Radisson Iloilo has been our home away from home every time we go to Iloilo. We stay here for an average of a month at a time. We’ve been to the other upscale hotels in Iloilo but they are nothing compared to the hospitality given by the management and staff here. The GM sir Ogie is one of the best! He made sure to make us feel like we are truly at home. The house keeping staff (Paula and team) assigned to our room is always attentive to our needs and does a great job of keeping it clean, organized and well supplied. The kitchen and dining staff are exceptional. What they lack in their food and menu they compensate it in service. They understood that for us that stays at the hotel for a long period of time, eating the same kind of food can be a bit boring and sometimes unappetizing. So their department head Marivic always comes up with something to surprise us just to break the monotony. She also finds time to talk to us and keep us company and even Sir Ogie would come just to greet us. All the servers, have great attitudes and are always smiling! The front desk people always greets us by our name and the guards are always there to find a good parking space for us or to come and pick us up with an umbrella when it is raining. The IT team who are always very responsive to fix for any internet connection problem that we encounter. I was not paid to write this review but rather it is my honest to goodness experience through all of our stay. This is one place that is very hard to match in hospitality anywhere in the world! And I can say that because we have travelled far and wide!