TripAdvisor traveler rating

tripadvisor rating 4.5 140 reviews
Ranked #13 of 30 hotels in Utrecht

Traveler rating

Excellent
81
Very Good
36
Average
15
Poor
7
Terrible
1

Type of traveler

Business
21
Couples
37
Solo travel
8
Family
19
Friends getaway
13

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.0
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • even-numbered rooms have a view of the canals. odd-numbered rooms have a view to the railway (R7024DCmariar)
    4.0
    2022-07-13
  • Pick a room and pray you get the one you chose. (DieuwertjeS2)
    2.0
    2021-10-11
  • I’d ask for a higher room (TravelswithMrH)
    3.0
    2021-07-26

Traveler reviews

  • "cool hotel"

  • tripadvisor rating 5.0
    • Reviewed: 2022-11-19
    • Trip type:
  • Location is great, service was great. A very cool place to stay with a very large beds and friendly staff. It’s one of the best hotels in town. Service is awesome. All the hotel workers are proffesional and well educated. It would be great if you can also be able to open the window.

  • "Great service and value"

  • tripadvisor rating 5.0
    • Reviewed: 2022-11-17
    • Trip type: Couples
  • Friendly welcoming staff, parking! central location and a great sleep! We will be back ! Everything was good with a large, clean room with the most amazing bed out! The bar was very reasonably priced and all staff were very friendly and professional-especially the early morning duty staff!

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • CustomerService PPHE, Owner at Park Plaza Utrecht, responded to this review 2022-11-18
    • Dear John, thank you for your feedback. We're glad to hear you had such a lovely time! Kind regards, Amparo

  • "Would certainly come back"

  • tripadvisor rating 5.0
    • Reviewed: 2022-10-15
    • Trip type: Couples
  • Lovely hotel, close to Utretch Central station and Utretch Centre. The room was comfortable with a shower that worked properly, electric sockets near mirrors for hair dryers. So often overlooked. A really big comfy bed & the best hotel buffet breakfast that catered for all.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
  • "Convenient and comfortable in Central Utrecht"

  • tripadvisor rating 5.0
    • Reviewed: 2022-09-24
    • Trip type: Business
  • Very nice nights sleep. I wish the bar was open a bit later (shuts at 11:00) and earlier breakfast hours (starts at 07:00). Rooms quiet, clean and very comfortable. Will be staying again. Need 200 character review.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • CustomerService PPHE, Owner at Park Plaza Utrecht, responded to this review 2022-09-26
    • Dear Frank, thank you for sharing your review related to your recent stay. It makes us happy to know you had a relaxing stay and will certainly share your feedback about the operational hours of the restaurant. We are looking forward to welcoming you again for another memorable stay. Kind Regards, Marylin

  • "Great place to stay, lovely staff!"

  • tripadvisor rating 5.0
    • Reviewed: 2022-08-30
    • Trip type: Friends getaway
  • I enjoyed staying here. Everyone was nice, the room was spacious, and facilities were great! The hotel is situated close to utrecht centraal and is easily accessible from anywhere. Huge thanks to the staff who were very accomodating and they allowed me to store my luggage before check in.

    • 5.0
      Rooms
    • 5.0
      Value
    • 4.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
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