reviews at TripAdvisor

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2014 TripAdvisor LLC