TripAdvisor traveler rating

This hotel definitely gives you a feeling of exclusivity. Everything from the entrance of the hotel to the rooms lives up to a very high standard. The entire staff know how to make your stay a little extra special and lastly but very important the hotel is situated at a great location with everything basically within walking distance.

A really nice hotel. Well located near all the sights. Very helpful and friendly staff. The hotel was extremely clean. The breakfast was excellent with a wide choice of hot or cold food and a selection of beverages.

We came to Madrid to visit the art museums. The location of the hotel is excellent, since we could walk to the museums. Our junior suite was spacious with every amenity we needed. We had a package with breakfast included, and Gloria, our server, was friendly and remembered our preferences after our first day. We also loved the restaurant for drinks and dinner. David was our server and we loved talking and laughing with him. The food at both breakfast and dinner was superb. Adrian, the F&B manager, is a complete hospitality professional. Everyone at the front desk answered each request cordially. The hotel is beautifully decorated with live orchids. Overall, we had an outstanding stay.

Went with my husband and anotther couple. Stayed for four nights. Rooms were really nice and clean. Very good breakfast. Great spa. All the staff were super nice and helpful. Would definatly stay there again.

THE BEST HOTEL IN MADRID !! in terms OF EVERYTHING. EVERY DETAIL IS VERY WELL PERFORMED. Good Price, great location and the most Important. The best Staff !!! They make you feel at home. When they received you. They are so helpful in every aspect. You have WATER in the room waiting for you. You don’t have the cleaning lady making noise so you get up early. The restaurant it’s great. But the breakfast it’s THE BEST OF ALL !!! LETICIA ITS TOP !! I don’t know how she can attend so many people so good.