TripAdvisor traveler rating

We were happy about the prompt service that Park Plaza has provided to us. For instance, we needed one extra set of pillow and blanket which were brought to us immediately. We mentioned about the need for more drinking water which was resolved on time. The self-service laundry service was extremely helpful, making Park Plaza a second home away from home. The in-room coffee machine was an amazing idea. Later on, we stayed at a five-star hotel in Guangzhou and to our disappointment, this kind of coffee machine was only available for more expensive rooms. I would like to make a few suggestions here, if you don't mind. There's tea and coffee sachets in the rooms, but no sugar sachets. If the show and the bath can be separated, we would be more likely to use the bath. Overall, Park Plaza is to be recommended for family trips.

Location is exceptional. Metro just right downstairs, 10 minutes' metro ride to Lama Temple and 40 minutes' walk to Tian'anmen Square. Easy access to convenience stores, wine shop, Starbucks and Wagas, and loads of Chinese food options too! All in all a very pleasant stay! :)

Nice hotel well situated behind Regent's hotel, that's probably the reason that is less known and prices are more convenient. I return to this hotel almost every year and the experience is much better then in other hotels.

I really enjoyed my stay at Park Plaza Wangfujing. The room was clean and comfortable. They had a laundry room that we were able to use free of charge (tip: I found that using the washer and dryer that were separate from each other took less time and dried my clothes better than the washer/dryer combo devices). Every encounter with each staff member was pleasant. My son especially loved seeing the robot that delivered room service. Previous to our stay at Park Plaza, we stayed at another hotel in Beijing that our tour company had put us into. Unfortunately there were very few people at that hotel who understood English. Park Plaza was completely different as most of the staff spoke English! This was so helpful during our stay. Outside the hotel it was very difficult to find anyone who spoke English, so having the staff be able to answer questions before we headed out was so valuable. I would gladly stay at Park Plaza again if I were to visit Beijing.

This hotel provided a very comfortable stay for me an my wife. The room was very good, the staff very polite, kind and helpful. Thereis complimentary tea and coffee in the lobby in the morning and complimentary very welcoming Ginger tea in th afternoon! The hotel is positioned at walking distance from some of the key sights of the city and close to a shopping pedestrian street. The restaurant at the ground floor was a revelation, more than worth checking out. We highly rcommend it and we probably will stay there next time we return to Beijing.