TripAdvisor traveler rating

We came to see the fireworks at Winter Wonderland, and got positively surprised to find such a JEWEL... Amazing service, friendly staff, great location... I could go on, and on, but I think this was simply the BEST value for money I have found whilst traveling across the UK for over 20 years now... I wholeheartedly recommend the Park Plaza for anyone visiting Cardiff!

A fabulous city centre hotel with excellent staff, good menu and lovely rooms. The experience is definitely one of luxury with muted lighting, great interior design and the sense that nothing is too much trouble.

Comfortable hotel with all amentities staffed by friendly, helpful people. Rooms are spacious, super comfortable, quiet and clean. The facilities are excellent and staff attentive and keen to provide any help required. All in all a great place to stay.

Very nice place with a super-helpful staff! We always have a lot of questions, and goofy issues come up. They were great--we got everything we needed. The lobby area is truly inviting, for business, families and just hanging out. Go ahead and include the breakfast--they're very nice there, too! If you want a view, ask in advance...we were on the inside, which, on a rainy day is pretty dreary. That was the only downer, but not really important at all, given what a lovely city Cardiff is!

Very clean hotel, great location handy for all city business and tourist attractions. Friendly staff. Good value for city centre. Rooms great, including first impression with vast fireplace and multiple fires giving it a really welcoming feeling.