TripAdvisor traveler rating

tripadvisor rating 4.0 132 reviews
Ranked #77 of 214 hotels in Brussels
GreenLeader Silver Travelers Choice 2022

Traveler rating

Excellent
78
Very Good
29
Average
7
Poor
12
Terrible
6

Type of traveler

Business
23
Couples
37
Solo travel
3
Family
27
Friends getaway
9

Rating summary

Location
5.0
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Do not stay at this hotel and take your business somewhere where staff can act respectfully. (SarahParisLyon)
    1.0
    2021-11-18
  • Cross the street to have some food at Wolf, the food court. (Haissi)
    4.0
    2021-10-03
  • The hotel is perfectly located in the city center, close to the grand place (5 min walking) and to the main shopping streets. (CamillaMagg)
    5.0
    2021-06-27

Traveler reviews

  • "Excellent Concierge service"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-27
    • Trip type:
  • Our family stayed in Brussels for 3 nights for a wedding. The chief concierge Gregory Vanbulck was exemplary and deserves special mention! He arranged transport and advice in abundance and with high efficiency and was key to our excellent stay. This started before we even got to the hotel. We had the premium suite which had a very convenient table and was very spacious for 2 kids. Excellent location. Would highly recommend.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Great hotel in Brussels"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-20
    • Trip type:
  • Very nice hotel! Great location In Brussels. The staff was amazing and very kind. There was a gentleman in the breakfast area that was pretty rude to guests but other than him, people are amazing!! We got to see much of the city from This great central location!

    • 4.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
  • "A REAL SURPRISE"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-10
    • Trip type:
  • This is a superb hotel, a real 5 stars. Service is impecable, rooms are modern, with high quality amenities. Breakfast is excellent, everything fresh and first quality. They also have a very decent gym. The web page does not show how nice this hotel is and all the facilities.

    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Service
  • "Excellent short break in Brussels"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-05
    • Trip type:
  • Can’t recommend the hotel enough. Absolutely loved everything about it. Particularly the restaurant and the gym! The rooms where well appointed, modern and also had a coffee making facilities. Loved the fact that there where 3 different pillows on the bed, just like home!

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Lovely stay"

  • tripadvisor rating 5.0
    • Reviewed: 2022-06-04
    • Trip type:
  • Very nice property. The staff is very good. We thoroughly enjoyed our visit. The location is excellent, very near to Grand place. The reception team and the concierge were very good and prompt with the request for guidance and direction.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
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