TripAdvisor traveler rating

One of the best hotels I’ve ever stayed in! Modern, clean, had everything from coffee machine to toothpaste - you don’t need to take anything, staff were beyond helpful, food was delicious, spacious rooms and great location. Thank you for a memorable stay and all your help.

A very pleasant stay at this recently completed hotel the room was very clean and had a very comfortable bed .. excellent breakfast and very pleasant helpful staff… an added bonus was the water bus which is just outside the hotel and the hotel is also very near to the main train station should that be needed overall a very lovely stay. Thank you

Brilliantly renovated by preserving the character of the old palace but still combining it with all amenities necessary for a 5-star hotel. We unfortunately had a family emergency and had to leave earlier. Reception was very helpful and professional dealing with our matters. We will come back for sure.

Stayed at the Radisson for 3 nights in February. Our flight arrived late evening so we organised private boat to pick us up from airport. As this was our first time in Venice we had no idea where we would be dropped off or how we would have to walk. To our surprise, there was a boat stop directly outside the hotel. The hotel itself is beautifully decorated, modern yet classic. We arrived just at 11pm which was bar closing time but staff were more than happy to open and serve us. Reception staff were very friendly and welcoming. We had 2 rooms and one room was given Prosecco and chocolates as a welcome present although this may have been an error by the booking company who noted one couple was celebrating an anniversary (maybe something to note to anyone booking in the future!). When they found out it was an error that arranged to provide Prosecco for the other room as well. Rooms were spacious, clean and beautifully decorated. One room was huge with bath and walk in shower and the other just a walk in shower but both very large. Breakfast was very nice - buffet of cereal, cold meats, pastries and juices etc plus choice of hot breakfast to order. Gym was more than adequate with state of the art TechnoGym treadmills and a sauna although never saw anybody else in there. Location was excellent with a ferry stop outside. Venice is not huge and we found ourselves walking around the city for 3 days. We tried many different restaurants along our way but found 2 of our favourites literally either side of the hotel (Alla Fontana and Trattoria Bar Pontini). I would highly recommend anybody staying at this hotel to try both. We booked our stay through Secret Escapes and got an absolute bargain (less than £800 for 3 nights Garden room with breakfast). Hotel was absolutely faultless and look forward to returning very soon

Stayed three nights in mid-Jan 2023 - I would prioritise this hotel when we come back. It's really gorgeous; we had a Junior Suite, which had a lot of space and an amazing ceiling! Breakfast was delicious and plenty of it, the service (always with a broad smile!) was excellent, espresso machine in the room and it was a quiet and easily accessible location - 2nd stop on the orange line boat from the airport, EURO15 per person, one way. Highly recommend.