My family and I had our family holiday vacation to London for the first time in December 2022. To say that we were thoroughly impressed upon stepping foot at Park Plaza Waterloo is an understatement! We were invited by the friendly staff at the reception and the beautifully decorated lobby. The room we stayed at on the 3rd floor were spacious and tastefully decorated (Even with our 7 luggages, they all somehow fit perfectly in our room without obstructing the floor space).
Park Plaza Waterloo utilizes their very own app with important information and a 24/7 chat with staff for any inquiries or concerns. One aspect from this hotel that I've never come across before in any other hotels is their cleverly eco-friendly pledge: Patrons can decide whether to remove some days of housekeeping services for sustainability purposes and in exchange, receive reimbursement such as vouchers and whatnot. Such an excellent idea.
Additionally, the hotel's location is second to none! My family and I were unaware of how the walking culture was like in London, so luckily there were many wonderful shops within a very brief walking distance away from the hotel; this helped introduce ourselves to the city and acclimate to the Londoner's lifestyle. These include grocery stores, an array of souvenir shops, local restaurants and cafés, a boba shop, etc. More importantly, iconic landmarks such as Big Ben, London Eye, the Florence Nightingale Museum, the Palace of Westminister, Westminister Abbey, and Trafalgar Square were about a good 15-25 minute walk. Even with a cab, we are able to go to the local theatres on time because of the close proximity of the hotel to the Theatre District.
Overall, what an outstanding experience from Park Plaza Waterloo. If I ever get the chance to visit London again, I would consider this hotel as my go-to place. You earned yourself a loyal patron. Thank you to all the staff for their hospitality and quality services for me and my family!
