Radisson Collection Hotel, Grand Place Brussels - TripAdvisor traveler rating

tripadvisor rating 4.0 338 reviews
Ranked #82 of 220 hotels in Brussels
"Travelers Choice" Travelers Choice

Traveler rating

Excellent
162
Very Good
72
Average
36
Poor
37
Terrible
31

Type of traveler

Business
60
Couples
83
Solo travel
12
Family
80
Friends getaway
16

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
3.5
Cleanliness
4.0

Travelers’ tips to help you choose the right room

  • Great location , a couple of minutes stroll to the main tourist areas . Good food court too, right opposite the hotel , called Wolfs. (twizandlew)
    5.0
    2023-06-30
  • There is a convenient parking garage which is however not suitable for vans. (Hermes_NL)
    3.0
    2023-06-11
  • Only good thing with the property is that it is on the center. Easy to walk central points. (DenizErsoy)
    2.0
    2022-10-26
  • be aware that some rooms face roofed courtyard which means you can't get fresh air in the room (Mads P)
    3.0
    2022-09-14
  • book else where!!! (Snamxlik)
    1.0
    2022-08-14

Traveler reviews

  • "Very lovely and cozy hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-28
    • Trip type:
  • Very lovely and comfortable hotel. The staff was also very friendly and helpful. I really liked the my room. I liked that the shower gel and shampoo were in a big refillable dispenser bottles, so I wouldn't waste small one-time bottles.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-09-29
    • Dear Viljar, Thank you for positively reviewing your time at our hotel. We are delighted to hear that you found our hotel lovely and comfortable, and that our friendly and helpful staff made a positive impression on you. It's great to know that you appreciated the eco-friendly approach with our refillable dispenser bottles for shower gel and shampoo, contributing to less waste. Once again, thank you for your kind words and we hope to welcome you back in the near future. We look forward to welcoming you again. Best regards, Radisson Collection Hotel, Grand Place Brussels

  • "Great experience!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-25
    • Trip type: Couples
  • We stayed 1 night. Staff were extremely helpful and polite. The room and hotel was very clean. The bed was very comfortable, very good night sleep! Parking was easy and well priced. I would highly recommend!

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 4.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-09-27
    • Dear Demi, Thank you very much for this kind review of your stay. We are thrilled to hear that our helpful and polite staff made a positive impression on you. It's great to know that you found our hotel to be very clean and appreciated the comfortable bed, ensuring a good night's sleep. We're also glad that you found our parking to be easy and well-priced. Thank you for your high recommendation, and we hope to welcome you back for another enjoyable stay in the future. We look forward to welcoming you back on a future occasion. Best wishes, Radisson Collection Hotel, Grand Place Brussels

  • "Good central hotem in Brussels"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-12
    • Trip type:
  • Great central hotel in Brussels, with wonderful facilities, I was a little disappointed with the staff over un prepared rooms as they were missing some essentials such as drinking glasses for example. Also felt like the rooms were only reserved for the guest on arrival, which made check-in quite slow. On-site parking but with limited hight.

    • 3.0
      Value
    • 5.0
      Location
    • 3.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-09-17
    • Dear Guest, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you appreciated our central location and wonderful facilities. Our hotel's prime location allows guests to easily explore the city and enjoy nearby attractions, such as the Grand Place and various cultural venues. We apologize for any inconvenience you experienced during your stay, particularly with the room preparation and check-in process. Sometimes when guests arrive early the rooms may be cleaned but some items are yet to be replaced. Nevertheless, we strive to provide a seamless experience for our guests, and we will address these concerns with our team to ensure improvements are made. Regarding the on-site parking, we understand the height limitation may not be suitable for all vehicles, but we do our best to accommodate as many guests as possible within the constraints of our parking facility. We hope to have the opportunity to welcome you back for an even better stay in the future. Kind regards, Radisson Collection Hotel, Grand Place Brussels

  • "Excellent"

  • tripadvisor rating 5.0
    • Reviewed: 2023-09-09
    • Trip type: Family
  • Great location, really nice clean hotel. Exceptional value for money. We spent a long weekend in brussels the staff is very helpful, the hotel overall is very well taken care of., modern decoration, quite room very comfortable bed

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-09-10
    • Dear Guest, Thank you for reviewing your recent stay at our hotel. We are delighted to hear that you appreciated our great location, clean facilities, and exceptional value for money. It's fantastic to know that our modern decor, comfortable bed, and quiet room contributed to your enjoyable long weekend in Brussels. Our team takes pride in providing excellent service, and we are glad that you found our staff to be helpful. We look forward to welcoming you back for another memorable stay in the future. We look forward to seeing you again in the future. Best wishes, Radisson Collection Hotel, Grand Place Brussels

  • "Exceptional"

  • tripadvisor rating 5.0
    • Reviewed: 2023-08-20
    • Trip type: Family
  • Your stars are your staff. We always thought Asian hospitality is the best. But now we are thinking European hospitality is overtaking that because we felt they are more genuine to make us feel comfortable rather than treat it as just a job.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-08-22
    • Dear Abdul, Thank you very much for this kind review of your recent stay. It was a pleasure to receive your positive feedback regarding our location and rooms. Ensuring the comfort of our guests is a top priority, so we are especially pleased to know that you were satisfied in this respect. We look forward to welcoming you back on future occasions. Best wishes, Radisson Collection Hotel, Grand Place Brussels

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