Park Plaza County Hall London - TripAdvisor traveler rating

4.5
(1788 reviews)
Ranked #206 of 1332 hotels in London
Travelers Choice

Traveler rating

  • Excellent
    1342
  • Very Good
    265
  • Average
    86
  • Poor
    54
  • Terrible
    41

Type of traveler

  • Business178
  • Couples242
  • Solo travel30
  • Family568
  • Friends getaway86

Rating summary

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Room tips

Definitely worth the very short walk to Leake Street Arches(louise14h)
2026-01-20
Great property right in the heart of the City (pradeep b)
2025-12-25
Download the app- features such as a digital key card and the ability to check out digitally are very handy….. and they work!(cd1234_1993)
2025-11-19

Traveler reviews

"Another wonderful stay"

2026-02-22

Second time staying at Park Plaza County Hall. All excellent again, as expected. Executive Studio Room with City View: we booked early check-in and room was ready at 12pm as requested. The room was spacious, comfortable, and immaculately clean. Complimentary ESPA toiletries in bathroom smell divine. Plenty of clean towels, plus bath-robes. Breakfast buffet offers a good variety, and wasn't overly busy when we went down to eat at about 8.30am on a Saturday morning. Convenient location, for Waterloo, 30 mins walk to west end and theatres, etc. We left our bags with the concierge after checkout, so we could spend a few more hours in town before heading off for our train. Will be back again soon!

rhilton1777
"Brilliant hotel"

2026-02-19

We recently stayed here for a couple of nights for a trip to London room was great with amazing views in a great location we arrived and room had been decorated for birthday was a great touch very much appreciated the best family hotel definitely will be returning.

KatyRollins
"5 star team and amazing hotel in great location"

2026-02-13

Fantastic one night stay at this wonderful hotel! The staff are all so lovely and friendly from the lady who checked us in and out and also the bar staff , Jeffrey was great! We didn't eat in the restaurant unfortunately. We were celebrating my husband's 60th birthday and on arrival were upgraded to an amazing rooms, the views were incredible. They also added balloons, a delicious chocolate dessert and a bottle of fizz - that was really appreciated. The location is perfect for exploring London - I will definitely stay here again!!

Claire H
"Great Hotel"

2026-02-02

We booked this hotel because we couldn't get in the Westminster Plaza Hotel but quite frankly it was far superior. It was smaller and as a result friendlier and easier to get served and we were looked after so well. Try the lunch and dinners there because they are great and the bar staff really look after you.

Jean823
"Stayed for birthday"

2026-02-01

Stayed as a family with with two young children lovely hotel amazing views beautiful breakfast really nice staff can’t fault anything

Daniel J
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