The check‑in experience was excellent. Ismail was fast, professional, and very helpful. The room and bathroom were spotless, and the bed and pillows were extremely comfortable. The soap and shower gel had a pleasant scent that lasted for hours. Breakfast was also outstanding, with a great selection of cold meats, vegetables, eggs, fruits, cereals, croissants, pastries, juices, an excellent variety of teas, and—last but not least—a generous assortment of cheeses. A big thank‑you to Gabriel for his assistance, and to Ismail as well, who helped me a lot during the airline strike. All in all, it was a perfect stay.

Staff was very helpful and polite. Room was spacious and the bed was comfortable. Location was convenient.

Back at the Radisson for a few nights on a business trip. Clean, professional, and well located. Reception staff kindly upgraded my room, which was spacious with a great shower. Breakfast is perfect with a range of fruit, pastries and cooked items. Most importantly Jean the waiter who provides a warm, friendly and enthusiastic start to the day. Merci Jean! Small recommendation - gym needs redecorating and make over

We stayed here just before Christmas to visit the Christmas markets nearby. The staff were all very welcoming and helpful and there were lots of lovely touches, down to some sweets in reception. They allowed us to leave our bags there due to an early flight in and late flight out. The provided us with free WiFi codes as well as a free travel pass for the trams in Basel, which was a lovely surprise. The room was spacious. There were 3 of us in the room, one double and a sofa bed which were all comfy. The bathroom was nice and had all the amenities we needed had we needed them. There were also plenty of towels between us, as well as tea and coffee available. There was a small sewage smell in the room, but we noticed this throughout Basel so I doubt it’s a hotel specific thing. We had breakfast each morning and there was a lovely selection on offer, with both hot and cold options available. We also had a quick snack and drink in the bar one evening, and although not the cheapest, the food and drinks were lovely. We used the pool one afternoon too, which although was absolutely freezing, it was still a nice amenity available and we enjoyed our afternoon there. We’d definitely stay here again if we visit Basel!

Always a wonderful stay in this Radisson hotel in Basel. Front Office team left me a nice welcome card and a chocolate in my room at my arrival. A pretty touching attention for normal stay. And as always, people at the hotel were very nice and helpful from front desk, to restaurant staff or to room employees. Always a pleasure to come every year and rest at the hotel after a long day at a competition hall.