Enjoy iconic views from our unbeatable location
Central locationFamily-friendlyClose to tourist attractionsIdeal for business travel
Check-in3:00pmCheck-out12:00pm
Park Plaza London Westminster Bridge - TripAdvisor traveler rating
(26362 reviews) Ranked #372 of 1308 hotels in London
Rating summary
- Location
- Sleep Quality
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- Value
- Cleanliness
Room tips
Book early - I’m sure it’s a popular hotel (kerrplanner)
The breakfast at the cafe downstairs was perfect coffee and croissant and affordable.(eldifran)
Book in advance (ssrairporttransfers)
Traveler reviews
"A TRIPLE CELEBRATION stop people smoking mattresses must be better and pullows also, the lack of sleep ing at entranceli"
2025-12-22
The lack of sleep due to poor quality mattresses and pillow and bedding which ruined otherwise a lovely stay. Please ban smoking from right outside the entrance as guests coming in
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PPHE Customer Service Centre, Owner at Park Plaza Westminster Bridge, responded to this review
Hi, thank you for sharing your feedback with us! We appreciate your comments regarding the mattress and pillows, as well as the smoking area near the entrance. Your insights are valuable, and we will certainly take them into consideration to enhance our guest experience. We hope to welcome you back soon for an even more enjoyable stay! Best regards, Phoebe.
"Superb Experience, family friendly, great facilities in the room. We will be back"
2025-12-19
Plenty of staff and although we did not have much interaction with them apart from housekeeping they were 5 Star. Great all round service
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PPHE Customer Service Centre, Owner at Park Plaza Westminster Bridge, responded to this review
Hi! Thank you so much for your wonderful feedback! We're thrilled to hear that you had a superb experience and enjoyed our family-friendly atmosphere along with the great facilities. It's fantastic to know our team made a positive impression during your stay. We can't wait to welcome you back soon! Best wishes, Phoebe.
"Respecting visitors"
2025-12-17
The reception was very warm from Mrs. Myriam, and I thank her very much for her attention. I hope the management of the Radisson Group will reward her for the efforts she makes to satisfy visitors.
"Great hotel, great room good sleep A*"
2025-12-15
The online check in did not work for us but on arrival we checked in and got a good deal on an upgraded room looking out at Big Ben. This was nice. The room was lovely with a small living space but not sure why two TVs are needed so close together. The black out curtains provided great sleep waking up still seemed like night; the bed and pillows were comfy. The air con was great and easy to use unlike some systems in other hotels. Everything was clean. Staff were helpful and friendly; from security to housekeeping. The location was good walking distance to most places and the underground at Waterloo and Westminster. Our only gripe was Westminster bridge was so busy that it was a nightmare to get across so maybe we would consider a different location in future. Breakfast was nice and poached eggs provided on request as I don’t like scrambled. It was very busy and noisy but well looked after by staff. Maybe some more seeds like chia and cereal like bran-flakes would be nice. We lived our stay and would definitely recommend to others.
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PPHE Customer Service Centre, Owner at Park Plaza Westminster Bridge, responded to this review
Hi! Thank you for sharing your wonderful feedback about your stay with us! We're thrilled you enjoyed the upgrade with views of Big Ben, found everything comfortable, clean, and appreciated our friendly staff's assistance during your visit! Your suggestions regarding breakfast options are valuable, as we're always looking for ways to enhance our guests' experiences further! We look forward to welcoming you back soon! Best wishes from Talia.
"Family trip to London"
2025-12-15
We took our granddaughter to London for her 16th birthday. Location of hotel was brilliant and room great for 3 adults.
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PPHE Customer Service Centre, Owner at Park Plaza Westminster Bridge, responded to this review
Hi AudreyAnne, thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed the brilliant location and found the room perfect for your family celebration. It means a lot to us that we could help make your granddaughter's birthday special. We look forward to welcoming you back soon! Best, Phoebe.