TripAdvisor traveler rating

tripadvisor rating 4.5 400 reviews
Ranked #33 of 374 hotels in Nairobi
"Travelers Choice 2022" Travelers Choice 2022

Traveler rating

Excellent
231
Very Good
127
Average
22
Poor
12
Terrible
8

Type of traveler

Business
243
Couples
31
Solo travel
19
Family
19
Friends getaway
53

Rating summary

Location
4.5
Sleep Quality
4.5
Rooms
4.5
Service
4.5
Value
4.5
Cleanliness
4.5

Travelers’ tips to help you choose the right room

  • Excellent environment and proximity to shops (Ade T)
    5.0
    2022-11-18
  • They have underground car parking, close by there is a very good Brazilian restaurant fugo gaucho (Minayounan)
    3.0
    2022-10-26
  • Street View (Bantonn)
    4.0
    2022-09-15
  • Bring your own washcloth if you use one to shower. Also, the hotel’s water is very soft. (JColeslaw26)
    5.0
    2022-08-21
  • Ask for a room not at the main road view. (anwar S)
    4.0
    2022-07-30

Traveler reviews

  • "For a new brunch place Park Inn by Radisson Nairobi is off to a good start."

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-26
    • Trip type:
  • We came for Sunday Brunch. The set up was excellent. The music was good. The food was good but some care needs to make sure the food is always hot. The brunch price does not include cocktails but this is something they need to look into. The staff are very helpful and accommodative but the bar staff need to take a shorter time making cocktails considering the place was not packed. The food was fresh and I particularly liked the roasted lamb, the chicken shawarma and the salads. The dessert section could use a few more items but everything was good.

    • 4.0
      Value
    • 5.0
      Location
    • 4.0
      Service
  • "Friendly staff, excellent service and nice breakfast!"

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-22
    • Trip type: Business
  • Very friendly staff and nice rooms! The breakfast is a buffet with great and healthy choice and a nice garden. Great view from the rooftop bar! Good location in Westlands. The rooms come in a nice design and have all required facilities. Enjoyed the stay!

    • Mercy Njiru, Marketing at Park Inn by Radisson Nairobi Westlands, responded to this review 2023-03-23
    • Dear Schmimat777, Thank you for the amazing feedback , for taking the time to share your experience and recommendation. We love that you had a positive experience. We look forward to welcome you back to Park Inn by Radisson Nairobi Westlands for your next visit. Best regards, Dominic Prendergast General Manager

  • "Reviewing Park Inn, Westlands "

  • tripadvisor rating 5.0
    • Reviewed: 2023-03-21
    • Trip type:
  • Park Inn is a great hotel i highly recomend people to visit. The staff at breakfast are amazing the food (breakfast and lunch) is very delicious they are well organized and welcoming I would like to give a special thank you for Chefken!!!

    • Mercy Njiru, Marketing at Park Inn by Radisson Nairobi Westlands, responded to this review 2023-03-21
    • Dear Bitaniaz, Thank you for taking the time to leave your review of your experience with us. It is wonderful to receive this amazing feedback especially of the staff Chef Ken, as it strengthens our commitment in creating memorable moments for all our guests! We look forward to hosting you again. Kind Regards, Dominic Prendergast General Manager

  • "Best stay"

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-27
    • Trip type: Solo travel
  • I had the best time at Park Inn by Radisson. The staff were super friendly and helpful. The rooms are beautiful and comfortable. It was also quite easy to find my way around and very safe. I would recommend it to anyone.

    • 5.0
      Rooms
    • 5.0
      Value
    • 5.0
      Sleep Quality
    • 5.0
      Location
    • 5.0
      Cleanliness
    • 5.0
      Service
    • Mercy Njiru, Marketing at Park Inn by Radisson Nairobi Westlands, responded to this review 2023-03-02
    • Dear Onyinye2023, Thank you for taking the time to leave your review of your experience with us. It is wonderful to receive this amazing feedback as it strengthens our commitment in creating memorable moments for all our guests! We look forward to hosting you again. Kind Regards Dominic Prendergast General Manager

  • "Fantastic 2 weeks in Park Inn by Radisson"

  • tripadvisor rating 5.0
    • Reviewed: 2023-02-04
    • Trip type:
  • I spent 2 weeks in Park Inn by Radisson Nairobi and all was perfect. Slept so well, breakfast was fantastic and the staff very friendly/helpful. I felt also secure. I´d recommend it to anyone traveling to Nairobi.

    • 5.0
      Value
    • 5.0
      Location
    • 5.0
      Service
    • Mercy Njiru, Marketing at Park Inn by Radisson Nairobi Westlands, responded to this review 2023-02-09
    • Dear MartitaGG, Thank you for taking the time to leave your review of your experience with us. It is wonderful to receive this amazing feedback as it strengthens our commitment in creating memorable moments for all our guests! We look forward to hosting you again. Kind Regards Dominic Prendergast General Manager

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