art'otel Cologne
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4.2
2,150 reviews
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ZenHotels.com
9.5/10 · 1 review
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skippyfcc on  Google
This is a fabulous hotel located 15 min walk to the nearest tram stops. On arrival, the two gents on reception could not find our booking (lastminute.com package....never again ! ) And we were both really worried at the possibility and hassle of having to find another hotel for our 4 night stay. First off, let me say that this confusion was not to do with the hotel, but entirely with lastminute.com being useless.....so.....I'm going to single out the manager on front desk, Kalech, who was super calm and very professional in finding us a room. Not only that, but it was a Rhine facing room, and he also included breakfast for us both for our stay, it's so nice to see someone who takes pride in there job, and remains calm and professional when faced with an issue like ours.
As for the hotel, there were some lovely touches that make a stay more enjoyable, flavoured water in reception, a free coffee machine, rooftop terrace, decent gym room with showers and toilet, fully opening ceiling high window in room which is unusual in today's health and safety world ! The shower in room was powerful and always hot.yes it is a tad noisy with window open but you're in a city ! When shut it was pretty well soundproof. Breakfast was good, (thankyou again, Kalech)and ran till midday on the weekend. Hotel is perfectly sited on the river, right next to the chocolate factory and big wheel. A 10 min walk towards the cathedral, there are loads of restaurants and bars and easy access to the trams which are really good value. The hop on/off siteseeing buses, and land train stop right outside the front of hotel. We even did our first escape room which was sited just behind the chocolate factory, quite optimistic as neither of us speak a word of German ! (The girls helped us quite a lot!)
All in all, a super place to base yourself for a cologne break, would not hesitate to recommend 👌