Documents, downloads, and resources to help you plan and prepare for your stay
Here you will find the documents and resources you need to plan your stay with confidence, including practical information, hotel policies, and helpful guides.
Browse and download what you need before you arrive, so everything is ready and you can make the most of your time in central Istanbul from the moment you check in.
General deals and offers terms and conditons
Find more information about our booking terms and conditions. Individual hotel deals are subject to their own terms and conditions, which can be found in the rate details and on the individual deal's page.