Park Inn by Radisson Manchester City Centre - TripAdvisor traveler rating

tripadvisor rating 4.0 3695 reviews
Ranked #78 of 144 hotels in Manchester

Traveler rating

Excellent
1256
Very Good
1280
Average
637
Poor
283
Terrible
239

Type of traveler

Business
684
Couples
1364
Solo travel
120
Family
446
Friends getaway
458

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
3.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Simply avoid (ChristopherO1980)
    1.0
    2023-11-17
  • Pool v good. Bedroom too airy Tv or hairdryer not working Staff in restaurant top class Expensive vending area at reception Location great (Richard D)
    4.0
    2023-11-11
  • Don’t use the piol (Anne T)
    2.0
    2023-11-03
  • Trans were great to the hotel (HerefordEater)
    3.0
    2023-10-29
  • Parking is the arena car park so will fill up quickly on event days. Book room only. Breakfast is unappealing. (selenastorm)
    4.0
    2023-10-16

Traveler reviews

  • "Fantastic service "

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-28
    • Trip type:

  • Fantastic customer service I haven’t visited this hotel but I had it booked for Christmas coming but the trains was not working on Boxing Day so I had to cancel I was really worried I could not cancel the hotel but the supervisor ibrahim was fantastic he helped me to cancel and get a refund due to the trains not running and there would be NO way for me and my family to travel home over Christmas. I can’t explain enough to say how 10/10 the best customer service I have ever had wonderful Thank you park inn radisson manchester

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service

  • "Great for closeness to AO Arena"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-14
    • Trip type: Friends getaway

  • Lovely hotel had a really pleasant stay the location is perfect especially if your visiting the arena like myself, the room was clean and good size. The only small ick I had was little things like stains and ripped wallpaper but didn't affect my stay! Food was great and staff lovely, will stay again.

    • 4.0
      Rooms
    • 3.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 4.0
      Cleanliness
    • 5.0
      Service
    • ibrahim moussa, Guest Services / Front Office at Park Inn by Radisson Manchester City Centre, responded to this review 2023-11-14

    • Dear charl0ttem123 , Thank you for the glowing review and the amazing comment about the hotel and our Staff ! We so glad that's you have enjoyed your staying at Park Inn Manchester as much as we enjoyed having you as a guest. please accept our sincere apologies regards the room wallpaper. our maintenance team is following up to this matter. We looking forward to welcome you back whenever your travels bring you into the area. Worn Regards

  • "Great hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-13
    • Trip type: Couples

  • Great service, very helpful stuff. Room nice and clean, hotel as well clean. RGB bar with great stuff and service. Stuff helpful on check in and check out. No problems with service in the late night. Definitely come back in next stay in Manchester.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • ibrahim moussa, Guest Services / Front Office at Park Inn by Radisson Manchester City Centre, responded to this review 2023-11-14

    • Dear damiankedzioe87 , Thank you for the glowing review and the amazing comment about the hotel and and RBG Restaurant and the team ! We so glad that's you have enjoyed your staying at Park Inn Manchester as much as we enjoyed having you as a guest. We looking forward to welcome you back whenever your travels bring you into the area. Worn Regards

  • "Excellent - The staff always go above and beyond!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-13
    • Trip type:

  • Excellent hotel! Laura on the front desk was especillay helpful when we encountered some issues relating to cancelled travel plans affecting our group - thank you Laura for your help! The staff were all polite / friendly and the hotel is clean and well presented. We will stay here again and like the location / ease of accessing transport links.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • ibrahim moussa, Guest Services / Front Office at Park Inn by Radisson Manchester City Centre, responded to this review 2023-11-14

    • Dear 49philipt , Thank you for the glowing review and the amazing comment about the hotel and our Staff! your amazing review will be passed to Laura ! We so glad that's you have enjoyed your staying at Park Inn Manchester as much as we enjoyed having you as a guest. We looking forward to welcome you back whenever your travels bring you into the area. Worn Regards

  • "Birthday trip"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-06
    • Trip type:

  • Excellent service from Aggy from the moment we arrived at restaurant. Lovely girl .Aggy couldn’t do enough for us and my husband was so thrilled with his surprise dessert tray. Followed by Latte and tea. Superb

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • ibrahim moussa, Guest Services / Front Office at Park Inn by Radisson Manchester City Centre, responded to this review 2023-11-12

    • Dear Alicef346 , Thank you for the glowing review and the amazing comment about the hotel and our staff Aggy ! We so glad that's you have enjoyed your staying at Park Inn Manchester as much as we enjoyed having you as a guest. We looking forward to welcome you back whenever your travels bring you into the area. Worn Regards

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