Radisson Collection Hotel, Grand Place Brussels - TripAdvisor traveler rating

tripadvisor rating 4.0 285 reviews
Ranked #91 of 214 hotels in Brussels
"GreenLeader Silver" GreenLeader Silver

Traveler rating

Excellent
133
Very Good
63
Average
29
Poor
34
Terrible
26

Type of traveler

Business
49
Couples
72
Solo travel
10
Family
62
Friends getaway
15

Rating summary

Location
4.5
Sleep Quality
4.0
Rooms
4.0
Service
4.0
Value
3.5
Cleanliness
4.0

Travelers’ tips to help you choose the right room

  • Only good thing with the property is that it is on the center. Easy to walk central points. (DenizErsoy)
    2.0
    2022-10-26
  • be aware that some rooms face roofed courtyard which means you can't get fresh air in the room (Mads P)
    3.0
    2022-09-14
  • book else where!!! (Snamxlik)
    1.0
    2022-08-14
  • If you are looking for a hotel to stay in the very center of Brussels, where everything is practically walking distance away, then stay here (anna k)
    5.0
    2022-08-04
  • Do not stay at this hotel and take your business somewhere where staff can act respectfully. (SarahParisLyon)
    1.0
    2021-11-18

Traveler reviews

  • "Naji.sergi @eeas .Europa.eu"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-23
    • Trip type: Business
  • It’s ok thank you I like this hotel the location is fantastic and I always come to thi sJoel when I’m in Brussels no Big thanks to Mr lambert at the but asking us to write 200 words at the end is too much reception merci

    • 5.0
      Rooms
    • 4.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Cleanliness
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-05-25
    • Dear Sergi, Thank you for taking the time to share your feedback. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. We have taken note of your remark and are concerned you didn't feel as comfortable as we would have liked. Our team are on hand to assist with anything you may need and regret you did not make us aware at the time so that we may have found a solution We hope to welcome you back on future occasions. Best wishes, Radisson Collection Hotel, Grand Place Brussels

  • "Great stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-06
    • Trip type: Business
  • Great stay Great location close to everything very professional staff enjoyed our stay and will come back if in Brussels any time. Rooms are comfy. Would have liked to be able to open the window though for fresh air.

    • 4.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-05-09
    • Dear Muriel , We are pleased you enjoyed your stay, but regret the issue you encountered. Please do not hesitate to inform our reception of any concerns such as this as we will do our best to find an adequate solution for your comfort. Radisson Collection Hotel, Grand Place Brussels

  • "Perfect stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-05-02
    • Trip type: Family
  • We had a lovely stay at the Radisson during our trip to Brussels. The main sights are within easy reach op the hotel. We will certainly return again. Our family room was very clean and spacious. Very nice stuff.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-05-04
    • Dear Nic, Thank you for such a positive review. We are so pleased you enjoyed your stay and that we were able to meet all of your expectations. Thank you for mentioning our central location; we are delighted to know that you found this to be ideal. We look forward to welcoming you back on a future occasion. Best wishes, Radisson Collection Hotel, Grand Place Brussels

  • "Great hotel at ideal location"

  • tripadvisor rating 5.0
    • Reviewed: 2023-04-28
    • Trip type: Couples
  • The hotel is centrally located at walking distance to the main sights . Room was clean and spacious . The cost is very reasonable. The buffet breakfast was good . The lighting in the corridors was a bit dim but otherwise no other complaints . Would definitely recommend

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 4.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-04-30
    • Dear , We are glad to know your stay with us was great and that you intend to return. It is a pleasure to know that our strategic location helped make your stay enjoyable and that you appreciated our competitive rates. However, we regret that we did not completely meet your expectations and have noted your comments. Your comfort is very important to us so please do not hesitate to request anything that you may need that could help make your stay more comfortable. Radisson Collection Hotel, Grand Place Brussels

  • "Great hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-04-24
    • Trip type: Business
  • I can't say I would have paid for this hotel myself ($300 a night is expensive) but it was a great place to stay. All of the staff was very friendly and helpful, and the entire hotel was really clean.

    • 5.0
      Rooms
    • 3.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Hotel- cmanager, Owner at Radisson Collection Hotel, Grand Place Brussels, responded to this review 2023-04-25
    • Dear Russell, Thank you for this review of your recent stay. We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay. Our rates can vary depending on availability and the period of the year, we do, however, try to keep them as competitive as possible. We look forward to welcoming you back in the future. Kind regards, Radisson Collection Hotel, Grand Place Brussels

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