Metropolitan Hotel Sofia, a member of Radisson Individuals - TripAdvisor traveler rating

tripadvisor rating 4.0 565 reviews
Ranked #18 of 169 hotels in Sofia

Traveler rating

Excellent
253
Very Good
214
Average
69
Poor
15
Terrible
14

Type of traveler

Business
327
Couples
91
Solo travel
37
Family
53
Friends getaway
18

Rating summary

Sleep Quality
4.5
Location
4.0
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • If you arrive late night get food on your way to hotel from airport or anywhere (kmideg)
    4.0
    2023-09-19
  • Upper floors have best views; lower down you are a bit close to the motorway. (Epizodes)
    4.0
    2023-05-19
  • Try the fresh orange juice on breakfast! (Nedyalko M)
    5.0
    2023-03-23
  • Dont choose this hotel (Gentiana B)
    1.0
    2023-02-22
  • Read TripAdvisor (Tony M)
    5.0
    2022-11-01

Traveler reviews

  • "Good location, clean and very quiet hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-10
    • Trip type: Couples

  • Very nice hotel, excellent service. Breakfast was great ( nice variety), the breakfast area was clean and very modern. The only negative was the way the bathroom was set up. Very tall bathtub, hard to get out, small glass to keep the water in. Even if you are very careful the floor will be very wet and slippery. Overall very nice hotel 👍👍

    • 4.0
      Rooms
    • 4.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 4.0
      Cleanliness
    • 5.0
      Service
    • , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review 2023-09-13

    • Dear guest, Thank you for sharing your thoughts about the experience you had with us. We are proud to have provided such service and our team is looking forward to welcoming you again soon. Sincerely, Nikolay Milanov

  • "Highly recommend this hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-09
    • Trip type: Solo travel

  • The SPA center and the lounge bar/restaurant are great. The girl in the massage center was very polite and friendly. I had dinner with several friends in the lounge bar and the food was delicious and healthy. The hotel is at close proximity to the airport which makes it an excellent choice to stay.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review 2023-09-13

    • Dear Mr. Peneff, Thank you for taking the time to review your stay at Metropolitan Hotel Sofia, a member of Radisson Individuals. Such great feedback is greatly appreciated by our team and is what we are striving for everyday. We look forward to welcoming you again when your travels bring you back in town. Sincerely, Nikolay Milanov

  • "Great"

  • tripadvisor rating 5.0
    • Reviewed: 2023-07-29
    • Trip type: Family

  • Every summer we book this hotel for one day before departure, is really close to airport. You can spend all day in The Mall. Necessity’s are convenient. Great service and free shuttle to airport. Recommend

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review 2023-07-31

    • Dear guest, Thank you for taking the time to review your stay with us. It is with great pleasure that we read, that you are coming back again for another memorable experience while in town. We hope to welcome you again even sooner for another stay! Sincerely, Nikolay Milanov Metropolitan Hotel Sofia, a member of Radisson Individuals

  • "Good short stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-07-17
    • Trip type: Solo travel

  • Great place to stay when you have an early flight to catch as the hotel provides complimentary taxi service. as a premium member of Radisson award got a nice plate with seasonal fruits and sweets :) Very near THE MALL

    • 4.0
      Rooms
    • 4.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 4.0
      Cleanliness
    • , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review 2023-07-18

    • Dear valued member, Thank you for taking the time to share your feedback from your visit to Metropolitan Hotel Sofia, a member of Radisson Individuals. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the added comfort our shuttle bus. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Metropolitan Hotel Sofia, a member of Radisson Individuals, we look forward to welcoming you back. Sincerely, Nikolay Milanov Metropolitan Hotel Sofia, a member of Radisson Individuals

  • "Amazing hotel!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-07-15
    • Trip type: Family

  • The staff at the hotel is absolutely amazing ! They make you feel like you are at home every time. Outstanding customer service. We can't wait to stay there again. I'll definitely recommend it to my friends.

    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Cleanliness
    • , Owner at Metropolitan Hotel Sofia, a member of Radisson Individuals, responded to this review 2023-07-18

    • Dear Mrs. Svetla, Thank you for taking the time to share your feedback from your visit to Metropolitan Hotel Sofia, a member of Radisson Individuals. We are proud to have received such an outstanding rating of our accommodation abilities. It is always a pleasure to have you as our guest and on behalf of our whole team, we look forward to welcoming you back. Sincerely, Nikolay Milanov Metropolitan Hotel Sofia, a member of Radisson Individuals

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