Discover Utrecht. Stay a stone's throw away from the city centre
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Park Plaza Utrecht - TripAdvisor traveler rating
(271 reviews) Ranked #11 of 32 hotels in Utrecht
Rating summary
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Room tips
Within walking distance of the Utrecht Station. (dorothyk49)
Excellent little hotel in a great location.
The staff was very friendly and very helpful.
Very clean and great breakfasts.
Thank you.(Lesley K)
If possible get room on the other side of the train station(MariPrM)
Near everything you need.(Erno d)
ask the hotel to send you photographs of its true location(travelbugaa)
Traveler reviews
"Wonderful Location and Hotel"
2025-10-03
I enjoyed staying in this hotel and would choose to stay in this hotel again. Especially, the location is perfect.
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PPHE Customer Service Centre, Owner at Park Plaza Utrecht, responded to this review
Hi Umit, thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our location perfect. We truly appreciate your kind words and look forward to welcoming you back on your next visit! Best wishes, Aisha.
"So many outdoor spaces to share a meal !"
2025-07-18
Check-In was fast and easy. There was no problem storing our luggage until check in time. The staff were friendly, rooms comfortable and the breakfast could be included with the room or not. The food was presented in a very appealing manner and there was good variety for all tastes and dietary needs. The hotel is quick walk from the Utrecht Station and also not far from highlights such as The Dom. We ate, at canal level, at a quaint Italian restaurant enjoying a passing variety of water vehicles.
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CustomerService PPHE, Owner at Park Plaza Utrecht, responded to this review
Dear guest, thank you for your lovely feedback! We're so pleased to hear that check-in was smooth, our team made you feel welcome, and you found the room comfortable. It’s great to know the flexibility with breakfast worked well for you, and that the variety and presentation met your expectations. We’re also glad our location added to your experience. We truly appreciate your kind words and hope to welcome you back again soon! Kind Regards, Santa
"Best hotel in Utrecht! Laura was a star!"
2025-05-25
Probably the best place to stay in Utrecht. Laura at the front desk was a star, professional and very helpful. Lovely lady. Highly recommended to anyone! Also a great location and walking distance to a number of sights, with a few places to eat too
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CustomerService PPHE, Owner at Park Plaza Utrecht, responded to this review
Dear guest, thank you for sharing your positive review. We are so pleased to hear you had a wonderful stay with us and that you liked our hotel and it's excellent location. We also appreciate your kind words towards our friendly and helpful team! It will be our pleasure to welcome you back soon! Best wishes, Santa
"Park Plaza in Utrecht, Netherlands"
2025-04-21
An excellent hotel in a great location in Utrecht. The staff was welcoming and very accommodating. The breakfasts were excellent. The hotel is clean and the accommodations are very nice. I'd stay here again. Thank you all for a wonderful experience.
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CustomerService PPHE, Owner at Park Plaza Utrecht, responded to this review
Dear guest, thank you for sharing your lovely feedback! We are delighted to hear you had a great stay with us and that you liked our hotel and it's fantastic location, and service. It will be our pleasure to welcome you back soon! Best wishes, Santa
"Family Stay"
2025-03-19
Recently returned from a stay in the Park Plaza, I cannot say enough about how friendly & obliging the staff were from the moment we Checked in. We were a family of 2 adults & 2 children, in an executive family suite, the room was very clean, beds comfy and did not hear any noise from passing trains etc, yes there are people hangimg around around the corner, like other guests mentioned but this did not take from our stay as we were aware when booking, it's near station, and in most stations around the workd you will always find people hanging around. The location was perfect few mins walk to station and a lovely stroll into utrecht. Special mention to Patricia who worked in bar & restaurant, so friendly & polite, love how they had little complimentary snacks & water in the lobby staff always friendly at reception & very helpful, overall a fabulous stay. Definitely be back again
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CustomerService PPHE, Owner at Park Plaza Utrecht, responded to this review
Dear Sinead, thank you for sharing your wonderful review. I am delighted to know our friendly staff gave you exceptional service during your stay and made a great impact on your experience. Delivering outstanding customer service is a top priority for us, so I am pleased you were satisfied with the service the staff had provided. They will be thrilled to hear the great feedback that you have given. I truly hope we can continue to impress and exceed your expectations on your next visit to Park Plaza. Best regards, Mimi