Radisson Blu Hotel & Convention Centre, Kigali - TripAdvisor traveler rating
(2063 reviews) Ranked #1 of 319 hotels in Kigali
Rating summary
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- Sleep Quality
- Rooms
- Service
- Value
- Cleanliness
Room tips
Keep the good services It was amazing cleaness and good staff with kindness (GrandTour67321248347)
The big screen by the pool made watching F1 really memorable.(Explore43841796163)
Just come is the best first step to discover Rwanda(moyiedibe)
There’s even a “pillow menu” to make sure you have the right kind of pillow for your sleep style!!(anonymous3291)
Be aware that security is a priority here and you pass through security to enter the grounds and to enter the lobby.(Linda M)
Traveler reviews
"Dinner time with my friends"
2025-12-23
Hello RADISSON BLUE. I want to appreciate the service expert name jolly and she gave me a good service and she was so friendly she has passion in this and the food was amazing and Thierry he gave us a tasty drink hopefully we will come back we had an amazing experience
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Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear Uwase A Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali
"Dinner time"
2025-12-23
Hello,according to the experience I had in radisson blu Jolly gave me the good service I had an amazing time because of her ,all thanks to her.she’s an amazing person after all hopefully I will come back
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Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear Mika Nice N Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali
"Izuba SPA visit"
2025-12-20
The services at Izuba SPA is just wow. Thanks to the Best coaches ever, Gusata and Razia. Plus all staff in Massages room. SURTOUT all clean.
"Top- notch hospitality at the Lounge bar"
2025-12-18
⭐️⭐️⭐️⭐️⭐️Outstanding service at the Lounge bar! The staff were attentive , friendly, and made my night. Top- notch hospitality especially Fred& Jolly! Would definitely come back for the vibe and service 💯 “
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Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear Umuhoza K Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali
"I experience in having good workout at the same time nice place, where was good equipment to use and peaple to work out"
2025-12-17
Yes, it was and i really get what i wanted and i did enjoyed it. Staff Helped me with a very good service The songs wos smoothly and good and also the smell was nice
- Rooms
- Value
- Location
- Cleanliness
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Nora Jambazian, Guest Services / Front Office at Radisson Blu Hotel & Convention Centre, Kigali, responded to this review
Dear GrandTour67321248347 Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Convention Center, Kigali. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Convention Center, Kigali, I look forward to welcoming you back. Sincerely, Nora Jambazian Front Office Manager Radisson Blu Hotel & Convention Center, Kigali