Radisson Blu Hotel & Convention Centre, Kigali - TripAdvisor traveler rating
(2044 reviews) Ranked #1 of 311 hotels in Kigali
Rating summary
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- Value
- Cleanliness
Room tips
Just come is the best first step to discover Rwanda(moyiedibe)
There’s even a “pillow menu” to make sure you have the right kind of pillow for your sleep style!!(anonymous3291)
Be aware that security is a priority here and you pass through security to enter the grounds and to enter the lobby.(Linda M)
Maybe an extra blanket that would be nice(Edmund W)
Keep the good services you are offering(Mogaji A)
Traveler reviews
"Excellent"
2025-11-18
Please keep up the excellent service Staff were courteous and disciplined Environment is serene and good for business and social meetings
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Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear constenglimited Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali
"Lounge bar"
2025-11-17
Good hôtel. Near the convention center. Good Food. I have been well treated by Léo at the lounge bar. Good servis at the reception
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Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear Sami Z Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali
"The service was excellent, the staff were attentive and friendly, and the overall ambience was elegant and welcoming."
2025-11-16
Amazing brunch at Radisson Blu Kigali! The food was delicious, the live music created a great vibe, and the service was excellent. My friends and I had a wonderful time highly recommended.
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Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear Uwitonze C Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali
"Such a beauty!"
2025-11-10
I enjoyed my stay at this hotel. Great amenities, easy access to everything and great friendly staff! It felt like home.
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Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear Auspicious N Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali
"Access Budget Business Trip"
2025-11-04
The Venue was excellent and security wise very professional. Enjoyed staying at the Hotel, good location for our meeting. Easy to locate from air point
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- Value
- Sleep Quality
- Location
- Cleanliness
- Service
Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear sinkala Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali