Radisson Blu Hotel, Cluj - TripAdvisor traveler rating

tripadvisor rating 5.0 66 reviews
Ranked #2 of 74 hotels in Cluj-Napoca

Traveler rating

Excellent
58
Very Good
7
Average
0
Poor
1
Terrible
0

Type of traveler

Business
23
Couples
9
Solo travel
4
Family
7
Friends getaway
2

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
5.0
Service
5.0
Value
4.5
Cleanliness
5.0

Travelers’ tips to help you choose the right room

  • Parking available. (LuliaMaria)
    5.0
    2023-09-28
  • Avoid 316 because of poor noise insulation. (Nina C)
    4.0
    2023-07-22
  • Visit the Japanese restaurant in the hotel! (dimanb)
    5.0
    2023-06-19
  • Parking is not included in the price of the room (Anda R)
    4.0
    2022-08-19

Traveler reviews

  • "Holiday"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-22
    • Trip type: Family

  • An excelent experience with my son, we are delighted. Looking forward to come back to you.Everything high quality, clean and smart. Breakfast very good and plenty of it. Congtratulations for your business.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Corina Dobre, Sales at Radisson Blu Hotel, Cluj, responded to this review 2023-11-23

    • Dear Ms. Egri Andrea, Thank you for taking the time to share your experience with us. Our guest satisfaction is our main goal and we are delighted to see that your have enjoyed your stay with us. Thank you for your appreciation our location, facilities and overall service. We look forward to welcoming you and your son back soon at Radisson Blu Hotel, Cluj. Kind regards, Rareș Mare Guest Relations Supervisor

  • "A superb addition to high end hotels in Cluj"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-21
    • Trip type:

  • A fantastic, relatively new hotel for Cluj - this was my first stay at this hotel - it was recommended to me by a friend. The staff are outstanding - professional, welcoming, polite; they clearly take pride in their work & workplace. The hotel is fitted out to a very high standard, everything is modern, well planned and functions as it should. The welcoming bedrooms and public spaces are spotlessly clean and well maintained. The lounges and bar are exceptionally nice, spacious and well appointed. The reception is well staffed & positioned to afford discrete security. It is in a great location with an easy, level walk to the central park and old town. I look forward to returning.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Corina Dobre, Sales at Radisson Blu Hotel, Cluj, responded to this review 2023-11-23

    • Dear Roam, Thank you for being our guest and for your wonderful feedback. We are thrilled to hear that the staff was helpful during your stay and everyone made you feel welcomed. At our hotel, we pride ourselves on providing excellent customer service and value feedback from our guests. Thank you so much for all of your wonderful words, for the appreciation of the location, the service and staff interaction. We appreciate your support and hope to have the opportunity of welcoming you back soon. Best regards, Rareș Mare Guest Relations Supervisor

  • "Great business stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-20
    • Trip type: Business

  • The hotel is brand new and the staff attentive and friendly. Really nice experience. Food was good and the facilities and rooms very clean. The maintenance of the lobby and the services offered ( bar notably) are great too. I particularly appreciated the water at free display at the reception. To recommend.

    • 5.0
      Rooms
    • 4.0
      Value
    • 5.0
      Sleep Quality
    • 3.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Corina Dobre, Sales at Radisson Blu Hotel, Cluj, responded to this review 2023-11-23

    • Dear Delphine B, Thank you for sharing your feedback in regards to your recent experience stay. We're thrilled that you loved our location and you enjoyed the comfort of the room. The hotel offers daily complementary water into each room and at our welcome corner guests can service fruits, cookies, sweets, still and gas water or infusion water. Guest feedback is incredibly important to us, so please rest assured that we are taking your details into consideration. We look forward to welcoming you again soon for another amazing experience! Warm regards, Rareș Mare Guest Relations Supervisor

  • "Excellent Hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-12
    • Trip type: Business

  • My first visit to Radisson Blu Hotel Cluj for business and my overall experience was simply Excellent. As a Hospitality Management Professor with over 20 years of experience I must admit that my experience at Radisson Cluj was way beyond my expectations. Well done

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 4.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Corina Dobre, Sales at Radisson Blu Hotel, Cluj, responded to this review 2023-11-14

    • Dear Mr. Andreas, Thank you for sharing your feedback in regards to your recent experience stay. We're thrilled that emjoyed loved our location and you loved the comfort of the room. Guest feedback is incredibly important to us, so please rest assured that we are taking your details into consideration. We look forward to welcoming you again soon for another amazing experience! Warm regards, Rareș Mare Guest Relations Supervisor

  • "Excellent place to stay in Cluj"

  • tripadvisor rating 5.0
    • Reviewed: 2023-11-08
    • Trip type: Couples

  • The position is amazing, with the Central Park nearby it's a nice walk to get to the city center. The accommodation is excellent as well, the staff is friendly, and ready to help. There were very few issues, and they were quickly solved by the staff. Also, there was a nice view of the Cluj Stadium which is in itself quite a treat.

    • 5.0
      Rooms
    • 5.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Corina Dobre, Sales at Radisson Blu Hotel, Cluj, responded to this review 2023-11-14

    • Dear Mr. Dorin, Thank you for staying with us and for sharing your experience! Thank you as well for the great scores! I am truly happy that the staff made you feel welcomed and that you enjoyed your stay with us. It is our mission to provide top class customer service, we are truly glad that you felt welcomed into the Radisson Blu Hotel, Cluj. We are delighted that you have enjoyed our location, with great positioning near the Cluj Arena, Central Park and walking distance from the Old Town. Looking forward to welcoming you back at the Radisson Blu Hotel, Cluj! Warm regards, Rareș Mare Guest Relations Supervisor

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