Radisson Blu Hotel & Convention Centre, Kigali - TripAdvisor traveler rating

tripadvisor rating 5.0 1662 reviews
Ranked #1 of 168 hotels in Kigali
Travelers Choice Best of the Best Travelers Choice Travelers Choice

Traveler rating

Excellent
1414
Very Good
190
Average
29
Poor
17
Terrible
12

Type of traveler

Business
1238
Couples
71
Solo travel
77
Family
90
Friends getaway
86

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
5.0

Travelers’ tips to help you choose the right room

  • All services at the hotel are just good. (Mautle S)
    5.0
    2023-11-28
  • Try the Kigali Cobbler, a drink made with banana wine (Navigator23584921932)
    3.0
    2023-11-08
  • Nice place (Scenic01320835683)
    5.0
    2023-11-05
  • Try the whole tilapia and the draft beer (Charles K)
    5.0
    2023-10-24
  • Nice pool and Gym are on 5 stars standard. (983gates)
    5.0
    2023-10-19

Traveler reviews

  • "6 nights in Radisson blue"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-30
    • Trip type: Couples
  • "We stayed at the Radisson Blu Kigali for 6 nights. We arrived at 8 AM, and the hotel staff “Peace”greeted us warmly with a smile. When we inquired about an early check-in, she graciously allowed us to enter our room immediately (thanks, Peace, for the Rwandan hospitality). By the way, the people of Rwanda are kind and generous. Later, we met Sharon from guest relations, who provided us with a lot of assistance, guiding us to places and tourist destinations (thanks, Sharon). I shouldn't forget Sonia and Rose, who warmly welcomed us every day in the business lounge, and Shadia in the restaurant. Honestly, the entire staff at Radisson Blu is fantastic. "Reflecting on the staff made me inclined to describe the hotel. Their exceptional service truly defines the experience at the Radisson Blu." let me describe the location. The hotel is situated in an upscale area opposite the convention center, less than 3 kilometers from the city center. The area is very safe and secure at all times. Our room was executive room with a view and lounge access ,is reasonably spacious, though I expected it to be a bit larger. It's clean, with a fantastic view, a balcony, and access to the business lounge, but the price is a bit high, I considerit as standard room . I really recommend this hotel as 5 stars hotel in Kigali.

    • Nanda Kumar, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review 2023-11-30
    • Dear Eman S We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Radisson Blu Kigali

  • "High Skills"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-28
    • Trip type:
  • Radisson Blue kigali hotel and convention center is Among the best place to stay in African. Thanks Rwanda for making the city so welcoming.. Staff at the hotel are so disciplined with best knowledge of customer services. Merci to you Gloria for your professionalism.

    • Nanda Kumar, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review 2023-11-29
    • Dear Mckay M Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors especially Gloria from room service. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Hotel Management Radisson Blu Hotel & Convention Center, Kigali

  • "The Great"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-28
    • Trip type:
  • Comfortable rooms and yummy food at the hotel. I appreciate the services at Radisson Blue hotel Kigali!!!!!!!!!!!!!!!!!!!!!!!! Gloria is the best at room service coordination...thanks to the hotel management for hiring such a great staff.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Nanda Kumar, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review 2023-11-29
    • Dear Mautle S Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors especially Gloria from room service. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Hotel Management Radisson Blu Hotel & Convention Center, Kigali

  • "Congratulations "

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-23
    • Trip type:
  • The experience was excellent. Rooms very clean and nice . Staff very helpful courteous and engaging . I specially want to recognize Albas who was extremely professional and helpful . Sharon and Frank were always willing and able to deliver a high quality service. Well done to the entire Kigali RADISSON team.

    • Nanda Kumar, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review 2023-11-24
    • Dear Geraldine L We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Radisson Blu Kigali

  • "Happy to get service from hotel "

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-21
    • Trip type:
  • Bed was like sleeping in water, it is wonderful and i would request to experience the best hotel. Food and staff behaviour was outstanding like the place and was actually roaming hotel to look around the Wonderful hotel and wonderful people.

    • Nanda Kumar, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review 2023-11-22
    • Dear Curious49677813996 We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us. Warm Regards, Hotel Management Radisson Blu Hotel & Convention Center, Kigali

See all reviews at TripAdvisor

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

© 2014 TripAdvisor LLC