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The service at this hotel is outstanding. The staff find a way to fulfil every request and to overcome any problem. We noticed that more staff at this hotel are from outside Lithuania compared to other hotels in Vilnius. The hotel's location is ideal, close to many bars and restaurants, as well as a short walk from the train and coach stations. The bed was very comfortable, although the bedside table was a bit too far from the bed on one side. A special mention is merited about the technology. Several small things impressed me. The wifi is just over 50Mbps upstream and downstream, which is adequate. There are double USB-C power sockets each side of the bed and also at the desk with no unnecessary obsolete USB-A sockets anywhere. Good modern thinking. Also at the desk is an RJ45 ethernet socket, which actually works unlike in most other hotels, although the bandwidth is the same as the wifi. Higher bandwidth for the tiny minority of advanced users who use ethernet would be a good idea. The television has a good choice of channels, including BBC World, but which is disappointingly not in HD unlike other channels. There are plenty of power sockets around the room, including both sides of the bed and two at the desk. The temperature controls seem to revert the temperature to 22°C and the fan speed to automatic every time the keycard is inserted into the slot near the door. With humidity at only around 26% at the end of December, it felt a little warmer than 22°C, but we couldn't get the temperature to rise above 22°C when it was -13°C outside. No flannels were provided in the room, but were provided by housekeeping upon request. This ought to be standard for this standard of hotel. No bars of soap were available at all, only liquid soap which is not to my taste. Breakfast was excellent. We found everything we wanted and the quality was excellent. There was a delay in providing an item on request, but probably because it was peak time on a peak day. Unfortunately my Radisson VIP status didn't get us an upgrade because the hotel was full, but we were given late check-out until 14:30.
The hotel is located in the perfect location. Very stylish design both public area and rooms, Welcoming atmosphere and very proffesional staff.
The hotel is in great location, great view,clean rooms, the pool is under construction but the most valuable thing in this hotel is Adas- the concierge of the hotel. He was perfect!! He made our trip.great with amazing tips and care. So the pillows are amazing, the shower was great , the bad is super comfortable but the sixth star ✨ is Adas. Thank you for making it so special.
We stayed in Standard Collection Room. It was very spacious, everything was spotlessly clean and ready for our leisure time. The bed was large, and it was great for our small family of 3 - with our 2 year old son. I am not a good sleeper in strange places, therefore, it's hard for me to rate the sleep quality. The service at the registration and concierge was exceptional, we were glad that they could store our 2 bikes in the hotel. As for parking - I recommend parking in the red zone or come without a car, as it's not so convenient location with a car. Breakfast was good and tasty, could have been more choice.