Such a nice hotel . We had an issue with a room which was sorted straight away . Staff so efficient . Location is great .

Having read some of the reviews prior to staying here, I was a little concerned but I am so glad I took the gamble! We had the most amazing time, the staff were absolutely fabulous- especially Simran who was on duty throughout our stay and was so chatty, smiley and helpful- a credit to the hotel for sure! The annex is a little dated and the corridors were quite chilly but our room (71) was perfect for us! A view over the pool, spacious and warm and the shower and bed were amazing! My only tiny niggle is that we were promised a bath and had a shower and the towel rail didn’t heat up so our towels were damp the next day but these are very minor details and had no impact on our stay. A fabulous break away and we definitely will be back!

Matlock the stay was nice but the dirty carpets let the experience down as they need regular cleaning. I had to keep my shoes on which should not have been the situation.

really enjoyed my visit to this hotel. The staff are great. The breakfast was so good. The pool is lovely. Its in a great location.

Fantastic birthday stay in matlock bath. Nearby pubs and crazy golf amazing and the breakfast is wonderful. Bar open until 2am. Comfort wonderful and the spring water lido perfect for cold water dipping. Brilliant all round.