Park Inn by Radisson Nairobi Westlands - TripAdvisor traveler rating

4.5
(678 reviews)
Ranked #46 of 561 hotels in Nairobi
Travelers Choice

Traveler rating

  • Excellent
    452
  • Very Good
    167
  • Average
    31
  • Poor
    16
  • Terrible
    13

Type of traveler

  • Business409
  • Couples58
  • Solo travel45
  • Family41
  • Friends getaway78

Rating summary

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness

Room tips

Fix the disability washroom sink,(Elizabeth M)
2026-04-23
Just be careful not to miss the road that leads to the hotel. It’s away from the highway. (Teddy M)
2026-02-19
The microphone batteries affected sound with breaks(ANTHONY K)
2026-02-14
Great location(fayzme)
2026-02-07
Enjoyed my stay. Thank you (Muzi M)
2025-11-28

Traveler reviews

"Value for Money"

2026-07-22

Service and food was great.Value for money

conrado o
"From the planning to the celebration, everything exceeded my expectations. The team made us feel welcome, every detail w"

2026-07-13

I had my graduation celebration at Park Inn by Radisson in the Turkana Room, and it was a wonderful experience. The staff were warm, kind, and professional, making sure everything ran smoothly from start to finish. The food was absolutely delicious, and all my guests enjoyed every meal that was served. The Turkana Room was well prepared and provided a comfortable, elegant setting for the celebration. The service was excellent throughout, and the team paid attention to every detail, making the day truly special. My family and friends all had a great time, and we thoroughly enjoyed the hospitality. Thank you to the entire team at Park Inn by Radisson for helping make my graduation celebration so memorable. I would gladly recommend this venue to anyone planning a special event.

Lynnette N
"IMPECCABLE KIND SERVICE & SUPER FRIENDLY STAFF"

2026-07-12

I was part of a 24 person Team driving 11 decommissioned Irish ambulances from Mombasa to Kampala and we stayed in Nairobi for two nights. The standard of service was the very best across these two countries, the staff could not do enough for us. A number of our team were ill and the Manager, Dominic even arranged to bring tea and toast to their rooms. So, so kind. The Security Staff watched over our ambulances which were parked outside the grounds of the Hotel and each and every member of staff was so helpful. Thank you to the whole Team at Park Inn.

LiDubai
"Benevolence"

2026-07-05

Warm, generous, and friendly, Care focused on the immediate needs of others. The desire to do good to others.

komealiyu
"Perfect Place for Conference"

2026-06-30

Warm, welcoming and dedicated staff. Very responsive to customer requests.

BERNARD O
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners. © 2014 TripAdvisor LLC