TripAdvisor traveler rating

Hotel was fabulous. Modern rooms and very clean. Staff were very attentive and made our stay much more enjoyable. Nothing was too much trouble. Ordered room service breakfast which was very hot and delicious. Very good choice. Would recommend. We will definitely be back.

My son and I stayed for 3 nights 4 days at the Park Plaza Westminster Hotel. The staff were very friendly, the hotel and room was very clean and the bed was comfortable. We also had room service and the food was very good, delivered quickly by friendly staff. Would definitely recommend this hotel.

We had an excellent stay recently for a one-night business trip. We were upgraded which was a lovely touch! Our room was wonderfully clean and well-stocked. You wouldn't believe you were in London considering how quiet and calming the room was 😊 we're already planning our next stay but this time with our children too!

Last review as we last stayed on our first trip to London in September 2022 - a bit of a hiccup at the reception when we first arrived but problem was professionally sorted out - room was clean. Hotels restaurant was also very tasty. Great locations and beautiful view.

I recently arrived at the hotel, but I want to make sure that I let you all know how amazing the staff has already been. My trip here is very special this time because I have brought my father to London for his first time. He is a retired veteran and always worked hard for our family. Now that he is much older, I wanted to take him on one of the last overseas trips he'll probably take. In his life he has only been out of the country for the military, but he never got to travel around anywhere he was stationed. His body is getting older now, and I want to give him his flowers while he is still moving well enough. We went to Barcelona and spent time in Paris on this trip, and I am SO grateful that I chose to end it here with Park Plaza Westminster. Upon arrival, everyone greeted us so kindly and was helpful. Ana, who checked us in, was incredibly kind and generous to us. We ended up coming very early because my Dad needed to rest sooner than imagined, so I requested an early check-in. I knew it was a stretch to get one, but Ana still tried her best and put us in queue for a room. A little after 12, we received an email saying we could get in. Yay! To my surprise the room was even better than the pictures online and my father was stunned! He was so tickled to be on the 11th floor! He just kept walking around saying "wow' and pressing buttons like a toddler! 😂 Thank you for such an artsy, prestine room and a kind staff. Our hotel in Paris was incredibly underwhelming and dusty and I felt bad for not giving him the experience I wanted him to have. You all have made up for it! Thank you again Park Plaza and Ana! You all are amazing! - A Proud Daughter with A Happy Dad