TripAdvisor traveler rating

1864 reviews
Ranked #36 of 729 hotels in Moscow
"Travelers Choice 2021" Travelers Choice 2021

Traveler rating

Excellent
1315
Very Good
349
Average
96
Poor
50
Terrible
54

Type of traveler

Business
816
Couples
444
Solo travel
109
Family
208
Friends getaway
148

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
5.0

Travelers’ tips to help you choose the right room

  • try the ferryboat by Radisson for lovely trip in river (elshammaa)
    5.0
    2021-09-19
  • beautiful hotel, Food amazing, great location (rgallon27)
    4.0
    2021-07-07
  • Take a cruise and come back for a drink and you will Experience the best things in this facility (BobN460)
    2.0
    2021-06-15
  • We had a great room with a view. Don't know about other rooms. (64KarenG)
    5.0
    2020-08-12
  • Rooms in front of the Lake Moscova are splendid views (Cthioune2019)
    4.0
    2019-10-21

Traveler reviews

  • "Excellent hotel!!"

    • Reviewed: 2018-12-21
    • Trip type: Friends getaway

  • This is a first class hotel and has renewed my faith in the Radisson hotel group. We were very impressed with the level of service and cleanliness standards. The room was amazing! We had a great sleep in the super comfy bed

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    • radisson_royal, Генеральный директор at Radisson Collection Hotel Moscow, responded to this review 2018-12-22

    • Dear guest, Thank you for staying at Radisson Royal Hotel, Moscow and leaving such a positive review. Let us also thank you for giving such a high rank to the quality of service and a good note about our rooms. It’s always great pleasure to know, that our guests consider us corresponding to the highest standards of the industry. It will be a great honor to be your host again on your next visit to Moscow! Best Regards, Stanislav Kondov General Manager

  • "Top notch hotel"

    • Reviewed: 2018-12-13
    • Trip type: Business

  • I stay regularly at the Radisson Royal and am never disappointed. Comfortable rooms, excellent buffet breakfast, proximity to stores and restaurants. Staff is friendly and efficient. Would recommend to anyone.

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    • radisson_royal, Генеральный директор at Radisson Collection Hotel Moscow, responded to this review 2018-12-14

    • Dear guest (I1146VHchriss) , Thank you for choosing Radisson Royal hotel, Moscow, and for your feedback. Please accept our special thanks for such the positive assessment of comfortable rooms, excellent buffet breakfast, restaurants and friendly staff. Comments like yours inspire us to work with even better enthusiasm and passion! We will be sincerely happy to welcome you again at Radisson Royal Hotel, Moscow! Best Regards, Stanislav Kondov General Manager

  • "Perfect hotel"

    • Reviewed: 2018-12-09
    • Trip type: Business

  • The hotel was great with its design, staff, cleanliness and breakfast. The only issue may be the distance to metro, but it was eventually better for me as I learned that taxis are convenient in Moscow. Highly recommended!

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    • radisson_royal, Генеральный директор at Radisson Collection Hotel Moscow, responded to this review 2018-12-10

    • Dear guest (Voyager31399726377), Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! We are happy to find out that you enjoyed your stay with us. Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

  • "Great Historical Hotel"

    • Reviewed: 2018-11-15
    • Trip type: Business

  • This is historical hotel not far form the city center. It has great view to Moscow City. Very comfortable room with soft bed linen and absolutely quiet inside which made very deep sleep. I would definitely stay there again.

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    • radisson_royal, Генеральный директор at Radisson Collection Hotel Moscow, responded to this review 2018-11-15

    • Dear guest, Thank you for choosing Radisson Royal Hotel, Moscow, for your stay and leaving such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests, which frames the standards of our services, security level and price range accordingly. We sincerely hope to welcome you again on your next visit at Radisson Royal Hotel, Moscow! Kind Regards, Stanislav Kondov General Manager

  • "The most "Russian" hotel in best way to express it"

    • Reviewed: 2018-10-22
    • Trip type: Business

  • This hotel combining European high-level and luxury with Russian hospitality and charm. All the rooms are really big, stuff is doing great job, you will have awesome breakfast here and everyone will be charming! If you want to know Russia as a country - this place is best place to do so

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    • radisson_royal, Генеральный директор at Radisson Collection Hotel Moscow, responded to this review 2018-10-22

    • Dear guest, Thank you for choosing Radisson Royal Hotel, Moscow, and submitting such a positive feedback! Please accept our special thanks for such the positive assessment of our staff. Comments like yours inspire us to work with even better enthusiasm and passion! We will be sincerely happy to welcome you again at Radisson Royal Hotel, Moscow! Best Regards, Stanislav Kondov General Manager

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