TripAdvisor traveler rating

tripadvisor rating 4.5 1016 reviews
Ranked #1 of 58 hotels in Kayseri
"Travelers Choice 2022" Travelers Choice 2022

Traveler rating

Excellent
794
Very Good
147
Average
33
Poor
16
Terrible
26

Type of traveler

Business
381
Couples
128
Solo travel
60
Family
281
Friends getaway
93

Rating summary

Location
5.0
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • 15 minutes to airport , transportation is very easy and quick with taxi , also affordable. (411tubau)
    5.0
    2023-02-05
  • Corner suites have great views!! (zeinae268)
    5.0
    2021-08-28
  • high level rooms would take less city noise, although still all rooms are well insulated. (331esatt)
    5.0
    2020-08-11
  • Higher floor (gt365)
    4.0
    2020-02-11
  • All rooms are of high standard (nickbhai70)
    5.0
    2019-12-13

Traveler reviews

  • "Comfortable and nice"

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-05
    • Trip type: Family

  • We were very pleased to stay in this hotel . New hotel with clean rooms with friendly , welcoming staff . It is very close to mount Erciyes, there are shuttles between mountain and the hotel daily . Breakfast is very good, dinners as well. We will be happy to come back ! Our guest relations manager Ms Meryem is incredibly helpful , with a great support at all times.

    • Maryam Pargoshati, Diğer at Radisson Blu Hotel Kayseri, responded to this review 2023-02-06

    • Dear Guest, thank you for choosing Radisson Blu Hotel for your stay in Kayseri. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. It is also we are grateful to read your positive comments about our hotel. That was really nice to meet you and we hope that in the near future we’ll have the pleasure of welcoming you back to our hotel! Best regards, Maryam Pargoshati - Guest Relations

  • "Perfect guest relations / perfect staff"

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-01
    • Trip type:

  • We had a wonderful week there with our 8 yo daughter and friends . Everyone working in the hotel were super helpful and they made our stay a perfect one . Especially Maryam Hanim from Guest Relations was quite nice and sorted out any problems we had immediately . The roof restaurant has delicious food and it was nice to reach to good food without going outside . Big but compact , clean hotel with a very lovely staff. We totally recommend the hotel to anyone .

    • Maryam Pargoshati, Diğer at Radisson Blu Hotel Kayseri, responded to this review 2023-02-02

    • Dear Guest, thank you for choosing Radisson Blu Hotel for your stay in Kayseri. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. It is also we are grateful to read your positive comments about our hotel. That was really nice to meet you and we hope that in the near future we’ll have the pleasure of welcoming you back to our hotel! Best regards, Maryam Pargoshati - Guest Relations

  • "Perfect stay"

  • tripadvisor rating 5.0
    • Reviewed: 2022-11-28
    • Trip type: Business

  • Stay was great. Room was fantastic. Staff spoke English and Bekir especially was very helpful when I needed it. Would absolutely stay here again. Location is center to the entire city. Rooms are clean and spacious. Junior suite layout is perfect with a great city view.

    • Maryam Pargoshati, Diğer at Radisson Blu Hotel Kayseri, responded to this review 2022-11-29

    • Dear Guest, Thank you for choosing Radisson Blu Hotel and for taking the time to review us through TripAdvisor. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Guest comments such as yours are our most valuable means of continuing, and achieving as well as maintaining service excellence. I will share your comments with our team and I am certain they will be encouraged by your remarks. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations

  • "Best Facility and Breakfast in Kayseri"

  • tripadvisor rating 5.0
    • Reviewed: 2022-11-01
    • Trip type: Couples

  • We had a pleasant stay in this wonderful hotel when we landed in Kayseri. Room is big, clean and very nice. Bathroom is also big and very clean. Breakfast was superb. The location of this hotel is perfect. It is just walking distance to the castle and bazaar.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Maryam Pargoshati, Diğer at Radisson Blu Hotel Kayseri, responded to this review 2022-11-01

    • Dear Guest, Thank you for choosing Radisson Blu Hotel and for taking the time to review us through TripAdvisor. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Guest comments such as yours are our most valuable means of continuing, and achieving as well as maintaining service excellence. I will share your comments with our team and I am certain they will be encouraged by your remarks. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations

  • "Fantastic place to stay near the airport "

  • tripadvisor rating 5.0
    • Reviewed: 2022-10-04
    • Trip type: Family

  • Stayed here one night. The hotel exceeded my expectations, fantastic service from Burak at the front desk. Genuine, Friendly and helpful! He is an asset to the hotel. We arrived earlier, he told us where we could have lunch in the nearby mall and come back in 30mins. The location is amazing, right next to the very good Forum mall where we ate very nice food very cheap. There's also a nice underground bazaar about 5mins away. The pool are very good and had a sauna, steam room etc and it was Rooms were immaculate and quite large, no complaints here, the views amazing. I'd love to return

    • Ahmet Kilavuz, Diğer at Radisson Blu Hotel Kayseri, responded to this review 2022-10-05

    • Dear Guest, Thank you for choosing Radisson Blu Hotel and for taking the time to review us through TripAdvisor. We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. Guest comments such as yours are our most valuable means of continuing, and achieving as well as maintaining service excellence. I will share your comments with our team and I am certain they will be encouraged by your remarks. We hope that in the near future we’ll have the pleasure of welcoming you back to Radisson Blu Hotel Kayseri. Best regards, Maryam Pargoshati - Guest Relations

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