Radisson Blu Hotel, Bristol - TripAdvisor traveler rating

Dear Guest, Thank you for your wonderful review! We're thrilled to hear that our customer service, especially Pilar, was able to provide superb assistance. We're glad she went above and beyond to help make your stay enjoyable. It's also great to know that you found our hotel's location amazing with nice views and big, comfortable rooms. We appreciate your feedback and hope to welcome you back in the future! Regards, Sara

Dear Guest. Thank you for your positive review! We're delighted to hear that you enjoyed our hotel's convenient location near the floating harbour and within walking distance to main areas. Our proximity to bus stops provides easy access to further destinations, and we're glad that this worked well for you. It's fantastic to know that your check-in experience was prompt, and we appreciate your kind words about our excellent staff. We're pleased that your room on the 14th floor offered a good view of the city. It's great to hear that the room size was decent and provided ample storage space for your convenience. We're also glad that you found the bathroom to be a good size. Thank you for taking the time to share your feedback, and we hope to welcome you back for another enjoyable stay in the future! Regard's Fatema Jui.

Dear Guest. Thank you so much for your kind review! We're thrilled to hear that you had a wonderful stay and enjoyed the unique feature of our rooms with beautiful city and harbour views. It's great to know that the rooms were clean and had lovely extras such as slippers, robes, and coffee and tea. We're also glad to hear that Rosa made a positive impression on you during check-in. It's wonderful to know that she took the time to ensure your son would be on a different floor to alleviate any anxiety. We apologize for the guest who behaved badly and shouted at our staff. We agree that all staff should be treated well and with respect, and we appreciate your recognition of their patience and professionalism in handling this situation. Thank you for your recommendation of our hotel, citing the lovely views, great staff, clean bright modern rooms, and convenient location in the city centre. We're happy to hear that there was no noise disturbance due to our fabulous insulation. We hope to welcome you back in the future and thank you once again for choosing our hotel. Regard's Fatema Jui

Dear Guest. Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. We appreciate your kind words about our convenient location and the attractions within walking distance. It's wonderful that you found your superior room with a city view to be lovely, with a huge and comfortable bed. We apologize for the lack of sockets next to the bed for charging mobile phones. We'll take note of this feedback and see if we can make any improvements in that area. It's fantastic that you found the modern bathroom with a shower over the bath to be satisfactory and clean. We'll definitely address the carpet stains in the bedroom to ensure a more pleasant experience for our guests. Thank you for mentioning the efficiency of our reception staff. We're also pleased to know that you found plenty of nice cafes within a 2-minute walk, as well as the convenience of having a Sainsbury's nearby. We hope you had a great time exploring the city, and we look forward to welcoming you back for another stay in the future! Regard's Fatema Jui

Dear Guest. Thank you for your review! We're thrilled to hear that you thoroughly enjoyed your stay and found our location great and the atmosphere cosy. We are delighted to receive your appreciation for exceptional customer service. It's fantastic to know that you found the breakfast to be on point and faultless. We strive to provide our guests with a satisfying dining experience, and we're glad it met your expectations. We look forward to welcoming you back for another enjoyable stay. Thank you for choosing our establishment and for taking the time to share your positive feedback. Regard's. Fatema Jui