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Gary , who leads the concierge service, makes the hotel a most welcoming place to visit when in Manchester for business. Thanks once again , and till the next x
Wow this hotel exceeded expectations massively, what a place. Beds so comfy staff very friendly facilities amazing, clean and food great. Not a single bad word to say about the place. Even got a free room upgrade and a girl came to the room with a birthday cake for my wife’s 40th and sang happy birthday to her. Stayed in lots of hotels in my life and this was head and shoulders above the rest.
One of my favourite hotels in Manchester. The service from Cole is one to remember. I felt like a valued member and that my experience mattered. My friends also are happy with the stay. The hotel room and the spa are always top notch. Can’t wait to be back
Great customer service and hotel fits the atmosphere we were looking for