art'otel Cologne - TripAdvisor traveler rating

tripadvisor rating 4.0 1612 reviews
Ranked #35 of 293 hotels in Cologne
"Travelers Choice" Travelers Choice

Traveler rating

Excellent
550
Very Good
649
Average
256
Poor
94
Terrible
63

Type of traveler

Business
458
Couples
606
Solo travel
80
Family
178
Friends getaway
177

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
4.0
Cleanliness
4.0

Travelers’ tips to help you choose the right room

  • Nice location. Pretty central. Not the best gym if you are an average female! (Helekorn)
    4.0
    2023-08-13
  • Do not pay for the breakfast, have it in the chocolate museum next door and do not asked the hotel for a cab to anywhere (Nomad20421288987)
    2.0
    2023-05-24
  • Just don’t. (R D)
    2.0
    2023-03-26
  • Do not sleep there! (ore2022)
    1.0
    2022-02-02
  • Bring Tea Bags if you want Black Tea. Also Purchase FFP2 Masks you maybe refused entry the cheaper Surgical Masks are accepted as well. (rosalynk849)
    4.0
    2021-11-30

Traveler reviews

  • "Great hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-20
    • Trip type: Couples
  • Recently stayed here, great location to city centre, train station. Staff were very helpful. Hotel was clean. Complimentary coffee, water & fruit in reception every day, which was a very nice tough. We didnt take the breakfast option but im sure it was good.

    • 4.0
      Rooms
    • 4.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
  • "Fab hotel with brilliant staff, ideal location to explore Cologne"

  • tripadvisor rating 5.0
    • Reviewed: 2023-07-02
    • Trip type: Couples
  • art'otel Cologne Overview Prices Reviews Location Photos About Google review summary 4.2 2,150 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites  ZenHotels.com 9.5/10 · 1 review Reviews Edit review All Breakfast (352) Location (446) Property (646) Parking (145) Amenities (221) Service (414) Wellness (27) Bathroom (157) Restaurant (157) + 20 more Most helpful All reviews skippyfcc on  Google This is a fabulous hotel located 15 min walk to the nearest tram stops. On arrival, the two gents on reception could not find our booking (lastminute.com package....never again ! ) And we were both really worried at the possibility and hassle of having to find another hotel for our 4 night stay. First off, let me say that this confusion was not to do with the hotel, but entirely with lastminute.com being useless.....so.....I'm going to single out the manager on front desk, Kalech, who was super calm and very professional in finding us a room. Not only that, but it was a Rhine facing room, and he also included breakfast for us both for our stay, it's so nice to see someone who takes pride in there job, and remains calm and professional when faced with an issue like ours. As for the hotel, there were some lovely touches that make a stay more enjoyable, flavoured water in reception, a free coffee machine, rooftop terrace, decent gym room with showers and toilet, fully opening ceiling high window in room which is unusual in today's health and safety world ! The shower in room was powerful and always hot.yes it is a tad noisy with window open but you're in a city ! When shut it was pretty well soundproof. Breakfast was good, (thankyou again, Kalech)and ran till midday on the weekend. Hotel is perfectly sited on the river, right next to the chocolate factory and big wheel. A 10 min walk towards the cathedral, there are loads of restaurants and bars and easy access to the trams which are really good value. The hop on/off siteseeing buses, and land train stop right outside the front of hotel. We even did our first escape room which was sited just behind the chocolate factory, quite optimistic as neither of us speak a word of German ! (The girls helped us quite a lot!) All in all, a super place to base yourself for a cologne break, would not hesitate to recommend 👌

    • art'otel Cologne, Other at art'otel Cologne, responded to this review 2023-07-03
    • Dear Guest, Thank you for having chosen the art'otel Cologne and for sharing your impressions with us. We are very pleased that you were very satisfied with your visit to us and that your expectations were met. We are also very pleased that you would recommend our hotel to others. It would be wonderful to welcome you back on your next visit to Cologne. Kind regards, art'otel Cologne Team

  • "Good Experience"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-26
    • Trip type: Business
  • Very good well located close to the center! Good Breakfast and clean Bedrooms. We visited Koln for Bussiness proposes and its an ideal hotel for that. Very good for transfer close to the train station.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • art'otel Cologne, Owner at art'otel Cologne, responded to this review 2023-06-01
    • Dear Guest, Thank you very much for your great review, the full score and for taking the time to share your valuable feedback with us. We are glad that you enjoyed your visit very much and that you especially liked our breakfast offer, as well as the cleanliness. We hope you have returned home with brilliant memories and to have the opportunity to welcome you in the future again at the art'otel Cologne. Kind regards, art'otel Cologne Team

  • "Weekend at cologne"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-16
    • Trip type: Solo travel
  • Hotel is nicely place. Close to everything. Staff is professionnal and welcoming. Bar service was nice. The view on the rooftop was nice. Didn't try restaurant and breakfast. Staff member are quick to respound if you need something.

    • 5.0
      Rooms
    • 4.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
    • art'otel Cologne, Owner at art'otel Cologne, responded to this review 2023-05-17
    • Dear Guest, Thank you for taking the time to leave a review via Tripadvisor. We are very pleased that you enjoyed our staff and service, as well as the location. It would be a great pleasure for us to welcome you again. Kind regards, art'otel Cologne Team

  • "Art Otel Easter weekend 2023"

  • tripadvisor rating 5.0
    • Reviewed: 2023-04-26
    • Trip type: Friends getaway
  • Stayed in cologne over bank holiday weekend, great experience rooms very clean, free use of room safe, staff very friendly and accommodating speak great english, which is handy as being typical english we can only speak the English language haha, bar staff were great, only a 2 minute walk to bars and restaurants

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 4.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • art'otel Cologne, Owner at art'otel Cologne, responded to this review 2023-04-28
    • Dear Guest, Thank you very much for your wonderful review. It is nice to read that you were very satisfied with your stay and that the staff and the comfortable room, among other things, left a positive impression on you. We hope to welcome you back on your next visit to Cologne. Kind regards, art'otel Cologne Team

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