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Radisson Blu Hotel & Residence, Nairobi Arboretum - TripAdvisor traveler rating
(1773 reviews) Ranked #5 of 496 hotels in Nairobi
Rating summary
- Location
- Sleep Quality
- Rooms
- Service
- Value
- Cleanliness
Room tips
There is a park next to the hotel, in which you can enjoy nice morning walk.(Bader76)
Have sauces readily available on the table and Staff to indicate turn around time. (Siduduzo N)
Only use reputable trips from hotel(PJMS2014)
The early bird catches the worm! Rise up and have your peaceful breakfast.(Ernest O)
Try the Indian food (richardwaus)
Traveler reviews
"BRUNCHMAS"
2025-12-25
We came for the brunchmas and it exceeded my expectations. From the vast variety of food, endless cocktails. I got value for my money for sure. Our waitress Alice Wanjiru was very efficient. We loved her service completely. The band was a nice way of entertainment.
"Room experience"
2025-12-15
My stay was exceptional my room was always clean and tidy thanks to jemimah .my sleep was comfortable nice pillows there .the ambience ooh wow.
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Dorah Mshai, Guest Services / Front Office at Radisson Blu Hotel & Residence, Nairobi Arboretum, responded to this review
Dear ALEX W We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Dorah Mshai Front Office Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
"Room experience"
2025-12-14
I had wonderful stay most definitely i will come back. My room was clean thanks to my room attendant jemimah who made my stay comfortable and memorable. My sleep was also comfortable.
- Rooms
- Value
- Sleep Quality
- Location
- Cleanliness
- Service
Dorah Mshai, Guest Services / Front Office at Radisson Blu Hotel & Residence, Nairobi Arboretum, responded to this review
Dear Trip06809218959 Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Jemmimah. It is always a pleasure to have you as our guest and we look forward to welcoming you back. Sincerely, Dorah Mshai Front Office Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
"Nice hotel in Nairobi"
2025-12-13
The hotel standers and design is outstanding. The employees are professional and helpful. The suite is specious, equipped with all requirements, and in very good condition like new. Security is very high in this hotel. The balcony overlooking the nearby park. I really enjoyed the stay there.
"Amazing experience with great encounters with the staff"
2025-12-10
The hotel is really fantastic, very friendly staff and perfect rooms with probably one of the best breakfast in all of Africa..The variety is second to none. The staff is going out of there way even when no one is Watching and take pride in being part of the Hotel, One House cleaning staff assisted me and just as I was about to leave he just asked me if I would mind scanning a link which to give my review.. I was surprised with the attention to detail and taking his tasks so seriously apart from being a really good representation for the Hotel.
- Rooms
- Value
- Sleep Quality
- Location
- Cleanliness
- Service
Dorah Mshai, Guest Services / Front Office at Radisson Blu Hotel & Residence, Nairobi Arboretum, responded to this review
Dear OnAir787461 Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and we all look forward to welcoming you back. Sincerely, Dorah Mshai Front Office Manager Radisson Blu Hotel & Residence, Nairobi Arboretum