An absolutely lovely stay from checking in to checking out. The staff were incredibly attentive with any interaction I had with them and nothing but kind (special shoutout to the entrance security for somehow always recognising me and putting a smile on my face). Located away from the busy hussle and bussle of the city, but not so out the way that it's inconvenient, the hotel is located on a quiet road right next to the cities Arboretum (stay includes free access, well worth a walk around, especially after a long flight) and provides a peaceful nights sleep every night. The room itself was huge with amenities aplenty. Room service ensures the room was kept clean and restocked daily and didn't touch any of my personal belongings. Free and fast WiFi throughout the entire hotel complex. International plug sockets and bedside charging, as well as a big beautiful bathroom (loved the shower!) I didn't use the kitchenette provided but it was well stocked should you choose to. The bed itself was perfectly comfortable for me. Breakfast was hassle free with plenty of options (including gluten free). I would be more than happy to stay here again, thank you for a wonderful experience!

Top, server by a very hospitable host Snaidah

Great service in our event at the meeting (End Malaria). Special thanks to Lucy Nduati and Michael for their spectacular service

The hotel is the best hotel in Nairobi . Starts withe the location The room the bad . But the strongest point of the hotel is it's team . Front desk yevvion Ireland and Doreen. The restaurant team the fron door and security all doing there job with full attention and high professionalism.

Great and amazing service at Fire lake restaurant and we were served by Lucy Nduati the supervisor