Great hotel overall - 5-star rated, so more on the costly side however it is worth it. Security on-site, very friendly staff. Condition of the room was great; as well as the housekeeping service. Good food buffet. The location itself was a mix, right near a mall, however also right near the shipping port/docks.

I always enjoy my stay at the Radisson Blu Hotel Cebu. It is in an excellent location. Very clean, great customer service and fantastic pool area and restaurant. The room is spacious. Buffet breakfast is a must! Well done Radisson Blu Cebu team!

This review is, specifically, of the service of Lloyd and Annie in the lobby of the Radisson Blu Hotel in Cebu. (My review of the service of the hotel will come later.) Lloyd and Annie are true professionals. Indeed, they are superstars. To any visitor who may be hungry or thirsty while visiting the Radisson Blu in Cebu, I highly recommend that you go directly to the lobby and order from Lloyd and Annie. They will treat you right.

My stay was great, service top notch, but not sure about how my sister would rate hers due to that Spa incident caused by one staff that was rude. Internal communication needs to be revisited as there was certainly inconsistencies with the online booking confirmation...like 30minutes apart. This could have been easily avoided. However, this does not justify the behaviour presented to a paying guest, who was not actually late!

The hotel location is convenient, close to the port and shopping malls. Very clean and the staffs are Friendly and Respectful. They always greeted us with a smile on their faces including the security guards outside. I could tell they love their job. They deserve a raise. I went to stay there with my family from the United States. Love the pool and the bar. I wish the Jacuzzi is hot. Overall my family and I have great experience.