TripAdvisor traveler rating

I would definitely stay at the Park Plaza London Waterloo. The staff are all very friendly, especially Kracin at the concierge desk. The rooms are clean and up to date. And it's right next to the underground.If you want to stay at a new property in London that's also a good value this is it.

A good value, well appointed and comfortable hotel in a great central location. The panoramic view from our room on the 11th floor was wonderful. Staff were pleasant and helpful & the pool and spa facilities were an added bonus. I would definitely recommend this hotel if you are looking to stay in central London.

Honestly a lovely experience every time I arrive, always welcoming and can not do enough for you, security is high throughout the whole hotel day & night, rooms are very modern and cosy, spa facilities are clean. Honestly couldn’t ask for more, worth every penny.

We felt very comfortable in the hotel. The rooms were very large and comfortably furnished. We felt very comfortable in the room. During the shower there was very little water coming out, with my long hair I had to stay under the shower for a long time until I got the shampoo out of my hair :-D The morning buffet could be a little bigger but was ok. We will definitely come back.

Great stay at this hotel. Modern decor. Well equipped room. Pleased to accept free bottle of wine in lieu of cleaning room! Ideal location for what we needed. Friendly staff. Good choice at breakfast.. Close to Lambeth tube and Waterloo train station. Near Borough Market.