Radisson RED Hotel London Heathrow - TripAdvisor traveler rating

tripadvisor rating 3.5 637 reviews
Ranked #1 of 14 hotels in West Drayton

Traveler rating

Excellent
226
Very Good
125
Average
81
Poor
69
Terrible
136

Type of traveler

Business
126
Couples
126
Solo travel
39
Family
89
Friends getaway
22

Rating summary

Location
4.0
Sleep Quality
4.0
Rooms
4.0
Service
3.5
Value
3.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • The pool was cold with a hose delivering cold water into it! (PhilipLeic)
    3.0
    2023-11-27
  • Rear door from car park via conference centre (j0hnhill)
    4.0
    2023-11-21
  • stay somewhere else. (Bontgoch)
    1.0
    2023-11-20
  • There is a great lounge on the top floor open to some room types. A little oasis to get on with work or enjoy the complementary happy hour. (ThreeWhoTravel)
    5.0
    2023-11-17
  • Don't stay here (MFOS)
    1.0
    2023-11-14

Traveler reviews

  • "Excellent stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-24
    • Trip type:

  • All staff very friendly and helpful. We were made very welcome . The rooms very clean and spacious, the evening menu small but had good choices, the pizza and fish and chips very tasty. Breakfast was excellent. The staff all worked very hard and nothing was too much trouble. I would certainly stay again when I am next in Heathrow and would strongly recommend to family and friends

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • madonna batista, Guest Services / Front Office at Radisson RED London Heathrow, responded to this review 2023-11-25

    • Dear Margaret, Thank you for your feedback regarding your stay at Radisson Red Hotel, Heathrow. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Radisson Red Hotel, Heathrow

  • "Great hotel "

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-18
    • Trip type: Couples

  • I've only stayed in 2 Radissons helsinki and Leeds both were really good and amazing breakfasts. So instead of staying premier inn the night before my flight I took a chance on radisson. So glad I did. Staff were really nice. The rooms were quite large. Beds were comfortable. Massive shower. And USB sockets next to the bed. The breakfast as usual was really good. There only downside was the outdoor seating area it really could do with an upgrade. Regardless of this I would stay here again

    • madonna batista, Guest Services / Front Office at Radisson RED London Heathrow, responded to this review 2023-11-25

    • Dear Deniz, Thank you for your kind review! We're delighted to hear that you enjoyed your stay at our hotel and that our staff provided excellent service. We're glad you found the rooms comfortable and well-equipped, and that you enjoyed our delicious breakfast. We appreciate your feedback regarding the outdoor seating area and will take it into consideration for future improvements. We look forward to welcoming you back on your next visit! Sincerely, Radisson Hotel, Heathrow

  • "Freshley refurbished and a real step up"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-17
    • Trip type: Couples

  • Stayed here before the refurbishment and change is spectacular. Still the same large rooms with generous bathroom however dated room deviders and wall finished have been replaced with vibrant colours and textures. Bed was super comfortable and amenities top notch. It was particualy nice to see the attention paid to environmental concerns, bottled pumped toiletries, penclels not pens, butter, jam and sauces decanted at breakfast not in single use pots and many more good examples. The bar is comfortable and bar food akin to a good pub. A particular mention to Shaun at reception who after receiving some very unfair criticism and being the victim of quite obnoxious behaviour by the guest ahead of me. Picked him self up and made a real effort to make us feel welcome even though he was clearley upset. (We mentioned this situation to his line manager on the day and understand the matter would be raised with the quest concerned - which in its self was great to see). Overall a top notch stay in a lovley hotell - We will be back.

    • madonna batista, Guest Services / Front Office at Radisson RED London Heathrow, responded to this review 2023-11-19

    • Dear Guest, Thank you for the excellent review! We’re thrilled your time with us was amazing! We endeavour to go above and beyond to ensure our guests have a memorable experience. Its not surprising that Shon took such wonderful care of you and made you feel so valued. He is an important team member of our team! We look forward to hosting you again soon for another fantastic experience! Have a beautiful day! Kind regards, Radisson Red Hotel, Heathrow

  • "by passing"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-06
    • Trip type: Family

  • It was a good solution for a late landing, but, in the power of the night, the tunnel and the English rain made our life difficult :) A taxi saved us. Good conditions for a place meant to be just passing through...

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 4.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
    • madonna batista, Guest Services / Front Office at Radisson RED London Heathrow, responded to this review 2023-11-12

    • Dear Guest, Thank you for choosing our hotel for your late-night stay and for taking the time to share your feedback. We're pleased to hear that the hotel provided a good solution for your late landing. We apologize for any inconvenience caused by the tunnel and English rain. Weather conditions can sometimes pose challenges, but we appreciate your understanding. It's great to hear that a taxi helped make your journey more comfortable. We strive to offer convenient conditions for guests passing through, and we're glad to know that overall, you found our hotel suitable for your needs. Thank you for your visit, and we hope to have the opportunity to welcome you back in the future. Best regards, Radisson Red Hotel , Heathrow

  • "Nice clean hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-03
    • Trip type:

  • We stopped over due to having an early morning flight with kids. The room was very clean to a high standard and no complaints. The highlight was the hotel facilities which with kids meant we could all have fun in the swimming pool for a few hours to kick start the holiday

    • madonna batista, Guest Services / Front Office at Radisson RED London Heathrow, responded to this review 2023-11-12

    • Dear Jason, Thank you for choosing our hotel for your stopover and for taking the time to share your positive experience. We're delighted to hear that the room met your expectations and was to a high standard. It's especially rewarding to know that our hotel facilities, particularly the swimming pool, added to the enjoyment of your stay, especially for the kids. We believe in providing a comfortable and enjoyable experience for all our guests, and it sounds like we succeeded in your case. We appreciate your kind words and look forward to the opportunity to welcome you back for another pleasant stay in the future. Safe travels and best regards, Radisson Red Hotel, Heathrow

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