Park Plaza County Hall London - TripAdvisor traveler rating

Shamsul - Reception assistant at Park Plaza Country Court, was outstanding in terms of his customer service from the moment we arrived. Nothing was too much trouble and he was unfailing, polite and respectful.

First time staying at the hotel - got free upgrade to penthouse with balcony - stunning views across London - this really made our birthday trip special. Great service and the room was amazing would definitely stay again

Was perfect. When we checked in, we were told that our room was upgraded to a bigger room, since we booked long stay at the hotel (5 nights). Thanks a lot for that, we were very happy with the room and it really did the vacation more comfortable for us. Great hotel, great staff, always ready to help and they even agreed to give us late check out. I will recommend this hotel to all my friends and defiantly come back.

Wonderful, spacious rooms with tea and espresso, comfy beds and nice shower. Can’t beat the location for access to Waterloo Station just around the corner and just down the street from Big Ben and Parliament.

We loved our stay here. Only wish it was longer. We checked in on Monday. Our first contact was Andrei on reception. This has got to be the most important job in a hotel. First impressions really count. The Reception area was well run and efficient and we were soon in our room for the night. Our rooms were really impressive. I loved the Nespresso coffee machine as I have the same one at home. The bed was comfy and the view amazing.