TripAdvisor traveler rating

Staffing quality very poor No control over unruly children in Feria restaurant Senior staff st entrance lazy just chatting away no attention to service Food quality not great and Hygene at real problem as they don’t clean the tables after use

Happy - very nice room. Good facilities. Food was tasty and the foyer is quite amazing. Downstairs buffet a tad pricey. Proximity to SM means alternatives are very close by. Staff were nice and generally helpful

We were welcomed with a complimentary birthday cake for my husband who celebrated his birthday on the day we checked in, thanks to the front desk staff. Staffs were customer service-oriented, enthusiastic and energetic thanks to "Niel Villaflor" for showing effort on serving us (breakfast). Feria buffet restaurant is one of our best buffet experiences where food variety is massive and are delicious. Lastly, the location of the hotel is very much accessible from SM mall where we did our shopping as well as dining. We would like to suggest to change the pillows as they're too soft that can't support head/neck, couches in the lobby need to be cleaned or changed as they are filthy, swimming pool plants need trimmings and coffee table to be changed as it's easily tilt over.

Second time staying at Radisson Blue Cebu and the service and quality was still very high. This time traveling with a 10 month old baby and was therefore given a room, with some extra space for the baby to play around. Overall an excellent stay we hope to repeat next time we visit Cebu City.

First trip to Cebu and decided to trying out Radisson Blu hotel. Generally everything is good and meet expectation! Just super minor comments on the shipping boat noise from outside.. but I guess that is what makes the Cebu stay memorable!