TripAdvisor traveler rating

The staff was very friendly. It was my birthday, i even got a bottle of wine and a cake. Some balloons on the bed. Extra plus to the person of the luggage who helped us to get a taxi and put all of our luggage in the cab.

We are returning customers for many years to the Park Plaza County Hall and finally we were back again after corona and the hotel is even better than before. This time we were in London for a birthday celebration and we had a perfect stay ! Our room was very nice with wonderful views and the hotel had provided a lovely and attentive welcome for us. The housekeeping was excellent and if we needed anything or something didn't work as intended, it was seen to immediately. Everything was hassle-free, as should be expected in a four star hotel. We are very satisfied with our stay and will of course return shortly to our "home away from home" in London !

Upon arrival we were greeted by a very friendly man who was happy, friendly and polite. We arrived early hoping to leave our bags but were delighted to be told we could have our room! He gave us a special room, we'd already booked superior, to include a balcony too. The room was absolutely lovely clean and the view was like no other! He called within a few minutes to make sure everything was to our liking! The stay was wonderful. Will definitely return! Thank you!

Everything was great. We can really only recommend this hotel. Breakfast was very nice and the employees very friendly. The rooms are very large and clean. The hotel is very well and centrally located. Just a few minutes from subway.

Great Hotel, very good service and attendance. Great Location. You can move very easily, hotel is close to several underground stations. People at Hotel was amazing, very goog service, taking care of the customer. Every thing was easy.